Canadian TV, Computing and Home Theatre Forums banner
Cancel
Create thread New Forums

Netflix Audio Issues

Jump to Latest
67 views 6 replies 3 participants last post by  sgobbo111  
#1 ·
Hello gang. I’m having some audio issues with Netflix that I was hoping your community could solve.

Every time I watch/cast Netflix onto my TV (chomecast). I notice that that whenever music players in the middle on the show it can get very loud. The level of the music noise is a lot louder than the dialog on the show. The dialog has a normal sound level, and then when music plays all of a sudden the music is a lot louder than the dialog.

I looked up the issue online and some of the info I got was that Netflix defaults to 5.1 surround sound and all I have to do is change it to normal audio.

So I fired up a show, went into language settings and the only default is ‘English (stereo).

It’s not on 5.1 surround sound and there’s no option for normal audio

Watching some tutorials on youtube it says there is an ‘other ‘ option on the lower part of the screen that I could tap on and adjust the sound issues there, but the ‘other’ option does not exist when I play a show

Any advice where would be appreciated, thanks
 
#2 ·
I've run into the same thing at times. It's often due to the way the show is mastered but may also be due to further processing by the broadcaster or streaming service. I've run into cases where the content has been incorrectly processed, such as failing to include the centre channel which contains most of the voice content.

The audio options while the show are playing is usually for whatever audio is available from the show due to the way it is created or mastered. When a show is not playing, the audio options may apply to the maximum audio that the equipment is capable of processing, which is automatically configured for HDMI. For other types of connections it is the maximum quality to use, which should not exceed what the equipment is capable of processing.

Some audio equipment has settings to enhance the audio playback in specific ways. The one to use in this case would be to enhance dialog. It's often available on soundbars and A/V systems. I haven't seen it on TVs but TVs are often only capable of reproducing a relatively narrow frequency range that enhance voices so it's not needed as much. If an equalizer is available, make sure it is flat or close to it. Boosting the mid-range or lowering the bass and treble may help with dialog. Some speakers have peaks and dips in their frequency response that can reduce the level of dialog or overpower dialog with other frequencies such as bass. That can be corrected with equalizer settings.

It would help if we knew what equipment is being used. Is the audio being used the TV speakers, a soundbar or A/V system or something else? How are they connected?
 
Canadian TV, Computing and Home Theatre Forums
posts
1.7M
members
118K
Since
2001
A forum community dedicated to Canadian TV, computing and home theatre owners and enthusiasts. Come join the discussion about home audio/video, displays, troubleshooting, styles, projects, DIY’s, product reviews, accessories, classifieds, and more!
Full Forum Listing
Explore Our Forums
Shaw Direct Satellite Bell Satellite TV Television Industry / Channels and Providers OTA Reception Results What's On Television?