Fibe, Questions..

410941 Views 1146 Replies 247 Participants Last post by elyk, 7 mo ago

Boavista

Discussion Starter · Aug 2, 2010

Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first

Thanks in advanced folks.

721 - 740 of 1147 Posts

thegrommit

· #721 · Oct 6, 2014

Alright, finally managed to cancel with Rogers. Before I call Bell, is there anything I should make sure to ask about? I'll be getting Fibe and internet service (for now at least).

The only thing I'm unsure about is whether I can use a separate DSL modem for internet service due to the layout of my condo. If not, I can use wireless, but would prefer a wired connection.

[edit] scratch that, turns out the offer I had previously was bogus. Looks like I'm stuck with Rogers.

ainyul

· #722 · Oct 9, 2014

Pair Bonding Advice PLS

hello all,

finally getting 50/10 speeds with FIBE TV and had a few questions looking for your expert advice;

1.IF i separate the line would i be able to access higher then 50/10 speeds? (ie 1 line zero rated internet for FIBE TV and the 2nd line explicitly for INTERNET?)

2.my work order also includes phone line; can I get them to rewire/fix the phone line since prior tech left one of the phone jack covers open and we can see the wires inside

3.condo apt superintendant tells me we have FIBRE in the BELL room ground floor, how can i check if this can be used for a FTTH installation and get the maximum FIBE speeds for FTTH?

4. order ref, indicates a HOME HUB 1000; this will limit my connection to single band etc (no dual band, no AC etc,); can I have it modified to a a HH2000?

Any suggestions are more then welcome; thanks in advace!!

LA VIE EST BELLE!

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SilentLeviathan

· #723 · Oct 12, 2014

How well do Bell's wireless receivers and wifi router work? I'm looking at switching to Fibe as it'll save me about $100 a month over Rogers. However, my concern is that I currently need a couple of access points in my house as I have several large wifi "dead zones" that include areas where I have TVs. Of course the rep on the phone says "oh don't worry you'll have no problems" but I'd like to hear some "real world" opinions.

bev fan

· #724 · Oct 12, 2014 (Edited)

My wireless receivers work pretty good and I have three of them all over the house. Wireless router was a disaster so I am using Asus for my wifi needs, but I hear that bell's new router is a lot better.
I am just not sure about $100 a month savings, it may be possible just for a while as a promotion with the three services bundle but once the promotion is over the cost will go up.
Also Bell loves to have their increases twice a year.

ainyul

· #725 · Oct 12, 2014 (Edited)

concrete building; router 2nd floor, with tv and Internet accessible on main floor (directly under the router) as well as WIFI 100% accessible at 70% speeds accessible on 2nd floor but other end of the house...

in short no major problems apart from the occasional hiccup.

SilentLeviathan

· #726 · Oct 13, 2014

bev fan said:
My wireless receivers work pretty good and I have three of them all over the house. Wireless router was a disaster so I am using Asus for my wifi needs, but I hear that bell's new router is a lot better.
I am just not sure about $100 a month savings, it may be possible just for a while as a promotion with the three services bundle but once the promotion is over the cost will go up.
Also Bell loves to have their increases twice a year.

It's a $100 a month saving based on a 24 month "commitment" plus bundling TV, Internet, and home phone. When the commitment ends I'm still saving a bit each month as I'm currently paying separately for my home phone and long distance plan and this package from Bell includes home phone and unlimited North American long distance. Additionally I'm getting 175/175 internet speeds with no bandwidth cap. My current Rogers package is about half that with a monthly cap.

bev fan

· #727 · Oct 13, 2014

Well, at one point my total bill for bell's three services was about $250 including taxes, after switching to bell Fibe it went down by a hundred dollars but once the promotion is over it will go up again then I will have to fight with them again or switch services.
It had taken me a few months and numerous phone calls to get the offer that they promised.
Some of my friends when they called Rogers to cancel, Rogers offers them 50% discount for one year.
I am not trying to discourage you from switching, it is just that they are both the same and if customers do not call retention department once in a while the cost of service will be drastically going up no matter which provider you are with.

upsdriver

· #728 · Oct 13, 2014

I was just going throught the same thing last month and threatened to call rogers if they could not do anything for me, well i was put through to retentions and i was offered great deals, the gentleman even said that before the year is over to just call retentions and they will continue to give me the discounts. I didnt think that would even happen, well i got my bill online yesterday and i could not believe that they already put those discounts through, and they are exactly what the gentleman at retentions said they would be, my internet and TV will be ongoing discounts for as long as i am with bell, my home phone and long distance will be for a year, and i will call back before the year is up and ask them to honour what they said or i will threaten them again.. believe me i have been with bell for over 5 years now and i dont have an issue as far as they honouring what they have claimed to honour, they have always put my discounts through... no complaints here.

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bev fan

· #729 · Oct 13, 2014 (Edited)

Sounds like you do not have any complaints about the complaints to bell for bill being too high.

For me it is the opposite, I hate calling bell and talking to them about paying too much and threatening to cancel, it really irritates me that customer has to keep calling them or otherwise the cost of TV will go sky high.
At one point I had to cancel the service as bell would not budge and my cost for the Internet only was at about $100. They only offered to drop the satellite bill by $10, so I had to cancel.
Few months later I called them back and had gotten the same services and Fibe TV instead of satellite for about a hundred dollars less.
My promotion will be over in a few months and I am not looking forward going through that experience again.

amp3d

· #730 · Oct 26, 2014

FibeTV and bandwidth question

Hey Guys,
Got a quick question for you.

I'm moving into a new apt on November 1st, and just had some questions regarding FibeTV and it's effects on the Fibe Internet.

I searched around some forums, and some people say when watching TV their internet speeds drop by about 4-5mbps. However, I've seen other people here say they have fibetv on a 5mbps/1mbps plan...so how is that even possible if more than one tv is on at a time?

Different threads on here contradict eachother.

Can anyone advise on this?

Id like Fibetv but not if it causes slowdowns with my HTPC and pings while gaming etc.

Thanks!

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Harryhoo

· #731 · Oct 26, 2014

No slow down

I have Fibe TV and Internet and don't experience any slow down when two
tv running and watching and recording 3 HD programs at once and watching a recorded TV show as well.

I frequently have Netflix running on one or more TVs with HD movie with no problems.

nitra

· #732 · Oct 26, 2014

This has not happened in a couple of years.
Only people with legacy plans on FibeTV will see this behaviour. If you order and have installed say 25/10, the 25 will be devoted to Internet.

amp3d

· #733 · Oct 27, 2014

thanks guys!

tlb

· #734 · Oct 28, 2014

I have the 15/10 plan and actually experience 17.5/7.5 consistently. No change when running up to 3 HD channels.

A lot has to do with how far you are from the Fibre Node, as the last leg of the journey comes from the Node to the house through the phone line. If you are at the outer limit (around 1 km, I believe) you may not be able to get the 25 internet plan.

upsdriver

· #735 · Nov 10, 2014

Shomi

I just saw that Rogers has this new streaming service called Shomi and it is supposed to be something almost like netflix, and it is free for rogers customers who are on Hybrid 60 internet, anyone know if Bell Fibe TV will ever introduce Shomi? it looks interesting, and would be nice to see what Bell will do with it,

Pinza

· #736 · Nov 10, 2014

As Shomi is a development by Rogers and Shaw, I would doubt it will ever appear on Bell.

Ball did announce a new "On-Demand" service some time ago, internally, so they are working on one.

Dr.Dave

· #737 · Nov 10, 2014

upsdriver, shomi is only available on Rogers and Shaw during the beta test period. Rogers is including it for free for Hybrid 60 internet customers until March 31, after which they will pay the regular price. Here is the thread to discuss the service:

Rogers and Shaw Launching SHOMI streaming video

Bell has officially announced their own service (Project Latte) which isn't available yet:

Bell Media Launches "Project Latte" Streaming Service

wysiwyg

· #738 · Nov 10, 2014

And anyone thinking of trying Shomi, be aware that to cancel, you must call in. You cannot do it online.

nitra

· #739 · Nov 10, 2014

Couple of reviews I read say there's pretty much no movies newer than 2012.

http://www.huffingtonpost.ca/2014/11/04/shomi-review-_n_6102708.html

I'll stick with Netflix

Dr.Dave

· #740 · Nov 10, 2014 (Edited by Moderator)

Please use the shomi or Project Latte threads to discuss those services.

shomi: http://www.digitalhome.ca/forum/showthread.php?t=217553
Project Latte: http://www.digitalhome.ca/forum/showthread.php?t=223577

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