Fibe, Questions..

Hey Mobilemedia, I was with rogers for almost 30 years, and never liked the rogers terminals, or PVR's and didnt even like the guide. I went on board with the Bell Fibe TV when it became available in my area and I have been with them for almost a year and a half now, I have to say that picture quality, Bell fibe TV is the best compared to rogers, the HD channels are crystal clear in my area, there has never been any issues with anything, except the fact that I am extremely happy with the service, the Nextbox only allows one to see what is recorded in your main PVR but it does nothing more then that, with the Bell Fibe TV no matter what TV's you have connected all the terminals will pause, rewind live TV, something that can only be done with the Rogers PVR and not the other terminals in your home. I highly suggest you switch over to Bell Fibe TV, you will be amazed at the quality, and service you get. I could not be any happier. and the other best thing is that you can record up to 4 programs at once, Super amazing Service.. and I must say that I find the Bell Customer Service to of have improved big time, they are so more nicer to talk too, and they will try to help you out no matter what, if they cant the other levels of tech support service will. so my suggestion is yes give it a try and you wont regret. At least try them out and see how you like it...

Upgrading, Testing And then service?

Does anyone know how lonhg it takes for Fibe TV to be activated?

By that I mwean

Bell techs have been working in my area for the last two weeks. I saw a tech at the pole in my back yard today when I got home from work. I asked him when Fibe TV wil be available in my area. he said thats what they where working on right now and they'd be in the area for another two weeks. He couldn't give nme an exact time frame on when it woukd be available.

So I wondering for those that have Fibe TV, when they saw the techs working on their system in their area how long did it take after the techs where done in their area before you got Fibe TV? 1 month? 2 monthsa? 3 Months? 4+ months?

My Rogers contract ends in mid OCT and I want to dumop them.

We have Fibe 25 already. I'm not sure about this Fiber to the pole or this fiber to the house thing that I've read on this forum thart i don't know, but its more to the time frame on Fibe TV?

Hopefully they'll be ready by Oct?

We're going to be having Fibe TV (along with Fibe 16 internet) installed later this week. The main hookup is going to be near the central television on the main floor, but we also ordered a second receiver to be installed at the same time for an upstairs television.

Since Bell doesn't thread new wiring through walls, my main question for anyone who's already had an installation of this type is how the second receiver will be connected to the PVR in order to be integrated into its network. The Bell website says it can be done with either ethernet or coaxial wiring, and I'm wondering (hoping) if the usage of "coaxial" here is inclusive of the existing cable TV wiring that's already running through the walls. Ethernet may be better, I suppose, but the house isn't wired up with that at the moment; and I don't foresee doing it in the immediate future.

The arrival of Fibe allows some room for negociating with Videotron retentions; this was next to impossible 6-8 months ago. Videotron's overall network management ('network maturity', service and billing) is far superior to Bell's and V's retention people know that. With Bell, you have to scrutinize your bill every month for errors or 'accidental surcharges'; particularly for bundled services - no thank you!

Fiber-to-the-Home installations require a minimum of 1.5 to 2 days of labor; there is a considerable amount of hardware both inside (Clearcurve zbl optical fiber, optical network terminal, Bell router and large battery backup) and outside (Two optical junctions; on the utility pole and another on your house to accomodate the more bendable Clearcurve zbl optical fiber which runs indoors), so once all this is installed and working, a client would not be inclined to easily switch to another provider for quite some time. There is a quasi-sense of 'moral irreversibillity', once you have an FTTH installation in your home; you will be attached to Bell for a long time. Take the time to think it over.

Thanks for the advice as there is a lot of truth to what you say. I am quite aware of the horror stories of Bell's billing and customer service. In the 5+ years of being with Videotron, I have only had one billing issue and that was this year when I bought out my old phone to get a new one and they charged me the balance of the new phone instead of the rebated price. Issue was dealt with and rectified in 5 minutes.

That being said, I ended up cancelling by appointment with Bell. Too many red flags:
1. Took over 45 minutes in store to book my appointment because "systems were down."
2. When I got the print out of my services, there was no $9.95 for the first six months. No credit on the PVR for taking the three services.
3. Videotron ofter to match the prices I'm getting with Bell plus another $5 off every month. When I called to cancel my installation, there was absolutely no attempt to keep me. Maybe they tried to call my bluff...

Fingers crossed that Videotron gets its act together this year.

Have Fibe12 internet modem. Same modem with FibeTV?

Hello all;

I've searched and haven't seen this question.

I have had Fibe12 internet for some time. I am planning to move to FibeTV from Bell Satellite when it becomes available in a month or two.

Today I wanted to upgrade from Fibe12 to Fibe16 as I need a bit more speed and more download quota. The rep informed me that since I was changing my plan, there was a new one-time modem charge of $99 that replaces the modem rental.

I asked about what happens when I move to FibeTV, but he couldn't answer it.

Do you need a different modem with FibeTV?

Rich