The problem is that Shaw does not have control over the the Shaw schedule. Contacting them might not even accomplish much especially if you have to wait on hold for 30 minutes or more.Have any of you thought of calling Shaw instead of just saying "I have the same problem here".
Thank you for your email.
This problem is a known issue nationally that is being looked into and worked on. It should hopefully be resolved soon, and we appreciate your patience in this matter.
Please let us know if we can be of further assistance.