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Fibe, Questions..

410616 Views 1146 Replies 247 Participants Last post by  elyk
Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first :cool:

Thanks in advanced folks.
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Those that have Fibe TV(Ontario), does anyone remember the last time they updated the software to add more features to the box? I know MTS has some features that Bell Fibe TV(Ontario) doesn't have, but don't recall what they are? I'm not sure of Quebec Fibe V or Fibe TV in the Maritimes if they have any features on the box that Fibe TV TV(Ontario)doesn't have?
Menu>Settings>General>System Info. Bell MTS current Mediaroom version 3.2.34263.130 on VIP2262 and .30 on VIP2202.

I suspect the other Bell divisions are on the same version. Mediaroom allows TV providers or third-party developers to write apps that run on the STB to provide additional features. I think those are the differences you remember. For example, Bell MTS has an app that allows you to watch 6 channels at once (My Picks and Ultimate Picks). I don't think Bell has that feature in the other provinces.
I'm in Ottawa, I don't now of any updates for FibeTV Ontario but would like the ability to switch the guide order from ascending to descending like ExpressVu has.
Bell Fibe TV and ExpressVu were developed by different companies, so you probably won't see that feature. You can create a guide with your own favourites and put them in any order you want.
Not good with computers, but can you access this with a laptop, iPad, Tablet or cell phone? So you can watch TV(not on device but actual TV IE 60" LG? and control the channels changing the channels like a remote controler from your device?
I assume the TV isn't connected to a Fibe TV box. In that case, your TV will need some way to receive the signal from the other device. Some TVs have Chromecast built in. Apple Airplay 2 may also work. Here are Bell's instructions for using Cromecast:

Most laptops have an HDMI port, so you can physically connect an HDMI cable from the laptop to the TV. That may be a bit cumbersome, though.

Otherwise you would have to connect one of the supported devices such as Apple TV, Google TV, Chromecast, etc.
There is no auto-tune feature. The simplest solution is to schedule a recording. You can even watch it on a slight delay while in progress and skip the commercials.
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You can confirm this based on your PVR and line speed - press Menu, Settings, General, System Information, System Resources. The first line should say how many streams are supported. eg. 0 SD/4 HD (Ingress)

According to this post from 2018, you can record up to 6 HD programs if you have the 4K PVR and Fibre to the Home. You are probably limited to 4 recordings if you only have Fibre to the Node available at your address.

I found this info on Bell Fibe TV Support: How many TVs can I connect to my Bell Fibe TV service?

How many TVs can I connect to my Bell Fibe TV service?
You can connect up to ten TVs to your Fibe TV service.
  • Your main TV is connected to the Whole Home PVR (HD or 4K)
  • Each additional television is connected to its own HD receiver (up to nine)
  • A maximum of five secondary receivers can be wireless
All the receivers in your home are interconnected through the Fibe modem. This lets you set and play recordings from any TV in any room because the HD receivers can have access to the contents and features of the Whole Home PVR.

How many programs can I record at once?
The type of receiver and the resolution (SD, HD, 4K) determines how many programs you can watch and record at the same time.
  • 4K Whole Home PVR: up to 3 in 4K + 1 in HD
  • HD Whole Home PVR: up to 4 in HD
  • HD Whole Home PVR (older models): up to 3 in HD + 1 in SD
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Apologies if this has been covered, search did not bring it up. If I have some items PVR'd, and I am in the US, will I be able to watch them if I have a VPN?
The answer is Yes, you can watch recorded shows anywhere in the world with some qualifications. You don't need a VPN. Keep in mind that the app actually streams the program from Bell's servers, not from your PVR. Bell must have the consent of the content owner to record the show on their server in the first place and only retains those recordings for 60 days. You can watch PVR recordings on TV devices using any Internet connection. (eg. Apple TV, Chromecast, etc.)

More details in this thread: Bell Fibe TV app
Fibe TV app | Fibe TV | Bell Canada .
Download & GO
Download your TV recordings, plus select movies and series from on-demand channels like Crave, Super Channel, Super Écran and Hollywood Suite, on your mobile device and watch them later, anywhere you are, even without a Wi-Fi connection.

Here is a post on this forum that explains the process: Bell Fibe TV app . Keep in mind you can't download recordings older than 60 days.

Sometimes channels that are free preview also have the on-demand content available to watch on your TV or download on your mobile device. For example, the Hollywood Suite channels are on free preview until Jan. 5, 2022 and you can download the content to watch later.
Question about recording of programs midstream. I came from Cogeco where if you had been watching a program and decided you need to record it, when you hit "record" it would record starting at the beginning if you had had it on from the beginning.
I have a VIP 2262 PVR running Bell FIbe TV with Bell MTS. I use that feature all the time and it works correctly. When you switch to a new channel the data stream is buffered to the hard drive for a maximum of 90 minutes for HD content. You can rewind and fast forward through the programs that have been buffered on the hard drive. If you press the record button, the current program will be recorded, including all the previous data on the hard drive.

If you rewind past your hard drive buffer and trigger RESTART, you are no longer watching the program from your hard drive. You are now watching the program that is being simultaneously recorded by Bell (with the permission of the copyright holder) and streamed from Bell's server to your STB. Since you are no longer watching the live channel, the hard drive buffer is released and you start fresh when you exit to live TV.

If you don't want to trigger RESTART, it's important that you stop pressing the rewind or replay button when the restart message comes up. Sometimes I tune to a news program and catch the middle of a story. If I want to watch the story from the beginning, I often press record first to start recording at that point, then I rewind and trigger RESTART to watch the story from the beginning. When I press exit to return to live TV, I can then rewind to the point I started recording and fast forward through any commercials.
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Questions: where are the recorded shows located (locally and/or in the cloud)? And if I do switch my physical box, do I lose any? all? of my recordings?
As you guessed, the recordings are in two places. If you watch on an STB, you are watching the recording you made on your PVR. The Canadian Copyright Act gives individuals permission to make a recording for their own personal use and there's no limit on how long you can keep those recordings, as long as your PVR doesn't fail.

That doesn't apply to companies like Bell. Bell has to negotiate with the content owners for permission to record the programs on their servers. If you watch through the app, you are streaming the recording from Bell's servers, which they keep for 60 days. The restart feature also uses Bell's recording.

If you replace your PVR, you would lose all your recordings. Bell keeps a list of the recordings on your PVR and uses that to give you permission to stream their copy of the program. When you replace the PVR, the lists would be synchronized and you wouldn't be able to watch your old programs. Your new PVR would tell Bell you have no recordings.

There are several possible reasons for your blank recordings.
1. Failing hard drive.
2. Poor internet connection. (not likely the problem if you're able to record another program at the same time.)
3. You are no longer subscribed to the channel. I've seen his happen occasionally because the PVR checks with Bell's servers to see if you have permission to play that recording.

Watching the program while it's recording won't cause it to be blank. I do it all the time.

One additional point. If you plan to replace your PVR, you may be able to watch some previous programs through the On-Demand feature. Those recordings are provided by the channel owner and the length of time they are available depends on the series. Some series are available for the full season and some for only 3 or 4 episodes. You can verify how long an episode will be available by choosing the program from the On-Demand menu, going up to the Summary and then right to Details. So you can plan to watch the programs that will only be available on you PVR and watch the remainder On-Demand after you've replaced your PVR.
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Do you know if the hard disk has some sort of automatic defrag or moving of content on it? If so, my solution wouldn't work, but if not, it should prevent future programs from being written to the bad spot.
That should work. All Mediaroom PVR's prior to the 4K box use Windows CE as the base OS, but Mediaroom handles its own file allocation for recordings by using large blocks, which should eliminate any need for defragging. I don't have any info on the 4K PVR which uses Linux.
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Can I buy a PVR and connect it or will the Bell software not allow a second PVR? I did ask them a year or so ago and they said "no" to a second PVR but I wasn't sure if that was "no to them supplying one" or "not at all."
The answer is NO, you can't buy a third-party PVR. Every PVR or Set-Top Box has to be authorized by the provider in order to access the head-end, so they will only authorize devices that are in their database of serial numbers.

On the plus side, I just checked Fibe TV equipment on and I see they are now offering new 4K boxes with voice remote to access Cloud PVR. They should have the same speed as the 4K PVR, so you may now be able to get a better replacement. I assume that means Fibe TV customers can now have 4K service to more than one TV.
I wonder if it is networked with the original PVR. That is, can I record on the original one and watch it on the new DVR through a different TV - and vice-versa? I'm going to call them to find out.
It should allow you to do that, but I'm not sure if their "Cloud PVR" is just another name for access via the Bell Fibe TV app which has some limitations. There is another thread Fibe TV App For Satellite TV which is basically the same and has more recent posts.

If you call them, you might want to confirm how long recordings are available in the Cloud PVR.
Hi Dr. Dave. Thanks for the note. I checked and sure enough, Bell is now offering a replacement to their VIP 2502 piece of junk. It's a DVR for the same price per month. I wonder if it is networked with the original PVR. That is, can I record on the original one and watch it on the new DVR through a different TV - and vice-versa? I'm going to call them to find out.
I found some info and started a new thread - "New Fibe TV" with Cloud PVR and Voice Remote

It's a full-fledged Cloud PVR - Store up to 320 hours of content, record up to 10 shows at once, and keep them for 365 days. I'm not sure if you can combine the two, or if you have to switch over completely. If you find any more info, you can post in the new thread.
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