Hey Cartel I just got home and looked into this a bit for you (im not in your area) but wanted to let you know if you had not been informed yet.
The onsite technician identified a fibre cut caused by vandalism.
Additional fibre and equipment was en-route from Chilliwack to fix this about the time of your second post.
The estimated time of repair is roughly 6 hours once the equipment has arrived onsite so they are still working on it right now.