[jimbo42]

With the announcement today of FibreOP coming to Halifax and to be rolled out by June is there anyone here on Eastlink in HRM , specifically the City of Halifax itself that may think about switching your services over to Bell Aliant when this happens? Just curious.

 

[SteveD]

May move from Eastlink

I am definitely considering moving from Eastlink to Aliant Fibre.

 

[ignun]

I'll wait and see what the offering and price is and what Eastlink does to counter it.

I'm annoyed with the fact that we're not getting the new HD channels in the city but it all comes down to the devil you know vs the devil you don't and neither option is perfect.

 

[Boodaddy]

I will be giving this a serious look!

 

[dgb]

Will depend on pricing mostly.

 

[jimbo42]

Eastlink subs on this forum sure do not like to post, only 4 replies and almost 300 views? Come on people post, this is why Eastlink drags there feet when it comes to doing anything because you all just sit on your hands and say nothing like good doobies and as long as we don't raise a stink they will continue to do nothing. Eastlink does read this forum you can bet on that. Voice your thoughts, let them know your not happy with the HD offerings in Halifax and if they do not do something well before June to improve things FibreOP will be getting more business when it starts up in June. I know myself if Eastlink doesn't get Halifax's HD offerings equal too the rest of the province that I will be switching all my services to Bell Aliant and getting FibreOP.

 

[Boodaddy]

Jimbo42, I agree. Eastlink cable prices have been going up without improvements in the major city area that spurred their growth. Eastlink must reinvest in metro Halifax.
As an Aliant phone & internet subscriber I will make the switch, to save money, if the service is good.

 

[leaffan1967]

I would comment on this post, but I am 2 hours out of Halifax, and currently have all the HD channels and what not, maybe there needs to be a bit more of a united stand (ie. get more of the people you personally know on here or firing off daily emails and DMs to the twitter feed). I have no answers as to why the HFX system is so far behind, but its probably something higher than your average tech or CSR...

As for the FibreOP package, if Bell/Aliant are anything to deal with like they are with cellphones, i'd be sticking with my Eastlink lol

 

[smallmj]

I agree leaffan, Aliant would have to change their ways in a huge manner for me to ever touch them again. I've spent far too much time on hold with them and talking to clueless tech support people while doing computer housecalls.

They are the Acer of the telecommunications world. Just run away screaming before you get hurt.

Eastlink isn't perfect, but I'd choose them over Aliant without a second thought.

Mark

 

[Boodaddy]

Here we have two Aliant phone lines and the Aliant Max internet. The only time they have set foot in the house (we've been here 13 years) is to install something. Zero problems. Eastlink is the opposite. They have been here for their equipment & outside line problems. Friendly repair techs and all but I see then more than the Aliant techs.

I guess each of our experiences are different. I rather wait on line for a tech than some Eastlink CSR that fried one of our HD boxes on Christmas eve a few years ago. ;-)

Halifax should have better service & programming than it does.

 

[ignun]

HD offering and price will be the driving factor for me. I only have Eastlink 15 right now for internet which is more than fast enough (I use netflix heavily, work from home, stream audio, etc).

I honestly don't care which provider I'm with as I don't like either one so it's really all about price and offering.

 

[jimbo42]

Price is definitely going to be the factor here along with whether or not Eastlink gets it's Halifax system fixed by June so it can start adding HD channels again. I would say 99% of Eastlink subs in Halifax do not realize just how many HD channels are missing from their line up that most of the other areas of NS have and Eastlink is banking on it's subs not knowing so they can continue to drag there feet.

 

[sunfiregt]

How many HD Channels are missing?

 

[ignun]

I don't have the exact count but based on what I'm seeing people post about I'd say we're missing close to a dozen.

That being said my parents live in rural Cape Breton and there they pay the same for digital (no HD) cable as we do in Halifax and the selection reminds me of what we would have had in the 80's just at triple the cost.

 

[jimbo42]

ignun is right, it's around 12 HD channels missing and counting. Anymore HD channels that get added in the meantime will not be added to Halifax's system until they upgrade it.

 

[MattHfx]

I already looked at the pricing, and for me it was just a matter of waiting for the service.

However, with usage based billing for the internet, I am going to wait and see what happens with pricing and caps.....