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Can you try a different Video & Audio Output on the Receiver?

Could be the Video/Audio on the connection you are using that is defective. Doubtful but worth a try.
 

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False alarm. I contacted Shaw support and after I unplugged it and let it reboot everything is normal again.

I feel really dumb about that because I knew to do the same thing with my router the day before but it didn't think of rebooting the satellite box. I'll know next time, though...
 

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LTSS Program Expiration

Hello,
I received notice recently that my receiver will be obsoleted this month, so they sent me a replacement.
With the notice was a confirmation that LTSS will end on August 31, 2019.
They did offer a $10/month LTSS Plus package of 60 channels.

Any other LTSS clients receive this? Anyone know what channels are offered?
 

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It's probably very similar to the Limited TV package listed here that has close to 60 channels. The lineup may vary slightly with location.
 

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I got the new receiver (& a couple more channels with it) but I didn't bite on the LTSS Plus. I figure I'll gamble that they'll offer something even better closer to the end.

That said, since we got a Chromecast we watch less & less broadcast TV and more & more Netflix, YouTube and stuff from other websites. And as a bonus, the shows on TV station sites that have adds have a lot more civilized level of advertising.

Plus our "local" media consists of 2 stations that we live about halfway between; The existing LTSS only has one of them but the other hasn't announced any plans to stop OTA that I can find so we watch them on antenna. Not that either of them seems to know we exist anyway...

All of which adds up to: If I gamble wrong and the $10 deal is the best they will ever offer and we miss out on it we're not exactly going to cry over it.
 

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LTSS Program?
Can someone give me the info On this this is all new to me and I live in the boonies 115 kilometers from Ottawa and 100 kilometers from Montreal if it where not for my top of the line installation I would not get any OTA channels.
does that mean that I can have a free box and get free local station with a dish and box?
sounds interesting do you get local USA station with this? I would not mind paying 10$ and getting 60 station with USA station.

I so miss ABC 22
 

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@SCBob, The $10 deal is probably the best you will get. Shaw has no obligation to extend LTSS beyond 2019. Everyone else has to pay $25/mo plus the cost of the receiver for a basic package that is equivalent to LTSS Plus.

@FrankTurbo, LTSS is explained at the start of this thread. It's no longer availableto new customers and is ending in 2019.
 

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Don't forget that its only $10/month for the first couple of years, then it goes up.

Like I said, its a gamble. Besides if they don't offer something better closer to the end we can have TV added to our existing phone & internet package for not a lot more.
 

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There's still hope, gang. If you would like Shaw Direct’s LTSS to continue beyond August you have until May 13, 2019 to tell the CRTC. To comment on Shaw Direct’s LTSS, click on and comment at the following link under Shaw Direct’s original name “Star Choice Television Network Incorporated”. Note that the LTSS is part of the Star Choice DTH (now called Shaw Direct) renewal with the CRTC and not the Shaw Satellite Services Inc. item: https://services.crtc.gc.ca/pub/instances-proceedings/Default-Defaut.aspx?lang=eng&YA=2019&S=O&PA=b&PT=nc&PST=a#2019-107 .
 

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More on LTSS in the article below:

https://ca.yahoo.com/finance/news/small-city-rural-canadians-could-145130781.html

Shaw Communications has asked the CRTC for permission to cut off free television to tens of thousands of Canadians in small cities and rural areas by ending a program to replace signals lost when broadcasters stopped transmitting via analog eight years ago.

In filing for that licence renewal, Shaw indicated it provided equipment and satellite service to more than 31,000 households, and while it refused to confirm for the CBC how many Canadians are currently receiving signals, it said it voluntarily kept the program going for two years longer than the CRTC originally requested.
 

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LTSS Knowledge Network

Is there anyone here with Shaw Direct LTSS channels?

I use to be able to get Knowledge Network channel 354 by entering it on the remote it was in SD. But now it says it's only available in HD so I no longer get it.

Anyone else have the same problem? Is there a way I can still get that channel ?
I do have a Motorolla HDDSR 605 from Shaw Direct.

Mary-Jane
 

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I'm assuming you don't live in BC. My understanding with the LTSS is that people got a few bonus channels because these were "unscrambled" including knowledge SD and CTV2 Alberta SD. These weren't intended to be part of the LTSS, just bonus channels. One could receive these channels with an unsubscribed receiver as well. Knowledge HD was never in the clear, so unless you live in BC, you won't receive that as part of LTSS. I'm glad you got to enjoy it while it lasted, though.
 

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FWIW, Knowledge was on 009 here until about a week ago but it disappeared during one of the many shuffles of the channel lineup that have been happening lately.

I discovered early on that there were a number of channels that worked that didn't appear in the channel list if I selected Subscribed Channels so I have always had the guide show All Channels and edited out the ones that weren't there (+ the "junk" ones that we weren't interested in). The list was pretty stable, with channels we don't get appearing in the list perhaps once per year. Until recently. Lately it seems that they are adding channels that we don't get to the list every week or so and most of them (like the NHL channels that appeared yesterday) are stuff we wouldn't watch if they did work.
They did, however, add HD versions (that do work) of some of the channels we have always had a few weeks ago.

At this point I'm just waiting to see what happens in a couple of days. But as I said a couple of months ago we won't cry over it if it stops working...
 

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Correct I don't live in BC I'm in Western Quebec. I still get CTV Two Alberta in SD till it changes to HD I'm assuming.

I did enjoy watching Knowledge too bad it's no longer available in SD. I did try channel 009 and will keep trying.

I'm glad we installed an HD antenna so at least we will get our local channels when LTSS is over. Plus now we get to see our local news Ottawa instead of Montreal.

Thanks for the replies

Mary-Jane
 

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Is Shaw’s Local Television Satellite Solution (LTSS) program being discontinued?

"The LTSS program was created by Shaw Direct as part of benefits package when it acquired CanWest Global back in 2010. The free program offers Canadians a satellite-delivered TV service in areas where local broadcasters have not converted to digital.

The program is currently scheduled to end on August 31, 2019. Even though Shaw Direct’s broadcasting licence was recently renewed until November 30, 2019, it had no impact on the LTSS program ending at the end of August.

It’s a business decision for Shaw Direct to decide to continue to offer the program to subscribers, including its terms and the CRTC is not involved in such a decision.

If you’re currently subscribed to the LTSS program, you should contact Shaw Direct directly for any additional information or to voice your concerns. You should also contact them for any questions related to the equipment used to receive the service."

https://crtc.gc.ca/eng/contact/television/q11.htm

From Shaw Direct's reply to interventions:

"Shaw Direct launched LTSS Plus in April 2018. The LTSS Plus package, which is exclusively offered to LTSS participants, is available for $10.00/month for the first two years, and 25.00/month thereafter with free equipment rentals, and includes Shaw Direct’s basic service package as well as the US 4 +1 stations, and complimentary access to Shaw On Demand (Shaw’s video-on-demand service), and FreeRange TV (Shaw’s TV Everywhere app)."
 

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One of the things that has always bothered us about the LTSS program is that you are only allowed one receiver so if you have more than one set they must all be connected to that receiver's output and all watch the same thing (which kind of makes having more than one set pointless) or you have to find an alternate source for them (in our case the sets in bedrooms &c are all still on the antenna so they get 2 channels).

There was no mention of any change to that in the information about LTSS Plus and there is no way I would pay for service to only one set, no matter how good a deal it was (& LTSS Plus is not a good deal in my opinion with so few of the many channels offered that we would actually watch).

Our receiver is still working today and I expect it will be tomorrow. If it doesn't work on Sunday I won't miss it much.
 
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