[Mark Rejhon]

Move experiences? "Bell Switch" versus "Rogers Customers Relations"?

Hello,

I'm interested in hearing from others who are moving and considering switching from Rogers to Bell. I am moving to Toronto, and this presents and opportunity to either switch to Bell, or get a deal from Rogers.

The Bell Switch route: www.bell.ca/switch
(This is a promotion by Bell for people who are switching from Rogers. I've confirmed I can get Bell at my new location.)

The Rogers Customer Relations route: Calling 1-888-ROGERS-1 and saying "Cancel Cable"
(There is a Customers Relations department that can get you better Rogers deals as a method of trying to prevent you from switching.)

I want to hear from other people who has gone the move route, and got a deal from one or the other. After I told Rogers I wanted to cancel my Ottawa cable, they transferred me to a Customers Relations department who then offered me a HDPVR rental, a VIP package with HDTV channels with 30% discount on the total price. This includes free install, and free for 3 months. (This comes to $0 for 3 months, then $79.42 tax included after the 3rd month for the packages and box.)

Anybody with experiences with "Switch" versus the "Customers Relations" (stay) route?

 

[tofinoguy]

If you switch to Bell, you have a 15 day period before you are on contract. You can try to use that period to get a retentions offer from Bell. YMMV.

 

[Tridus]

I actually did cancel my Rogers cable service, for about two days. Wound up not liking the alternative (Bell Aliant FibreOP TV), so I called Rogers back up and said I was considering changing my mind. Wound up getting 20% off everything for a year, which we put towards getting TMN.

Man, was THAT ever worth it! TMN On Demand is the best thing ever made on Canadian TV.