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Discussion Starter · #1 ·
I have Extreme Plus for about a week now. Is it a "normal" Rogers internet experience for the connection to drop? It's happened, where I've been at the computer to notice it, at least once every few days. I then wait a few minutes and the modem's lights kick back into gear and the connection resumes.
 

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Discussion Starter · #5 ·
It happens probably once every two days (that's how often I notice it; could happen while I'm not at the computer).

Is it faster to reboot the modem or simply wait for the service to return (about 5 minutes)?
 

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Discussion Starter · #7 ·
Yes, the green "online" light is off as is that blue "DS" light. The whole modem is obviously going through some sort of "search for signal" situation. Once it detects a signal again, all is good, usually five or so minutes later.
 
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