OK I had to share this here
. I'm a new Optik user and am blown away by how great it is ... that said, I have not stopped chuckling about Shaw's attempt to get me back - with my small refund I got in the mail yesterday, they also offered me a special voucher knocking $20 off my installation fee if I choose to go back to Shaw! If this is all they've got, it's going to be interesting to see how the next few months work out for them. I'm not sure if their marketing types are just not with it or if they've just chosen to roll over on this one. Too funny...