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Videotron has passed a major technological milestone by becoming the first telecommunications provider in Canada to commercially release an ultra-high-definition (UHD) set-top box across its entire service area. Combined with Videotron’s network capabilities, the set-top box will enable Videotron customers who have purchased a UHD television set to begin viewing content in UHD format when the service launches by summer’s end. The best-in-class illico 4K UHD set-top box, which also supports the HD and SD formats, delivers exceptional image quality and peerless performance.

“As a leader in cable TV, Videotron hopes that its move into UHD will serve as a catalyst for the development of Canada’s UHD ecosystem and spur all the players in the distribution chain to follow suit, from the movie studios and post-production facilities to the broadcasters,” said Manon Brouillette, President and CEO of Videotron. “Consumers will be the winners. With the advent of UHD, it will be possible to create an astonishing television experience for viewers. In terms of both image quality and fast, fluid navigation through the interface, illico 4K UHD will give our customers what is unquestionably the best in technology and entertainment.”

Extremely powerful and fast set-top box: not just for UHD
Videotron customers can take advantage of the speed and power of the new illico 4K UHD set-top box immediately, even if they are not buying a 4K television set yet. The processor is 12 times the speed of an illico TV new generation set-top box, making it possible to navigate 4 times faster, to record 8 shows simultaneously, to store up to 320 hours of HD content, the equivalent of 13 consecutive days of recording, or to store up to 115 hours of UHD content.

Another technological innovation from Videotron
In collaboration with global innovation technology leader Samsung, Videotron has enhanced its robust, reliable network to support UHD images and to carry the data volumes required for UHD broadcasting.

One of the first UHD services in Canada
Videotron is fortunate to have partners working with it from Day 1, enabling it to offer UHD content to consumers who care about video quality. As a result, Videotron customers will be able to see some of the first commercially available UHD video images when the service launches. For example, they will be able to view, via video-on-demand, breathtaking landscapes from the Stingray Ambiance channel and the first episodes of Alerte 5, TVA’s new docu-reality show. Movies will also be added in order to begin building one of Canada’s first UHD catalogues.

Ultra-high-definition: a mind-blowing TV experience!
UHD opens up a world of possibilities extending far beyond the confines of HD. The UHD digital video format offers exceptional 3840 x 2160 image quality, four times as many pixels as HD. That resolution translates into unparalleled visuals featuring stunning clarity and contrast, next-level realism, and ultimately a more immersive experience for the viewer.

Although UHD displays four times as many pixels on the screen, there is no risk that Videotron’s network will become overburdened. “With our network capacity, you could install several 8-tuner 4K set-top boxes in a home and record on all of them simultaneously!” said Pierre Roy, Vice President, Engineering, Research & Development of Videotron.
Press Releases - Videotron

Additional info: illico 4K Ultra HD | Television | Videotron
 

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Interesting, but where will the content come from?
At present their own programs quality is subpar. Like the news they need some new cameras.
watch another channel and it is signifigntly better.

My 1080 p tv with the buggy X8 will do me for a few years yet, not jumping on this unil we see how much 4K content is available

But still interesting!
 

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but where will the content come from?
The same place Netflix and any other provider is getting the 4k content. Albeit there is very little at the moment (House of Cards , Breaking Bad, BlackList, Continuum) I am sure there will be more over the next year.
 

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For those interested in getting one, I just ordered one from archambault. They have it on sale at $300, cheaper than the buggy x8. You can also have it on rental for free provided you have one of the premium packages.
 

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So I received the 4K PVR yesterday and activated it. There isn't much to say so far aside from the looks which is imo better than the X8 with the white lights instead of the hard to read blue lights. The power button however is pretty visible to say the least but it doesn't bother me. Man is this thing fast! Much faster than the Cisco box I had and a little faster than the X8. After watching TV for about 5 hours yesterday, there were no problems whatsoever with drop frames like the X8. Actually, I would have kept the X8 even with the drop frame problems but the unit started to freeze and since I had purchased it at Costco, I brought it back. While searching for reviews for the 4K, I saw that Archambault had it on sale at $299 (I think it's still the case) so I bought it.

Will post an updated review after a week or so.
 

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4k OCAP

Hello to all! Just got my 4k terminal and works great but, it does not seem to have the updated illico cloud operating sys. My guide is not updated like my other 3 pvr in the house. Anyone else with this situation? Tried a reboot from the menu...to no avail. Anyone know how to doa hard reboot on this puppy? Thanks!
 

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No bugs whatsoever so far and I've had it for a month now. It's working really well and the upscaling to 4K is pretty good too. I haven't tried letting my 4K tv do the upscaling yet as I've been happy with the picture quality so far. The box is very fast and scrolling through the guide and switching channels is much quicker than the older boxes and a bit quicker than the X8. It just really turned out great for me to be able to purchase it at $300.
 

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The price at the Videotron store is $349 right now which is $50 off. The sales guy there said that there are stores in Montreal that currently have them on sale for $275. Anyone have any idea who that might be?

Archambault doesn't show it on their web site.
 

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@Phils If you search for "illico" on the Archambault site, you will find it for $299.

I also looked at the Videotron site and noticed that it now says:

"Record up to 8 shows at once and never miss an episode again (1 show in UHD and 7 in HD)." (emphasis added.)
 

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Dr.Dave,

Thanks for that. Interestingly, I had searched for Videotron before posting here but the 4K PVR doesn't have Videotron in its title so it didn't show up.

Now, the trick is to find the $275 price that the guy at the Videotron store said could be found. He did mention Centre Hi-Fi but their price when checking online is $349. He also mentioned Costco but at .ca the price is $344 so it's hard to imagine their price below $299.
 

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Sports in UHD - Videotron will carry live programming in 4K
Videotron announces that it will begin carrying live sports in Ultra HD format as of today. Customers equipped with an illico 4K Ultra HD PVR and compatible UHD television set will be able to enjoy a stunning television experience at no extra charge when Videotron starts carrying selected games from TSN (channel 910) in UHD format. At 4 times the resolution of HD, UHD is just like being there.

After becoming the first Canadian telecommunications provider to offer its customers a UHD set-top box, Videotron is taking the lead again in Ultra HD entertainment by expanding the available selection of content.

Upcoming events

Hockey
  • Thursday, February 4, 7:30 p.m.: Edmonton Oilers vs. Ottawa Senators
  • Monday, February 8, 7:30 p.m.: Tampa Bay Lightning vs. Ottawa Senators
  • Thursday, March 3, 7:30 p.m.: Tampa Bay Lightning vs. Ottawa Senators
  • Tuesday, March 22, 7:30 p.m.: Washington Capitals vs. Ottawa Senators

Basketball
  • Sunday, February 21, 6 p.m.: Memphis Grizzlies vs. Toronto Raptors
  • Wednesday, February 24, 7:30 p.m.: Minnesota Timberwolves vs. Toronto Raptors
  • Wednesday, March 2, 7:30 p.m.: Utah Jazz vs. Toronto Raptors
  • Friday, March 4, 7:30 p.m.: Portland Trail Blazers vs. Toronto Raptors
  • Thursday, March 10, 7:30 p.m.: Atlanta Hawks vs. Toronto Raptors
  • Wednesday, March 30, 6 p.m.: Atlanta Hawks vs. Toronto Raptors
  • Tuesday, April 5, 7:30 p.m.: Charlotte Hornets vs. Toronto Raptors
  • Tuesday, April 12, 7:30 p.m.: Philadelphia 76ers vs. Toronto Raptors

State-of-the-art PVR
The Ultra HD PVR, combined with Videotron's network, lets customers equipped with a 4K TV set watch programs in UHD format. Customers who do not have a 4K TV set will still get improved HD image quality because of the superior performance of the illico 4K Ultra HD PVR. Its processor is 12 times as powerful as that of an illico new generation set-top box. It supports 4 times faster navigation, can record 8 programs in HD simultaneously and store 320 hours of recordings in HD format, including 115 hours in UHD format.

More UHD 4K content
In addition to the live games, Videotron customers have access to one of Canada's leading catalogues of UHD content, including movies, TV series and documentaries, as well as the Stingray Ambiance channel in UHD.
 

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Illico 4K PVR Major audio issue

I have had a new Samsung 4K tv model 8500 for a month and as soon as I started to use it I had moderate to major audio lag where the audio is delayed slightly or a lot compared to the video. I have been through the wringer with Videotron support and they say I need to wait for a firmware update on the PVR with no idea if or when this will get resolved. Anyone else having audio issue or any solutions. I need help as this is driving me crazy when the audio gets way out of sync.

Thanks.
 

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Videotron's 4K terminals - how are they?

The 2 Videotron 4K terminals you can get right now are the Technicolor non-PVR, and the Samsung PVR. There used to be a Technicolor 4K PVR, but it was replaced by the Samsung. If you've used either of these, how was it? Slow, glitchy, noisy? Someone wrote in a forum on Videotron's website that the Samsung PVR is noisy - see here. Is it?
 

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Last night I exchanged my Cisco 8642 HD PVR for a new Samsung 4K Ultra HD PVR 10455HD, which I connected to an 8 year old Sony Bravia 55" TV. At first the image appeared to be brighter but after a closer look at peoples faces, it looked like the people had makeup smeared across their faces because there was very little variation in colour and density in the skin tones. Today I called Videotron tech support and they confirmed that there were no configuration errors in my PVR setup. I asked if Samsung used a different algorithm to convert the compressed data stream arriving via coax into HDMI 1080i delivered to the TV, versus the similar method used by Cisco, and no opinion was offered. I was told to go find another household with the same Ultra HD terminal connected to a non Ultra HD TV and see if the quality was the same. The Samsung is definitely faster stopping the live action when I press the pause button, but I am not sure if the Samsung is giving me the same definition that the older Cisco gave. Unfortunately I returned the Cisco on the same day I picked up the Samsung, so I can’t do a side by side A-B test to compare image quality. One would expect that an Ultra HD terminal could do a better job of passing 1080i content through it compared to a non Ultra HD terminal.
 

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Thanks 57 for your suggestion. It has been 17 years since I tore into the service menu of a HDTV, at the time one of Sony's last 220 pound CRT chassis. On my current Sony 55" flatscreen, there is not a lot of tweaking that can be done via the user menu. What I plan on doing is recording a live show in HD (like the Oscar presentations) on my Ultra HD PVR and then bring the PVR to my neighbour's house to see if the image appears on his TV with the same compression issues.
 
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