Had the same problem on Rogers. Best guess is the TV is not Dolby certified and has issues with the Dolby AC3 audio embedded in the HDMI feed. The TV would do the same thing on a Scientific Atlanta HD cable box, an XBOX 360 and a PlayStation 3. All connected via HDMI. When I changed audio formats on the XBOX and PlayStation to PCM or just Digital from Dolby Digital, the audio dropouts stopped. Did not have that option on the cable box so it is connected via component and analog audio cables. Problem solved.
Its not just HDMI Audio. I have cut outs of audio with HDMI Video and Optical Audio out to my receiver. Funny how if one rewinds, the problem occurs at the same spot, the issue is the signal from Cogeco.
The manager at cogeco i was talking to told me that its a feed problem. A feed to them. It happens more at the comercial breaks. Either going to or coming off of. I then asked him how does he explain it when were watching a movie on TMN he didnt know what to say. Cogeco there so busy pointing fingers at everyone else and are losing customers over it.
Seems like they mess up channels then measure how much people care by calling in to complain. Algos then figure out their value/cost.Haha
Seriously though its friggin ridiculous. Also my HD box drops the digital stream randomly to my receiver, triggering my expensive receivers relay while watching shows.
I think I'm going to finally pursue setting up a succinct blog/guide on cable alternatives and workarounds(some of which will be "subversive"). So much internet TV is out there if you know how & where to get it. Also, people need to be told where to buy a couple of DB4 antennas if they want the best quality HD they can get(for FREE nonetheless). Netflix, AppleTV, boomerang, libraries, sharing with neighbours, etc. The easy options are so varied.
Digital Home is an amazing site. It's a wealth of info and opinions. But cable subscribers NEED a quick place to turn to know their rights (ex: when can I cancel my contract since action by cable co. INVALIDATES THE "CONTRACT", do technicians have legal access to my property, what constitutes a contract, verbal or otherwise, can I tape the promises or lies they might happen to tell me, to enforce my rights).
It kinda seems that its almost a business strategy that media companies use: get the customer locked-in, and keep him confused and scared of learning how to do things properly.
When using Motorola equipment the problem was present on the PVR but not the regular HD receiver. Could not watch space channel on PVR as audio dropped out every few seconds but never dropped out on other box. The same problem existed on other channels but to a significant lesser degree.
Complained frequently & indicated I was moving to satellite & received new Pace RNG200 & DCX700.
Problem on PVR still exists but on Space channel is somewhat less frequent & more of a blip than a total loss of audio - but it occurs on other channels with more frequency & is now accompanied by pixallation as well.
Standard HD box - DCX works fine -
when I become sufficiently ticked again with absence of a cure - will call Shaw or Bell
I've begun getting audio drop outs for a second or two now and then on HD feeds as well. The PVR is recording the dropouts so I don't think it's my audio set up: HDPVR into Receiver through HDMI and out to LCD through HDMI
Debating on exchanging my Motorola HDPVR for a new unit, preferably a Pace to see if the issues continue.
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