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Fibe, Questions..

410616 Views 1146 Replies 247 Participants Last post by  elyk
Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first :cool:

Thanks in advanced folks.
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how does this work, i dont have it working? i have not read about the availability of this feature on
Call Display

Is not available on Fibe TV (at least not yet). Haven't heard it was coming either.
Sorry about that. I thought Bell had this feature - especially since the poster asked specifically about how it worked. When Bell does integrate the feature with their infrastructure, caller id will display on both.
Recording 4 HD channels at once

During baseball season, I am currently recording up to 4 HD channels on my current setup. I understand that with Fibe TV you can only record 2 HD channels at one time. IF I record 2 HD channels and 2 SD channels at one time how good is the 2 SD channel quality?
Is Internet no longer "included" with Fibe?

I thought Fibe included Internet access... I'm in Toronto, saw a Fibe AD at a movie yesterday.

Just looked at Bell Fibe Site. It says:

"Great TV. Great Internet.

Fibe TV is delivered over Canada's most advanced network along with Bell Internet. When you sign up for Fibe TV, you'll also be asked to sign up for a separate Fibe Internet package. So, on top of the best TV, you'll also get faster Internet."​

So - you have to pay for BOTH (Fibe TV and Fibe Internet) now????:confused:
@lenbargent, Fibe internet was never included in the price of FIbe TV. You have to pay for both. You can choose Fibe 6, Fibe 12 or Fibe 16+ internet.

The old BES (before Fibe) had a bundled price for TV and internet together.
Thanks for the clarification Dr. Dave

Oh, that's too bad. I guess Bell has chosen to use Fibe TV as a way to limit competition for Internet services.

The last time I read about Fibe TV trials (many months ago) I understood they brought in a second ADSL line which had no bandwidth limitations. (Was this what you call BES?)

So now they force you to bundle the Internet service AND watching TV counts against your bandwidth usage - correct?

Doesn't this put Cable in a more competitive position - where at least TV does not contribute to your usage?
@lenbargent, Fibe TV replaced the Bell Entertainment Service (BES) trial about a year ago. They both used a single 25 Mbps VDSL line.

The TV streams do not count as internet usage because they come directly from the Bell head-end and don't go over the internet (although the TV and internet traffic both go through the same modem in your home).

I'm currently with Videotron in Cote St-Luc (Montreal area). I've been with them for maybe 5 years now after a horrible (!!!) 1 year stretch with Bell DSL (my TV service has always been from Videotron). The experience was so bad that I swore to never come back to Bell for anything.

However, now that Fibe is available in my area, it got me thinking... I could save roughly $30 per month by going with phone/Internet/TV bundle, at least according to a Bell rep that showed up at my door earlier today.

My question is: has anyone switched from Videotron to Bell Fibe recently? If so, what are your thoughts?

Videotron's channel lineup is rather poor for English speakers, but their Internet packages are outstanding (even if a little pricey). I'd like to get a better selection of English HD content that Bell provides, but I'm afraid I'm going to have another poor go as far as their Internet service goes. I can't have that, I reply on the Internet for work daily.

I'm currently paying around $120 (tax in) for 15Mbit/90GB Internet and Basic+15channels a-la-carte TV. No home phone line.

Anyhow, do you think I should switch to Bell? There is always the option of calling Videotron's retentions department to save a few bucks, but I'm curious about Fibe service and what it has to offer.

Thank you.
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@P1x44r - I'd say give it a shot. I find it's a lot better than the old DSL. It's a fair bit quicker and more responsive.

Bell's channel lineup is pretty decent even for the packages in Montreal. Take a look at Bell's website for channels, etc that you would want. The pricing is a bit strange, but look for the 'Complete Programming Guide (PDF)' - it details the different options you can get.

As for internet speed, and what not - it's great. Typically if you get Fibe16 with Fibe TV, they'll put you on a Fibe16+. This means that when you're not watching TV, you'll get anywhere between 16 and 25Mb down. When you're watching TV, you'll get about 16Mb. You get 90Gb bandwidth cap, and can also upgrade from the 1Mb upload to 7Mb upload which is I think about $10.

So depending on what TV package you get - you're looking at maybe $50 - $70 and $58 for Fibe16.

The best thing about FibeTV is the awesome picture, especially HD content :)

i was in the exact same predicament as you; was with videotron for tv n internet; now with bell fibe and very happy;

despite internet being slow(er)' i used to have 50Mbps; i have much more choice with tv and all the channels i could ask for; including the on demand option; and the PVR benefits;

really happy with the service; although the internet is a bit more expensive;

may i ask what rates they offered you please.?
Wait wait... Fibe TV is available in CSL but not NDG? I call shenanigans. I wants my Fibe TV. Fibe 25 is available in the area but, at least according to who I've spoken to, Fibe TV has no date.

(Disclaimer: Videotron is great and I love the service but the English HD channel lineup is garbage, which is the sole reason why I am looking to switch to Fibe TV.)
Thanks for your answers guys!

The Bell Account Manager at my door quoted me the following prices for 12 months:

Fibe 12 - $27
Fibe TV (Basic+15 channels) - $25
Basic phone - $10
Free HD PVR for 36 months

Seems suspiciously inexpensive to me, and, knowing Bell, I will double check for hidden costs twice should I decide to switch.

As far as availability goes, Fibe TV is available in parts of NDG. At least around Cavendish & Sherbrooke where someone I know lives. In CSL we've been bombarded with Fibe flyers recently, it seems that Bell really wants to grab some market here. My entire (unless some people already switched) high-rise is with Videotron currently.
I'm in NDG (Harvard/Monkland) and it has been available for more than a month now. I'm very satisfied so far.
I'm on Draper and Monkland and after 3 botched installation attempts, one of the tech finally found out that Fibe25 is not available on my block because of old equipment.
Does FibeTV have The Weather Network HD?

Hi all,

I heard that the Weather Network HD is available on Rogers (in HD) but I don't see it anywhere on FibeTV - am I blind? or has it not come over to Bell yet?
If I get Much Music (SD) - should I automatically get MM HD?

Hi all,

It used to be that if you get the SD channel, then you automatically get the HD version of that - is this still true? I got Much Music HD a few weeks ago, now it says I am not subscribed to this channel - but I still have a package that gives me Much Music in SD.
Try rebooting your FibeTV PVR. I read that worked for a few other people in another post.
Should I Switch

I am thinking fo going to FibeTV. Currently I have Rogers TV, Internet, Phone and Wireless. I would leave the Wireless with Rogers for now. My contract period is ending in Nov so I need to decide. Currently I am waiting (forever) for a line burial and I'm getting upset with them. It looks to me like the cost is about the same for what I have so is it worth the aggravation of set up and needing a new e-mail address etc?

Don, first, get off of Rogers email today. You should never have an ISP email as your primary email address. Get a Gmail account or get your own domain.

Regarding switching. If the prices is the same and you can't come up with any compelling reason for switching then don't. It's not worth the aggravation.

If Bell offers significant savings and / or a step up in service at the same price then by all means consider it.

Also think, If you want to save money, consider internet service from a TPIA like Teksavvy or the Triple Bundle from Primus and cut Rogers out of some of your business.
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