[jimbo42]

Anyone else getting black screens for the preseason NHL games on SSP tonight? Mine are black, there is suppose to be 2 games on, there both on SN but the west coast game is blacked out on SNP .

 

[Canadude]

Yes I have the same problem. MLB channels work fine but the NHL channels are not working.

 

[Canadude]

Just talked to Eastlink CSR about this problem. What a useless discussion. She tried to say it is because of NHL blackout rules which is bogus. The channels won't even tune in on my DVR. I get the "This channel will be available shortly" error.

 

[jimbo42]

Yes it is bogus because we pay extra for the SSP to see all games, there only suppose to be blacked out on the regional sportsnet channels.

 

[DSgamby]

But all Sportsnet channels including One are regional when it comes to the NHL.

But subscribing to NHLCI, should lift the blackout for out of region Sportsnet Channels.

If both games were on Sportsnet One or the Companion channel. Maybe we found the answer in regards to NHL and Sportsnet One in Canada.

 

[Canadude]

No. The channels are simply not working. If you go to any SSP channel when a game is not on you get the FAN 590 audio and which channels have which games for that day. On the NHL CI channels (451-461 in my area) you get the error I stated above.

 

[jimbo42]

Ottawa/Toronto game was on SN Ontario and Van/Cal was on SN Pacific, both those games were also on the guide for the SSP channels but both were blacked out on the SSP channels. The Tor/Ott game on SN Ontario wasn't blacked out but Van/Cal on SN Pacific was blacked out. No games are suppose to be blacked out on the SSP be it exhibition or regular season period.

 

[Canadude]

Like I said above... the games were not blacked out. The channels are not working... they still aren't.

 

[jimbo42]

Yes they were blacked out, that's what they do, they turn them off to conserve BW. That's why the CSR told you also they were blacked out even though they shouldn't have been.

 

[Canadude]

So why are all the other SSP channels right now playing the schedule and FAN 590 audio but the NHL CI channels give the following error "This channel will be available shortly"

It was never like that in previous seasons.

 

[jimbo42]

Not all the SSP channels are on , your gravely mistaken. There are lots of the SSP channels turned off. Again they do it to conserve BW. I'm switching through them now and most are turned off so I have no idea what your talking about. Anyway this is not the topic at hand so please stick to the topic.

 

[Doppelganger399]

Been talking too eastlink and tweeting them its a tech issue they are looking into there is no signal on all ci channels the rest of the sports package are working fine.

 

[Canadude]

Yes it is a technical issue. Chicago/Tampa game is also not televised tonight. Has nothing to do with blackouts.

 

[Doppelganger399]

Yes it is a technical issue. Chicago/Tampa game is also not televised tonight. Has nothing to do with blackouts.

None of the game last night were on either its broken:

from my email:

Something wrong with the inbound video feed. Attempting to resolve.Being looked into.
Direct message sent by EastLink (@EastLink) to you (@MLBfanNL) on Sep 21, 8:46 PM.
Profilepic_normal
EastLink
@EastLink
Halifax, Canada

 

[Canadude]

Well nice to see that I am not "gravely mistaken"

 

[Doppelganger399]

Not fixed by next week I go ape and ask for money back.I can become a csr nightmare.

 

[Canadude]

Better be fixed by tomorrow night! First pre-season game for my team!!

 

[Canadude]

NHL Channels are back up. Fan 590 audio et al is now working on all of them.

 

[Doppelganger399]

Yeah just checked them out, we have hockey YAY.

 

[defeater00]

I have eastlink and my friend has Starchoice.....I had the same problem also but my friend on Starchoice had the free previews working so looks like it was an eastlink issue....