Canadian TV, Computing and Home Theatre Forums banner

Fibe, Questions..

410490 Views 1146 Replies 247 Participants Last post by  elyk
Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first :cool:

Thanks in advanced folks.
1 - 20 of 1147 Posts
That's not easy to picture. I don't understand why they cannot service your house from the first pole and avoid crossing the neighbor's property twice.
Told by Bell salesman that...
A lot of Bell sales people are not Bell employees. They are hired by an independent company and use an outdated Bell brand name to identify themselves. My experience with these salespeople is that they are sometimes less than reputable. Double check anything they say down to the last detail. That includes actual products. I've had "Bell" salespeople misrepresent DSL and satellite TV as Fibe products and exaggerate available internet speeds by up to 20 times what is actually available. Also check prices. My experience is that the prices given are no better or may be higher than those available directly from Bell. Check the Bell web site for offers. There is also information there on what services and programming are available on third party devices. The Apple TV 4K seems to be the product that is best supported by Bell. It's pricey but probably worth it.

You should have the option to cancel door to door contracts withing a specified time. If the service does not meet expectations, I believe you also have the option of cancelling any Bell service within two weeks of installation without penalty.
See less See more
will I loose any quality in using firestick ?
That depends on the model. They all do HD. Some do 4K. There won't be a lot of 4K material and a lot of TVs are not 4K either so choose the model best suited for your TV. The 4K model is on sale right now. It might be worth getting that to provide some future proofing and to take advantage of the newer 4K chip which might look better on a good non-4K HDTV.
If cabling is used, it will be ethernet CAT5/6. Existing telephone wiring can be used for telephone. Any existing ethernet cabling can be reused. Wifi can be used where it's not easy to run ethernet cable. If there are any dead wifi zones, Bell can supply mesh nodes to extend the network. It's possible to use existing RG6 coax for ethernet but the adapters are fairly expensive.

Bell typically buries cabling about 6" outside to the home so no extensive excavation is required. Getting the cable into the house is no different than coax cable or a phone line. They may the existing holes. Don't let them remove the cable company's coax entering the house.
What would be required to use the existing RG6 cable?
They are widely available. Do a search for "ethernet over coax converter." The ones that support MoCA 2.0 are the best bet. A good unit that supports 1Gb speeds will cost $100+ per end. Others may be cheaper but significantly slower.

If the distance is not too great, a couple of good AC routers that support mesh would be more versatile and will provide decent speeds. A second AC router configured in bridge or repeater mode may also be adequate. In bridge mode, the PC would be plugged into the router's LAN port and get the full available speed of the router. The router would also act as a wifi extender.
The issue is that some people like some devices wired. A file server or workstation might need full 1Gb speed to operate efficiently, especially with 1Gb internet. Wifi, especially the way most ISPs install it, may deliver insufficient speeds to perform large backups or for working from home. Most mesh hubs, as supplied by Bell, are designed to provide maximum coverage, not maximum speed. While they are usually adequate for portable devices and video they may be too slow or cause unacceptable wifi network congestion for other uses.
Bell can only activate receivers that are in their database of serial numbers.
In other words, Bell will only activate receivers that they themselves sold. They will not activate receivers from other broadcast distributors (BDUs) or receivers purchased directly from the manufacturer. That's true of most Canadian BDUs. Even though two companies might use identical equipment (for example Bell and Telus or Rogers and Shaw) they will not activate the other company's equipment on their system even if the consumer owns it.
You can just install it on your computers. It can also be installed on other devices. For example, some routers support VPN so it could be installed on a wireless router configured as an access point and wireless devices that connect to it instead of the HH3000 will be on the VPN. Some VPNs have apps that can be installed on smartphones. I use that to encrypt communications on public wifi access points.

The HH3000 does not need to be changed.
It should be noted that channel 96.1 on the TV may not be 96.1 on the Fibe box. It may not be recognized by the Fibe box at all.
It sounds like the box may have done a reset and formatted the disk or the disk has failed. I would try a reboot to see if it's just a temporary problem. Then I would try to make a recording to see if the disk is functional.
My question is: are these capabilities unique to Bell's offering or are there other service providers that offer these features that anyone knows of?
That depends on the available services in the area, but generally the answer is no or at least not all supported. The ability to manage recordings is missing from most cable system services due to a copyright infringement lawsuit by TiVo. The ability to watch live channels remotely is often available on other services but may be more limited. Watching PVR recording remotely is more limited or not available on most other systems. Some systems don't even allow viewing of PVR recordings in the same household or may be unreliable.
  • Like
Reactions: 1
I believe the information required is at Fibe TV app Devices - Bell Fibe TV app Customer Support. Click on the Select a Device button to see which devices are supported and the the device being used for instructions.
  • Like
Reactions: 1
CBC News World is available on YouTube so that explains why it opens. My experience is that most apps, including Bell's, are not well integrated with Google TV so their programming is not directly available at the top level. Opening the app first may help. Try "Open Bell Fibe TV" followed by "Play CBC News World." That assumes the Fibe TV app responds to voice commands.
Very little programming on Bell is 4K anyway. If 4K is required for something else, like Netflix or Disney+, then a built in TV app or a cheap 4K streamer may be the best option. Some 4K TVs with the Android TV interface can control digital TV boxes so there is no need to switch remotes or interfaces.
The TV is probably the best device for upscaling to 4K. I my experience, proprietary digital TV boxes have lower quality, sometimes obsolete, scaling hardware. Since the TV is closer to the display hardware, it can make better decisions about what would look good with that display.
Does the Fibe app allow downloading to a mobile device? If so, the recordings could be stored on the device. An SD card could be used if takes one.
There are a couple of things going on. One is the capabilities of the hardware. Retroactive recording has to be designed into the software and hardware. Some companies who operate in a very competitive market tended to develop receivers with more advanced features. Others just use whatever is available from a third party and put little money or effort into providing advanced features. That assumes they even have the resources and capability to design and make advanced equipment.

The other issue is restrictions placed on TV services by broadcasters and copyright holders. In an attempt to protect copyrights and increase revenue, they tend to make if difficult to do things like skip, rewind, fast forward and record programming. It's going to get worse instead of better as newer technology makes it possible to place more and more restrictions on how content can be viewed. Despite the the appearance of more viewing options, companies with a captive audience, such as Canadian broadcasters, will take advantage of new technology to restrict viewing. Larger international companies that are vying for a large worldwide market share will provide better options with fewer restrictions, at least until they capture the market.
See less See more
It usually boils down to licensing terms. Some channels want certain price and carriage terms that Bell doesn't want to pay or do. For example, TCM was missing from Bell services because TCM wanted to be on the basic service to get maximum subscribers (and was on many services.) Bell wanted to bundle TCM with TMN (Crave) which would limit subscribers. After over a decade, TCM eventually relented.
Different TV service, different time, different terms.
  • Like
Reactions: 1
Why are the IPGs and other displays used by the Fibe TV app (or Fibe tv on my computer) and the STB different?
Rogers has the same issue with their digital TV. The bottom line is, different manufacturer, different hardware, different software, maybe even a different guide service. Despite the high cost, proprietary hardware from TV services is usually poorly designed, usually obsolete and are often barely capable do the job they were designed for due to the use of inadequate hardware, and poor software development and support. The only proprietary TV service hardware I've ever used that I considered adequate for the job were the Bell 92xx line of receivers and that was only after the maker undertook a concerted effort the fix all the bugs, which took about 5 years.
  • Like
Reactions: 1
1 - 20 of 1147 Posts
This is an older thread, you may not receive a response, and could be reviving an old thread. Please consider creating a new thread.