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Discussion Starter #1
Hey everyone,

Great news! BellAliant just announced that they are rolling FibreOP out here in Gander, NL starting in a few weeks, and I am at the top of the list for hookups.

My conundrum is, back in March, I was told by BellAliant that they had no expansion plans for here(not surprised though, the CSR I spoke with today hadn't even heard about the new expansion yet), so I signed up with BellTV 2 year term.

Has anybody here tried, or successfully gotten out of a BellTV contract to switch to FibreOP? I have heard of this being done to switch from BellTV to FibeTV, however, I assume they are able to do this because they are both Bell products, managed by the same people. I could see them arguing that even though it's the same type of switch, and still the Bell name there, BellAliant is operated as a separate business unit.

Thanks!

- M
 

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You can break the contract but that will incur a cost, of course. It may negate the savings you would gather in the short term.
 

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Discussion Starter #3
That's an option I'll take if needed, I'd just prefer not to, if there is a way that they will allow me to just switch. Overall monthly savings, combined with the promo rate offered would still save in the long run, even if I break contract, I'd just prefer to maximize my savings.

- M
 

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Tell them you are moving to a new address and will be renting and the landlord will not allow Satellite dishes on their dwelling.
 

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I recall that Bell requires proof before they let you out of the contract - lease and letter from the landlord.
 

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You could always try the honest approach. Phone and tell them you're interested in switching. If they're rolling out new fibre in your area, they might waive the cancellation fees in order to increase their foothold in your market. Might...
 

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You might want to try the reverse approach - call Aliant sales and tell them you'd like to subscribe but you have an ongoing Bell Satellite contract and ask if they can do something about it. They're not actually the same company but they do have a relationship, so Aliant might be better positioned to get that contract terminated without a fee if the customer is staying within the Bell family, so to speak.
 

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I have heard of aliant crediting your new account with the cost of your cancelation from another subscriber so i would try to call aliant first and see what they are willing to do for you
 

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Discussion Starter #10
Thanks for all the great ideas, Aliant has said that I need to speak to Bell about my contract with them. I would hope they have some business agreement buried somewhere, sadly, in true Bell style, none of their CSRs know about it, and will argue to no ends that it doesn't exist. It would make sense, as they don't penalize customers for switching from Sat to Fibe in Ontario, furthermore, Aliant is investing in expanding the FibreOP network in Ontario.
 

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Even if such an agreement were to exist it would effectively be Bell Aliant paying the termination fee on your behalf and absorbing that cost in return for potentially making it up long term. Both companies are separate, down to the finances. You leaving Bell prematurely (even by going to Bell Aliant) is a revenue loss to them.
 

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Thanks for all the great ideas, Aliant has said that I need to speak to Bell about my contract with them. I would hope they have some business agreement buried somewhere, sadly, in true Bell style, none of their CSRs know about it, and will argue to no ends that it doesn't exist. It would make sense, as they don't penalize customers for switching from Sat to Fibe in Ontario, furthermore, Aliant is investing in expanding the FibreOP network in Ontario.
Yeah, this is where the issues are. Fibe is still "Bell". FibreOp is "Bell Aliant", which is not the same company.

It's screwy, but there it is. You may just have to go through the rest of the contract on the TV side, but it probably won't stop you from getting FibreOp Internet.
 

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Both companies are separate, down to the finances.
Fibe is still "Bell". FibreOp is "Bell Aliant", which is not the same company.
And hopefully it stays that way. Everything Bell Canada touches turns to crap.
Aliant is the precious little snowflake in the cesspool that is the Canadian telecom industry.
 

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I was on a 12 month Bell Aliant TV bundle contract when I switched to FibreOp. I called them as soon as they announced it in my area and asked what would happen if I wanted to switch. They told me they would release me with no penalty when it became available, which I'm happy to report they honoured.
 

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but in that case you are just switching from one bellaliant product to another, where as going from belltv(satellite) to fibreop is switching between companies
 

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Oops, sorry read that wrong. I thought he meant that he is in the same boat I was.

I still think it's a bit of a cop out to say that they are two different companies. In the end, aren't they both owned by the same parent corporation? Any artificial separations between them are likely purely for tax saving measures.

It's kind of like me owning two Tim Horton's franchises in one city, running out of cream in one location, and the manager of the other saying, sorry can't give you any cream, that's a loss for us. Both bundles are listed right next to each other on the Bell Aliant website. They should let him do what I did as far as I'm concerned.
 

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Aliant is a separate, publicly owned company. Bell is a major shareholder, but both companies overall are owned by different people.
 

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I got out of my satellite contract when they removed 1 radio channel. That was a change of service and so I called and cancelled without penalty. You have 30 days from the change to cancel so keep your eyes peeled.
 

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BellTV tried to give me a hard time in getting out my contract.
They said I had 6+ months left on my current 2 year contract.
I said really? I don't recall committing to a 2 year contract. They said I did commit. I said ok.. prove it? They said, we'll have to pull out a audio recording to prove I renewed my contract over the phone. I said fine, please do so.
After 4 days they were NEVER able to pull any proof I renewed my contract, therefore my current contract became NULL and VOID! :cool:
 
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