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Just called SD and tried to get the $30/M deal.

Girl told me they have a contract with NFL in which they cannot offer anything else but the Deluxe package.

I explained to her that I will be paying for 2/3 services I don't even want (RZHD & Online) for $20 more a month.

I also stated that now I am FORCED to pay over $200 for NFL and THEN another $30/M for NHL on top of that.

So instead of paying $120 for ALL NFL and HALF NHL, then another $120 for the rest of NHL thus spending $240 for 2 sports. I will now be paying $200 for NFL and $240+ for NHL.

So as a customer I told her I go from paying $240 to now $440+. I said I was extremely angry and the fact that they offer a deal for the last 3 years then take it away and on top of that charge me more really pissed me off.

She apologized and said there was nothing she could do as she spoke to her supervisor as well. I then told her I might just cancel my service and go to another provider or go with NFL Game pass online just so I wouldn't give them the $.

I told her I am going to wait and see until NHL is offered. I feel like I am about to be royally screwed over. I may be forced to just pay the $50/M and forget NHL this season.

What a JOKE.
 

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Discussion Starter #63
Yep its Sad on how Shaw is going all about this :mad:
LambeauLeap85 keep on calling them until u get the $30 month deal
i got it and a few other did too here !!

i dont like the fact that u cant pay the sports Packs in ( NFL NHL )...
1 shot
like BellTV does or are friends in the US !
 

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the csr keeps insisting that the only package available is the Deluxe, their FB comments also state only the deluxe. SD even made a comment that maybe the people who claim to have gotten the $29/month deal better check their bills since there is no such deal.

so we need more information from the members who said they got the $29/month deal or I call shenanigans!:D
 

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Discussion Starter #66
the csr keeps insisting that the only package available is the Deluxe, their FB comments also state only the deluxe. SD even made a comment that maybe the people who claim to have gotten the $29/month deal better check their bills since there is no such deal.

so we need more information from the members who said they got the $29/month deal or I call shenanigans!:D
well my is bill for September is $24.75 for the NFL Sunday Ticket because its my billing cycle august 25 to September 24 !!

if that helps
 

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I sent a request through email for the NFLST & NHLCI combo package and the NFL Redzone at the pricing they had last year and their response says the old pricing is not available anymore. It is stange a few of you have been able to get it:

Hello,

Thank you for taking the time to email us; we can certainly assist you.

The only package that Shaw Direct is offering as of right now is our NFL Sunday Ticket Deluxe package. The brochure you are reading from out website is dated back from June 2012 (mentioned on the last page). This was printed and uploaded prior to the new information being given to us. Our marketing team as been informed and we will be looking to update our online PDF file.

For the NHL Center Ice, we are not offering this package right now due to the lockout that is currently looming. Until the owners and the NHL come to an agreement, Shaw Direct is not offering the NHL Center Ice. Until we get confirmation from the NHL that there is a season and the puck will be dropped, you cannot add anything with the NHL Center Ice.

The NFL Sunday Ticket this year is considered a deluxe package this year. It includes The NFL Sunday Ticket, Red Zone and the Online Pass. This is a decision by Shaw Direct who only chooses to offer this package as a combo package including all 3. This is the ONLY package we are offering right now regarding the NFL season. From previous years, Shaw Direct has charged $29.99 for the Sunday Ticket as a standalone and we have found that there is more value and a cost savings now that we are able to bundle all 3 as a single package for $49.98.

As for the pricing on the brochure this amount is incorrect once again. On the bottom of the Programming Brochure East you are viewing, it does mention “Prices, packages and programming subject to change without prior notice” meaning changes can happen from our brochures. We try to keep this information updated as quickly as possible and we will update this one soon.

So if you would like to add NFL Sunday Ticket, we can certainly do that for you however it is $49.98 and you must keep it for the full regular season. Please reply if you would like us to add this package or not.

If you have any further questions or concerns, please feel free to contact us and please include any previous correspondence with your replies.

Thank you for choosing Shaw Direct
 

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yeah just called again and only deluxe...guess you guys either got lucky or really really bitched!

oh well no nflst for me this year $50/month is redonkulous
 

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Discussion Starter #72
yeah just called again and only deluxe...guess you guys either got lucky or really really bitched!

oh well no nflst for me this year $50/month is redonkulous
if i get billed $50 a month after this bill that's it for Shaw Direct for me

the worst part would be if all the NFL Games are not in HD @ that price
 

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jccamp95 - I agree that 50/month is crazy. Especially when I guarantee they will only have 3 HD channels dedicated to NFLST again this year.

I strongly suggest you try out just RedZone for $50 for the whole year. I had it last year, and I actually prefer it over NFLST. It's not just a channel showing touchdowns, I hate that they advertise it this way. It's more a central command for NFLST if you will and they flip to games for you, as you normally would with NFLST. And all games are in HD.
 

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The only way to show the NFL and SD that these prices are ridiculous is to not sub to the current package being offered. Either take the RedZone only option as johnnucleo says, or nothing at all.
Once they see that they've lost subs b/c of the ridiculous pricing scheme, they'll come up with a better option, but it takes us to show them that.
 

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@johnnucleo - yeah I only really want NFLST to watch every Steeler game. not overly interested in redzone since I am in so many fantasy football leagues I keep extreamly close attention to game stats LOL

You know who it is....Black and Yellow!
 

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Discussion Starter #77
well i call Shaw Direct this morning to see if i got that $29.99 deal
well it looks like i got the Deluxe version @ $30 and month

this some weird **** if u ask me :rolleyes:
 

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well i call Shaw Direct this morning to see if i got that $29.99 deal
well it looks like i got the Deluxe version @ $30 and month

this some weird **** if u ask me :rolleyes:
what a crock...what I wouldnt give to be able to conference call you in with SD Jimmy and work your magic for me too! LOL
 

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tell them your going to cancel and go to digital cable where you can get the super sports pack for much less, I bet you get it then.
 

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tell them your going to cancel and go to digital cable where you can get the super sports pack for much less, I bet you get it then.
Yup, skipped the middle man, went right to retention department, said I wanted to cancel. They asked why, I told them the ST price was ridiculous and after a song and dance about how no one else in Canada offers it cheaper, I pointed them to Cogeco's Super Sports Pack then after putting me on hold to go verify my claim, she was rendered basically speechless. And though they wouldn't budge on the $49.99 for ST, they did take $20/mth off my bill for the next 12 months so I feel like I'm getting ST for $29.99/mth, which seems fair to me. And then I'll take the other 8 months of discount and apply that to the NHLCI package so I feel like in the end I'll pay no more than what I did last year for the ST and CI (and actually probably end up ahead a little bit).

But you got to go straight to rententions, don't frustrate yourself with the regular CSR staff - they won't/can't do anything for you.
 
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