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Fibe, Questions..

410758 Views 1146 Replies 247 Participants Last post by  elyk
Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first :cool:

Thanks in advanced folks.
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Just to be clear, Bell Fibe TV is not wireless, but all the new set top boxes are.
1) how will Fibre cable be installed (it can reach my house), and come into my basement (where currently I have one cable). I want the pvr here and also the modem as all my entertainment equipment is set up here.
2) My second tv is on the 2nd floor. Do I need another HD PVR? and how does the fibe signal get to this TV or HD PVR without running a any cable or wire?
1)The fiber will enter your basement at the demarcation point. It will then plug into the Bell modem that will be installed at that location. Older systems ran an ethernet cable to the PVR somewhere in your home near a TV, but today, the PVR is wireless, and as such, doesn't require a cable to connect it. The other TV's in your home each get a small receiver that is (an always has been) wireless.

2)No, you only need one PVR in your home. All the small receivers that connect to TV's through your home access that one PVR.

The other TV's in your home each get a small receiver that is (an always has been) wireless
Hey elyk,

Just so you know, not quite true, the other receivers have NOT always been wireless. (not that it matters anymore) I've had Fibe from the beginning, and my smaller "satellite" set top boxes are indeed hard wired as is my main box/PVR. (we used some existing coax cable runs). Wired PVR from modem and to main TV, plus wired satellite boxes to all other TV's was the only option then.

I also understand that the the new PVR's CAN be hard wired to the modem OR wireless, but yes, all other set top boxes are now wireless only.
Just so you know, not quite true, the other receivers have NOT always been wireless.

Yeah, my PVR is still wired, I don't have the newer wireless one, but my second TV has the wireless receiver.

The new wireless PVR must make it incredibly easier for the installers. No cables to run. Just come in the house, plug stuff in, and leave. Heck, they could just send the equipment to the home owner to self install.

Thanks for all the replies. My second tv is really old (2003 sony plasma) and does not have hdmi input, only dvi and the 3 rgb cables. Would it be a problem with the wireless receiver?
Thanks for all the replies. My second tv is really old (2003 sony plasma) and does not have hdmi input, only dvi and the 3 rgb cables. Would it be a problem with the wireless receiver?
No problem. The wireless receiver still has component video and composite video/audio outputs on it in addition to the HDMI.

Thanks for all your help. Its now decision time, and Rogers made it very hard for me to leave. My wife like Rogers home phone feature (email notification from message center), so I gave in and negotiated a good deal. There is no contract, so I may leave anytime.
4K Pvr if 1 Gigabit Internet how many channels can I record at 1 time?

Seems like an easy enough question. I just want to know, How many HD streams/channels/shows can I record at one time. Not SD or 4K, just HD.

Called Bell 3 times. Never get a straight answer. They hum and haw and try to evade the question. Visited a Bell store and employee on staff had No Clue. (?) Downloaded the PDF file of the PVR, no mention. Visited the Arris site, no information about maximum number of channels records. Bell support site does not display information.

Answers I got as of now

From Bell store employee: None of our machines can record more than 4 Channels at one time. I asked to borrow the remote for Arris VIP5662w 4K PVR and showed her the settings that said 6 Recordings at one time. She said Box was wrong. (?)

Called Bell, one rep said 10 records, one said 15 or more, one said he did not know.

Does anyone here have a definitive answer? I would truly appreciate it.

Planing a move to Trois-Rivières where Gigabit internet from Bell and Cogeco are available. Cogeco clearly states SIX (6) recording of HD streams at one time using a Modified Tivo box.

What can Bell 4K PVR do?
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I believe it's record three while watching one - 4 streams in all. At least that's what my last Bell pitchman finally settled on.

He was quite proud of that performance until I pointed out that my crappy Rogers box will do 8 - and I have two of them for total of 16.
I think no one seems to know because it varies based on your line capabilities. It used to be hard capped at 3HD and 1 SD and I think business Fibe customers get 10 streams. I can tell you that I have 100/10 FTTN with a 4K PVR and can record or watch 6 streams at once. Since you will have gigabit you may be able to do more.
kibosh, yes, this is very frustrating as no one from Bell will provide a direct answer, and when they "Claim" something and I ask for a written, (email or snail mail), confirmation from them, they all refused.

Latest contact was through Twitter and I told them I would NOT do it in a private DM session as they always want to to. I requested a Public reply. These are the 2 relevant replies I got.

1- You can record 6HD streams with the 4K HDPVR or 4HD steams with our HDPVR, on our FTTH service. ^NW

(I replied about the claims of 10 and 15 and my frustration and got this second post)

2- I'm very sorry to hear about the information you were given. Recording allows up to 6.. while watching TV and not recording, you can watch up to 10 HD streams ( live & assuming you have that many receivers). ^NW

So this seems to imply. Maximum is 6 even if I choose highest speed internet.

The worst part about all this, is what I actually needed was 6 records at once, then they started claiming 10 and 15 and they confused me for no reason. Also, during the research process to see service availability and prices, I swear I saw that MAXIMUM extra receivers was 5 per household, now I can't find that note anymore and when I build a package and ask to add Receivers, the selection box list 0 to 9.

<edit: I just found the reference to the maximum extra receivers. It was in a "Details" pop up box and they prevent us from doing a Copy of the text. I wrote it out and it clearly states: (... Only the PVR needs to be wired to the service. A wireless receiver needs to be connected to each additional TV (up to 5) and to a power outlet. ...) So now even the latest claim of 10 is at least dubious>

Thanks for the replies. I will still drop in to see if other 4KPVR users, with Gigabit Fibre to the Home provide more info.

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Fibe TV question

Can I run my Fibe TV if I change internet provider? Not happy with Fibe Internet it constantly drops signal but love the Fibe tv.
Any help is greatly appreciated.
Thanks in advance.
Can I run my Fibe TV if I change internet provider?
Yes you can but you will lose any discounts that you have and will have to pay rental fee for PVR and receivers.
Could be issues with "sharing" the ADSL. From reading the referenced post, Bell's ADSL/VDSL signal will still be provisioned on copper (or fibre) so other provider may have to be cable-based. Not sure if copper can handle two separate IP providers.
The sharing is only issue if your internet service alone would need a bonded pair. 20Gpbs Fibe TV should be fine on its own copper pair, and internet only on a second pair would probably be fine, if the copper pair could handle the other ISP's offering.
Bell (their subcontractor Aecon) just finished putting in fibre in my neighbourhood (Toronto), in this case to a pole in the back on one of my neighbour's yards. (I suppose this is what FTTN means.) So I now have this as an option, I am on Rogers internet now which has been pretty good. A couple of quite basic questions that I can't seem to find answers to.....

- Does Bell run fibre from the pole to my house?

- What happens at the house? I'm guessing there is a box outside that the fibre is hooked into, and from their into an ethernet cable? I happen to have provisioned a gigabit cable to where my phone and cable lines are at the house.

- Is this just for internet or does it allow for/connect to Fibe TV as well? I'm on satellite atm.

Thanks in advance!
Both Bell and Rogers have "FTTN". This means they run fibre to a box or vault, where they convert to copper for the rest of the distance to the home. New areas will often get fibre to the home. Rogers recently put in a vault near my condo and Bell has an above ground box.
@rw_tv Bell has just finished Fibre to the Home (FTTH) in Toronto. When you order the service they will run fibre from the pole to your house. I believe they now bring the fibre right into your house. If they install a box on the side of your house, it is just a junction box and they run a short piece of fibre from the box through the wall and to the location of your modem/router (Bell Home Hub 3000) which converts the optical signal to standard electrical signals for cat 5/6 Ethernet.

Yes you can have both Gigabit Internet and Fibe TV on the same connection. The TV Set-top boxes are all Wi-Fi now, so you don't have to worry about cabling to your TVs.
Yes you can have both Gigabit Internet and Fibe TV on the same connection.
I would have though that too, however, as an FYI, in our area of Toronto near Yonge and Lawrence, where they just finished adding Fibre, we got a promo in the mail and it mentioned 300 mbps (IIRC), rather than Gibabit. Not sure why...
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