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spitoon welcome to the real world and the lies that computer companies tell. The speed they advertise will usually only be had on their network when testing with their servers on that internal network. When you get out into the real world unless you connect to extremely fast test servers you will never get the advertised speed.
 

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@RedGreen : That has simply not been the case for many years now, unless you are on the fastest speed. Most (high speed) service providers now debottleneck their nodes/systems in order to provide Gigabit speeds, so people on the lower tiers usually get what they pay for, or a little more. As you can see from the speed tests earlier in this thread, people are getting 300+ on their 300 tier. This may not be true with WiFi due to many different factors, but for a hard wired connection, you typically get the speed you pay for at the modem. I pay for 75/10 on Rogers and get 95/11 hard wired or WiFi. The same holds true for all but the Gigabit tier where people may get 600-900, etc.
 

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I'm basically getting the same speed I used to get on the 75 plan (50-85). For this reason I tend to believe its a 'provisioning' issue however the tech on chat was unable to resolve it. I assume he would have seen that if it was. He had me move the modem to another outlet in the home and also had me test wired, wireless, and on the Shaw Speed Test website as well as Fast.com.

To be fair, I don't even really expect to get 300 all the time. We had no issues on 75. I changed it due to an offer from Shaw that saved us a worthwhile amount each month. Having said that, I do expect to get something close to that. As it is, I'm getting 35-50 WiFi and 60-75 wired now which (at best) is less than 1/4 of what I should be getting.

I'll post an update after the tech visit on Sunday. Thanks!
 

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Don't expect much from chat. Our move was very interesting. The tech could see a signal and all was well at their end. When a tech finally came out to fix this simple move he disconnected telus from the cable and hooked up their connection. There was no signal prior of course. Some are less than clueless. Gotta remember the job they do and great pay etc.
 

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@57 I might actually believe that if I did not know it to be false by my own experience. The idiots cannot even do the full speed testing within the local network, it now gives me 385 down 132mbps up, I am on a 500/500 connection. It has always been this way so you can tell that to someone who has the full speed they will probably believe it. Mentioning it to them morons at Bell always gets the well it say it is up to response... Yeah right I have something or somewhere they can stick in the up to.
 

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Just got this set up last week. Before I reach out to Shaw, what is reasonable to expect for speed? I know it's advertised as 300, but what is an acceptable number?

I ask because I've done several tests and I've never seen over 85, most often it is in the 70 range.



This is hardwired to the modem. WiFi tests have been similar, in the 70-80mpbs range
That's pretty much what I get via Wi-Fi from my BlueCurve and 300 service. My BlueCurve is located close to my TV on my main floor. The Shaw tech felt the central location would be more conducive for the Wi-Fi throughout the house. I am tempted to get 3 pods for a mesh arrangement. I am not sure if that would help speeds or just ensure a constant strong signal to all areas.
 

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That's pretty much what I get via Wi-Fi from my BlueCurve and 300 service.
Yes, but what do you get hard-wired to the modem as a test? As you noted, pods may not increase the speed - depends on the pod as some have an internal limit of say 100-150...

Apparently there are also Windows settings that limit speed if not set up properly. Over on Rogers forum many people have been caught out by that. IIRC it has to do with "Auto-Tuning" settings.
 

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Just an update here. The tech was out today. He did say that it was provisioned incorrectly, and he wasn't sure why the guy on chat couldn't see that. He also pointed out an old network switch that I was using that was holding things back. I'm now getting 300+ (even 500) on my wired connection.

I'm still not seeing great speeds on WiFi but I'll have to dig into that a bit further.

My phone seems to be the best. I can get it to show 200+ on WiFi

My laptop doesn't seem to want to go over 50Mbps. This is in the same room as the router so it's not a signal issue. I've updated all drivers and everything I can see that it says it should be able to handle 300.

I have a desktop downstairs with a WiFi adapter showing 4 out of 5 bars for signal strength. I can't get it to go over 60, usually in the low 50s, although in its "Right-Click-Status" information is says the speed is 300.00Mbps

Lastly, I have a PS4 connected wireless and it won't go over 30. It's a bit farther away, but is showing 80% signal strength.
 

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What a waste of time, money and resources. The Chat CSR should be ashamed.
Yeah, I even mentioned that in the chat. Obvoiously I've never seen their system, but I have to imagine that it would be pretty obvious?
 

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My laptop doesn't seem to want to go over 50Mbps.
That's likely a limitation of the laptop. A good laptop or device with a high quality AC wifi chip will get a 600Mbps or higher connection and up to 300Mbps speeds. Drop down to a lower quality or dated AC chip and that will drop significantly to about 1/2 or 1/4 those speeds. A typical wifi N chip will max out at about 75Mbps and G about 25Mbps.
 

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I have the 300 plan. Just checked my 2012 MBP for download speed. Wasn't expecting much after reading your post, but I got 225 download wireless. So can't complain.
 
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