[wabamun]

This morning in Oakville I have lost access to the western HD channels. ABC, CBS, NBC and Fox. 717-720.
I have been getting these for years. Is it just me or has Cogeco changed their package again?
Thanks.

 

[DavidT]

Happens occasionally, one of our receivers lost 'em a few days ago (this happens with all channels, not just HD west).

Call in to Cogeco and they'll sort it out. You might need the S/N of the affected receiver on hand.

 

[wabamun]

Yes, it's my Motorola box.
Time for a Pace?
Thanks.

 

[DavidT]

The problem isn't with the receiver itself. The receiver simply loses its authorization for certain channels on Cogeco's end.

Not sure what causes it.

(But the Pace is nice)

 

[Marcer]

It actually is the receiver that has lost the autho/encruption key, those are stored locally, if the DCTs had to request every channel autho every time a user changed channels we would have some serious bandwidth being chewed up.

 

[DavidT]

Learn something new every day!

But still, it's not really an "issue" with the receiver (ie. you don't need to replace it). I've had this happen at least a few times on all of our receivers.