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Edit by 57: Please post once you have the update. Posts that simply say "I don't have it yet" or "I have it" are not very useful since certain homes with two PVRs can have one with the update and one without... The firmware will be rolled out during October/November.

For those having problems, are you recording Fox Buffalo? If so, do not record this channel - record Fox Seattle or the Canadian Channel carrying similar programmes until the Fox Buffalo problem is fixed. This also happened a couple of years ago, requiring constant rebooting. It is not related to the firmware update since it's affecting those on the old firmware too.


Just discovered that a new firmware has been loaded on my PVR. It may now be equivalent to the version on the 8642. Here is a copy from the 8642 features with <comments>:

1. Faster loading On Demand sessions <does not seem faster to me>
2. The FF/REW/Play status bar displays the time offset, in minutes, from the start of the program. It is also divided visually into 15 minute sections. <yes> The exit key doesn't get rid of the status bar when FF or REW, but will if you're on Frame by Frame after you've paused to the frame you wish to look at.
3. Remembers where recordings left off in viewing previously recorded programs. (bookmarks) <yes, yeah!!>
4. takes a second or two for the audio to resume after a fast forward or rewind <no problem here>
5. Slightly different font/format for IPG/Info screens.
6. The IPG shows unsubscribed channels in grey. <yes>
10. Higher default contrast ratio <??>
11. Page up or down will jump 15 minutes <yes>
12. Option to enable/disable Descriptive Video <Yes - Enable or disable under Settings-Audio-Described>
13. Padding of programmes works (adding a minute or two to scheduled recordings) <I've tested several different programmes over a 3 week period and it works>
14. Button presses (FF, REW, Play, etc) seem to be just a tad slower (probably because additional info is displayed.

15. Press the select key when watching an FM music channel and the black screen saver comes up immediately (was available before, but worth noting)

16. If you have an eHDD, it may go to "sleep" (light out on my Vantec enclosure). Hopefully it also wakes up appropriately. So far mine do on both my PVRs (57) <more testing required since some people have reported issues>.

17. Copy to VCR is still there, but since there are more options (play from current location for example), you may need to scroll further to get to Copy to VCR.

18. Pause Live TV doesn't typically work right after a firmware update. Same for some recordings. A reboot usually solves the issue.

19. After pressing FF, then "Play", there appears to be a bit of visible "jumpback" to compensate for reflexes.

http://www.digitalhome.ca/forum/showthread.php?p=1179529#post1179529

On the old firmware, if you used the "jumpback" button directly from FF, then the next time the FF speed would be one speed higher - not what people want. The jumpback now works properly and the next time you use FF, it'll be what you want. Whoopee!

20. With the iHDD now sleeping more, the PVR seems to take some extra time to come back to life after turning it on, if the drive is asleep. For some people, the iHDD never went to sleep before. In my case it takes about 15 seconds.

21. For those of you going into the diagnostics and looking at your i/eHDD data around page 33, this now shows as "unavailable".

22. For those of you who wish to go into the IPG when recording two programmes, you need to have the IPG come up first, which is easily programmed in the QS guide under self service. Just remember to hit exit instead of guide when exiting the IPG. (If you go to the QSG when recording two programmes, the STB will usually lock up)

Note: If you get new firmware on your PVR, perform a reboot as soon as convenient. This may save you some grief (lost recordings). If that doesn't do it, try a second cold reboot (unplug/replug). If you still have issues, call Rogers.

http://www.digitalhome.ca/forum/showthread.php?t=17719 SA FAQ - Reboots, diagnostics, etc. SARA version is listed on Page 17.

For those people having issues with stretched SD programming, or notice the STB sending 480i to your TV when you want only 1080i, go into the settings (press settings button twice) go to "Set Picture Format" and choose "Fixed". Make sure you're tuned to a 1080i channel first. If you choose fixed and were not on 1080i, you can still go into the "Quick Settings" (one press of the settings button) and scroll up to Picture Format" - then select 1080i. This happens because you're using HDMI and the STB and TV are communicating with each other - you could use component video.

For those noticing the HDD spinning up and down (HSUD) frequently, this also happened to an extent in previous firmware updates, however, it's been going on for far too long now.... If you want, you can workaround this by leaving the PVR on, tuned to a music channel for minimal HDD use and setting a wake-up timer to turn the unit back on in the morning after the powersave feature kicks in turning the unit off at 1:10AM. See: http://www.digitalhome.ca/forum/showthread.php?p=1212966#post1212966

Secondary output (Slingbox) now displays VOD - See link below:

http://www.digitalhome.ca/forum/showthread.php?p=1184563#post1184563


eHDD Discussion:

If you have an eHDD and you have issues, contact Rogers. Remember that you should be able to unplug the eHDD SATA cable and use the PVR on just the internal HDD without problem in the interim...

Certain enclosures/drives seem to have more issues - People who purchased the Vantec 300/CX instead of 360. Blue and Green drives also seem to have more trouble than the WD Blacks (this was true even before the update for some people). See:

http://www.digitalhome.ca/forum/showthread.php?t=23773

Rogers is reportedly working on the issue and some people have had their issues go away. Obviously by the number of posts with problems, some people still have the problem.
 

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Good Catch. Looks like it's got most of the stuff that the 8642 does - greyed out unsubscribed channels, new format writing, etc.

I guess we can compile a summary of the changes and I'll list them in post one of this thread. Most of the differences are already listed in the 8642 vs 8300 thread, which I have modified somewhat already.

Anyone not receiving the new firmware yet, please be patient as Rogers often rolls these out in phases to different areas and this can take a while.
 

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I hope this fixes my 'issue' that the secondary output on the 8300HD (the 480i output) will not display On Demand sessions and sometimes looses the ability to control the PIP for the other tuner.
 

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I was surprised to find the update today in Toronto.

BUT it seems to have broken access to my shows recorded on my external HD. I've already placed a call to Rogers but they don't have an answer yet.
 

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Great news, been waiting for this, as I have been jealous of my family in Montreal on Videotron who have had these wonderful features for a while now on the 8300. ;)

Still nothing for me in Mississauga, but I will be patient. Looking forward to the sharper resolution and multiple bookmarks.:)

Question for those who have already received it - does it now support the QSG & call display which seem to not be supported on the 8642 (from last I read)?

Thanks...
 

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The answer to the QSG and Visual Call Display is in the 8300/8642 comparison thread. This thread is on the 8300.

I did notice that my FF, Play, REW, etc button presses are just a tad slower to react than before - probably because of the extra info displayed. Seems to vary a bit depending on what else the 8300 is doing at the time (if anything)
 

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All three of my recorded shows didn't record this evening when I arrived home from work at midnight, I presume this is also an issue with my external HD. DAMN! Don't they test these things before pushing them out?
 

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My guide looked "messed-up" last night. I thought it was a bug. I went upstairs to my other 8300, it looked "fine". So I rebooted pvr1. Looked the same. Then I noticed the features like "remember where left off" and the progress bar. Still odd that pvr 2 was still old version.

One of the reasons I thought it was a bug was that it was acting slow (like other have noticed), and it missed my 6:30pm recording of a show.

Watched several things last night, so I assume my external is still working, as the odds are I hit a show recorded on each the internal and external. I setup several recordings for last night, so I will see when I get home if they all worked. And I will keep an eye on previously setup recurring recording scheduled for tonight.

Got a call during a show, and the visual call display worked, contrary to experiences with the 8642 using the similar SARA version.

I like the fact that it remembers where left off for when I am watching a longer show, and the kids interrupt and want to watch something in the middle. But I dont like it in the fact that my son will watch the same treehouse show several times in an afternoon, so when you go to watch it, it is stuck at the end of the show, not a huge deal but rather than just hitting play, you need to hit play, then click to start at the beginning.

Andrew
 

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FYI . . . my brother was mentioning to me that he received the new firmware yesterday and none of his new recordings worked for last night. He called Rogers and they told him to reboot the box . . . that seemed to clear it up.
 

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Kibosh,
Did he have an external? Hoping he didnt..... It would be nice to put that one to bed.

Andrew
 

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what is ...?
12. Option to enable/disable Described Video <yes>

and how is this is done (if this works on 8300)
13. Padding of weekly programes works (adding a minute or two to scheduled recordings) <to be tested>
 

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James, under the settings (press settings twice) there is an option to disable or enable DV. DV is available on some programmes, but not all. It's like CC for the visually impaired. Under Settings - Audio - Described. (I believe Sue Thomas FBI and CSI (CTV-HD) contain DV)

http://en.wikipedia.org/wiki/Descriptive_Video_Service DV

Padding is adding a couple of minutes to a weekly or daily recording and having it "stick". Previously this didn't "stick" for weekly recordings and after the first recording would go back to say 60 minutes, instead of the 62 minutes you requested.

A couple of other features that I found:

- The ability to block titles - under "settings".
- The ability to block certain times - under settings.
- Press the select key when watching a music channel (Galaxie, FM, etc) and the screen saver comes up immediately

If you're in the settings and don't know what a certain setting does, press the info button for the description - this was always available but is helpful nonetheless.

I also had issues with recordings last night - the record light came on, but the programme was not recorded - a reboot seemed to solve the problem. I have an eHDD on both my PVRs. The eHDD may go to "sleep" (more testing required) - I thought the light on one of my HDD was out, but came on to record...
 

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I guess the key message is to reboot as soon as you realize you have the new version. Would be nice to get info about this from Rogers.
 

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1) Don't care as I don't use it.
2) Long overdue
3) Welcome Previously, I had to pause a show, before turning PVR off, if I wanted position remembered. Only worked for one show.
4) Might prevent occasional noise bursts I've experienced
6) Nice
14) May counteract tendency to "see" several button presses, when starting fast forward.
 
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