I was trying to help a friend pick out a new cell phone and plan. I must admit the packages, add-ons, buzz words etc are quite intimidating these days. She wanted a BB (because her friend had one) so that eliminated quite a few options. I think she ended up picking a plan that does not do what she thought (or was told). She finally got a $40 'social' plan. Unlimited TXT and evenings. Anyway, my el cheapo pre-paid VM phone can send TXT to email accounts. But her new shiny BB Bold cannot. She can FB, twit and chat on Live but emails are a no go. I guess I have a lot more to learn. Another thing I don't understand is why they offer unlimited web browsing for $10 and why would you pay extra to get email access? I am thinking of Gmail or Live mail which are accessed while browsing. I assume they block access to sites like GMail. Or they do not allow you to send email. I have not used POP or IMAP for years. I guess that is what you are paying the extra for.