You must mean you get 2.1 MB or 2.3 MB when downloading. I have the Internet 40 and am in the 4.3 MB area. If you are only getting 2 megabits (small m, small b), I'd be calling them.EastLink came to Kirkland Lake a few months back and it's blazing fast internet. I went with just the EastLink Internet 20 package, comes to like $65 a month and I get 2.1-2.3mb down and 90kb up, almost 3x faster than Northern Telephones top tier for cheaper. You can get even higher but then they cap you.
Digital bandwidth has always been measured in bits/sec. Data was not always in 8 bit bytes. For example, years ago, teletypes used 5 data bits per character or 7 or 8... Even computers had different size words or bytes. Some models of mag tape drives stored data in 6 bit bytes etc. Many services, such as VoIP also use bits/sec.I'm not a fan of how ISPs and even speed test reports in bits and not bytes