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Oops - you're right. As for selling modems I'm not sure honestly. I don't believe so, but I could be wrong.

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Looks like I received the Technicolor modem today. Just checked the part number and it was CGM5151SHW. ;)

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I may have mentioned before that I was planning on swapping out my owned Hitron for a rented BlueCurve at my primary residence and transfer the owned Hitron and replace the rented Hitron out at the lake in another province. I'd like to relate my experience.

I was speaking with Shaw retentions as I was trying to get a promotional discount on my seasonal internet service at the lake. Last year when I was going to cancel the service because we're not there 6 months straight, retentions convinced me to do a seasonal disconnect and they would give a promotion next season. That seemed fair enough until I determined I was being billed a rental fee over the winter. I can afford it, but $30 buck is $30 bucks! Meanwhile at home I was paying the same price that other were with their rental modem. But I digress. The retentions guy says well if you sign up for a new 2 yr value plan you can get a new BlueCurve and I'll keep you on the Internet 300 for what you have been paying (a previous loyalty award - $88 month) for those two years, and I'll upgrade your Shaw home phone service for free. Oh and your Popular TV package won't go up for two years. I said sign me up!

When it came time to move the Hitron to the lake I ran into troubles. First guy says, no can do (perform the switch) until you return the rental to retail. Second guy (via chat) says no problemo (until I switched modems and lost the chat). 3rd guy (gal) via chat stayed with me for about 3 hours in what was a very complicated process. He/she even put in a level 3 ticket to the back office team. In the end, I got it transferred and took the rental back to retail two days later. Apart from the first guy (whom I'm sure was reading from a script) the service was outstanding.
 

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Shaw Arris XB6 versus Hitron CGNM-2250

I got the new Shaw Arris XB6 with BlueCurve 300 and it performed worse than the Hitron CGNM-2250 on WiFi. Plus it only has 2 ethernet ports as compared with 4 for the Hitron. The WiFi on the XB6 produced less than half the speed of wired devices when tested using Ookla. Slick marketing from SHAW on BlueCurve...I expected much better performance...but the reality is just not there! (They must have got a fire-sale on the Arris XB6...picked them up cheap and then put the marketing team to work on hype and hard-sell. I had a flurry of calls from Shaw agents on my answering machine over a period of a week or so...offering me this "great deal" on Blue Curve! Not what I am used to from Shaw, but I guess they are getting too big now.).
 

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Another thing too... I just swapped my Hitron because I was told it had VPN configuration settings within the new modem. I thought that would be too good to be true. And I was right.

Speaking of VPN. In the US, XFINITY throttles you should you use a VPN. I noticed the same with the CGM4140COM Technicolor Arris XB6. Shaw likes this modem because it allows them to see more, but for the end-user, it offers less and no ability to backup your settings and more. I am going to arrange a swap back to the Hitron.
 
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