I was watching one of my recorded contents one day and all of a sudden, it froze so I rebooted the box. I then preceded to finish but now, whenever I go to delete it, an error pops up telling me that it is being played on another box and cannot be deleted.
The PVR may take a while to sort things out after the reboot. You can try deleting it again and check all your other STBs to be sure they are not playing the recording.
If you have confirmed that no other STB is playing the recording, you will have to call Telus to fix it. Don't let them do a "Disaster Recovery" as that will reformat your hard drive and you will lose all your recordings (unless you're OK with that).
I recently switched to Optik TV and we have had some glitches. Telus has been good about cleaning up the lines, replacing the modem, whatever it takes to get us running smoothly. I noticed that after rebooting the modem, I sometimes need to reboot the set top box(es) as well to restore full recording functionality.
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