[InMontreal]

Check at Zellers

Otherwise, they're sold for 40$ at any Videotron kiosque/boutique and SuperClub.
http://www.videotron.com/service/tv/illico-digital/equipment/remote-control

By the way, if you brought your terminal less than a year ago or if you took an extended warranty, you may try to change it for free.

 

[InMontreal]

I checked at my nearby Zellers this afternoon, they sell the PVR Remote for 25$ in a Videotron yellow package.

By the way, the remote for a standard terminal also works on a PVR, but you must get up and press the LIST button directly on the machine, and you lack the PIP feature. May sound useless information, but useful when you have 2 terminals and only one working remote in the house.

If you prefer shopping online, a PVR remote from Rogers Ontario is also compatible as they're from the same provider.