For the past 3 days I've been experiencing the old HSUD problem on my 8300HD. I've rebooted a couple of times, but HSUD still happening.
On Thursday, the PVR turned on to channel 1. The SARA version is 1.93.14.1.
Anyone else experiencing HSUD?
Edit by 57. Here's the thread on the previous firmware, now closed.
http://www.digitalhome.ca/forum/showthread.php?t=140406
Here's a list of issues with the new firmware:
1. HSUD (Hard (disk drive) Spinning Up and Down) This HSUD causes issues on playback with pauses/freezing (glitches) when the drive spins down. One workaround is to constantly record say an SD channel (Galaxie would use little HDD space and may be easier on the HDD). (of course this may cause recording conflicts, so beware). The glitches can also be present when just watching a channel since the HDD is always buffering the channel you're watching.
2. Recorded List now goes to the beginning rather than "staying" at a selection after erasing a programme or whenever going to the list. (alphabetical or by date) This makes it difficult to monitor recordings (which used to come up on the first screen), or to watch the "next recording" like you used to.
It also goes to the beginning of the list if you check the amount of HDD space used (B - Preferences) button and then C to return.
Summary, when you press list, you are taken to the beginning of the list, regardless of what functionality you used to have - such as going to the next recording, going to a current recording, pressing preferences to see HDD space, etc. It's possible this is an attempt at "consistency" by Rogers since you used to be taken to various places depending on what was happening. Now you're always at the start of the list, regardless.
3. When trying to record programming in the future, the default position for "select" is to "change to this channel" rather than "Record". Workaround is to press record button instead of select, or scroll down to record selection. Those used to pressing the select button twice when setting future recordings will find this most frustrating since you'll be bumped from where you were in the IPG and you'll have to find your place again.
When the IPG is at the current time, it will switch to the channel regardless, so you'll need to press the record button instead - the select screen won't even come up.
4. There is missing information in the IPG - a few days out. If that is missing when you set the recording, then there may not be any "info" when you look at the recording in the recorded list. Missing information seems almost random since info can be there for say Sunday, but missing for Saturday.
5. If the HDD is spun down, the PVR may take longer to come to life when you turn it on, or to respond to a button press to say "play" a recording.
Please report to Rogers and if they say the issue is unknown, quote some of the reference case numbers from this thread. There is now a Master Ticket PT00063763, so you can quote that. Please advise Rogers that there are more issues than HSUD as outlined above (IPG, Glitches, etc). The ticket may only reference HSUD.
Here's the (short) list of positives:
A: Previously, after a reboot the warning message about the external drive would remain on-screen until I hit the Exit button to dismiss it. Now, after a reboot the warning message appears briefly then disappears on its own. (Some people have reported seeing the eHDD message each time they turn the PVR on - obviously not a positive, just a mention)
B: Previously, when you tried to schedule a second daily recording (same channel, same programme), the first recording would vanish. You can now schedule two daily recordings.
C: The HDD info in the diagnostics, which vanished a couple of firmware versions ago, has returned with 14.1 and 15.1.
On Thursday, the PVR turned on to channel 1. The SARA version is 1.93.14.1.
Anyone else experiencing HSUD?
Edit by 57. Here's the thread on the previous firmware, now closed.
http://www.digitalhome.ca/forum/showthread.php?t=140406
Here's a list of issues with the new firmware:
1. HSUD (Hard (disk drive) Spinning Up and Down) This HSUD causes issues on playback with pauses/freezing (glitches) when the drive spins down. One workaround is to constantly record say an SD channel (Galaxie would use little HDD space and may be easier on the HDD). (of course this may cause recording conflicts, so beware). The glitches can also be present when just watching a channel since the HDD is always buffering the channel you're watching.
2. Recorded List now goes to the beginning rather than "staying" at a selection after erasing a programme or whenever going to the list. (alphabetical or by date) This makes it difficult to monitor recordings (which used to come up on the first screen), or to watch the "next recording" like you used to.
It also goes to the beginning of the list if you check the amount of HDD space used (B - Preferences) button and then C to return.
Summary, when you press list, you are taken to the beginning of the list, regardless of what functionality you used to have - such as going to the next recording, going to a current recording, pressing preferences to see HDD space, etc. It's possible this is an attempt at "consistency" by Rogers since you used to be taken to various places depending on what was happening. Now you're always at the start of the list, regardless.
3. When trying to record programming in the future, the default position for "select" is to "change to this channel" rather than "Record". Workaround is to press record button instead of select, or scroll down to record selection. Those used to pressing the select button twice when setting future recordings will find this most frustrating since you'll be bumped from where you were in the IPG and you'll have to find your place again.
When the IPG is at the current time, it will switch to the channel regardless, so you'll need to press the record button instead - the select screen won't even come up.
4. There is missing information in the IPG - a few days out. If that is missing when you set the recording, then there may not be any "info" when you look at the recording in the recorded list. Missing information seems almost random since info can be there for say Sunday, but missing for Saturday.
5. If the HDD is spun down, the PVR may take longer to come to life when you turn it on, or to respond to a button press to say "play" a recording.
Please report to Rogers and if they say the issue is unknown, quote some of the reference case numbers from this thread. There is now a Master Ticket PT00063763, so you can quote that. Please advise Rogers that there are more issues than HSUD as outlined above (IPG, Glitches, etc). The ticket may only reference HSUD.
Here's the (short) list of positives:
A: Previously, after a reboot the warning message about the external drive would remain on-screen until I hit the Exit button to dismiss it. Now, after a reboot the warning message appears briefly then disappears on its own. (Some people have reported seeing the eHDD message each time they turn the PVR on - obviously not a positive, just a mention)
B: Previously, when you tried to schedule a second daily recording (same channel, same programme), the first recording would vanish. You can now schedule two daily recordings.
C: The HDD info in the diagnostics, which vanished a couple of firmware versions ago, has returned with 14.1 and 15.1.
