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Are you sure it ain't a DCX700? Cogeco hasn't launched a DCX3300 yet...

What is the first half of the serial number?

If it's a DCX3300 where did you get it and how did you activate it? I was going to try and get one but was told it wasn't out yet and not supported by Cogeco :S
 

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I would suspect he got it off someone from the US second-hand and is trying to make it work. He'll have little luck.
 
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