Glad I Made The Switch
After 20 years with Rogers, I've had it with them. I'm so glad to see a reasonable alternative to both Rogers and Bell. When I called Rogers to cancel my internet service, a person at Customer Retention offered to lower my monthly bill by 20% for the Extreme service and to waive the $7/month modem rental fee for 12 months. Gee, thanks but no thanks. Even with the discount, Rogers would charge me more for less service (100GB cap vs 300GB cap), mess me up through traffic shaping, and keep gouging me for modem rental beyond the first year. Over the past 5 years, the $250+ that I paid for renting my crummy Docsis 2 modem could have been bought many times over. And now they want it back since it was "rented." Adios, Rogers, and good riddance. Hello, Teksavvy!
After 20 years with Rogers, I've had it with them. I'm so glad to see a reasonable alternative to both Rogers and Bell. When I called Rogers to cancel my internet service, a person at Customer Retention offered to lower my monthly bill by 20% for the Extreme service and to waive the $7/month modem rental fee for 12 months. Gee, thanks but no thanks. Even with the discount, Rogers would charge me more for less service (100GB cap vs 300GB cap), mess me up through traffic shaping, and keep gouging me for modem rental beyond the first year. Over the past 5 years, the $250+ that I paid for renting my crummy Docsis 2 modem could have been bought many times over. And now they want it back since it was "rented." Adios, Rogers, and good riddance. Hello, Teksavvy!