[jee88]

First off sorry if this in the wrong section, but i just signed up to finally ask for help with this. been having this issue for months and searching randomly hasnt gotten me anywhere

so the landlord of the place im renting has telus tv and internet. the modem is also a wired/wireless router

i couldnt get a signal in my place so i connected my d-link dir-625 to the lan port on the router/modem


internet has worked for a while, but now it usually doesnt work, it randomly works throughout the day but usually im forced to tether my iphone to my laptop for internet. it wont tell me why it wont connect when im having issues tho (80% of the time it doesnt connect)

right now im connected to my wireless router and all is working fine, but my playstion 3 wont connect which really bugs me


the network does show up in the "network set up" screen on the ps3. but it wont get an IP address.

if somone could please guide me through setting up my wireless router to work that would be great. i know im gonna need to post lots more info but im not the greatest with this stuff so i dont know what other info i need to add



all input will be greatly appreciated

 

[Wiremonkey]

Does your D-Link use the 192.168.1.0 range?

If so, and if you have it plugged into the Actiontec or the TELUS D-link 3810 (depending on which one the upstairs people have) then you will have a network confict causing problems.

To use a second router plugged into the TELUS Optik router you must first set up your router to use the 172.16.1.0 range of IP addresses with a subnet mask of 255.255.255.0. Then when its plugged into the Optik router you won't have this conflict.


- another TELUS tech

 

[jee88]

^ Thanks!
gonna try that now

all day its had that little yellow sign saying limited or no connectivity

hope it works

thanks for the advice

 

[jee88]

ahh no go, ever since yesterday that error never went away and i wasnt able to log into the router. i had the landlords kid reset it for me, but it still wont work, the router name changed to dlink09ce and it asked for a PIN which i put in then a network security key, i typed in the old key and it says connecting but never works..

gonna have to go in there and try logging in with the ethernet connected

 

[jee88]

doesnt work.. says its invalid


actually what should i be doing,... static ip isntead of dhcp or whatever

 

[Wiremonkey]

Do the people upstairs use wireless? If so what are they using to connect? Are you able to scan for that network and use that key?

The D-Link 3810 is not a stellar wifi performer, but it should work within the same house. Sometimes the 3810 is configured to use an ascii type of code for the network key and many Vista PCs have limited or no connectivity when this is the type of key used. To fix this you must change the network key from an ascii type to a hexidecimal type. To do this connect to the 3810 and type 192.168.1.254 into the browser, then enter. The username is admin, the pass is telus. Click on 'local networks' at the top of the 'home' page. Wait a moment for the page to load then click where it says 'wireless' under the 'home' icon. Click on 'settings' on the right side of that page, then if the security is set to WEP scroll down to where the keys are listed. Click on the dropdown box and select hexidecimal instead of ascii. You will now have to enter a new key of the appropriate length in the field provided. Everyone who uses the wireless from that accesspoint will have to be given the new settings for the network or they will have no service. Changing from an ascii type of key to a hex type key usually solves access problems where you can see the network but can't connect to it.

Finally to answer your last post, you shouldn't need to worry about static IP, just stick to DHCP, it keeps it much simpler. Don't mess around with the routers settings other than the ones I've mentioned here. There is a chance you will take out the ethernet as well. Since you are only concerned with wifi, that is all you should try to correct.


- another TELUS tech