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Fibe, Questions..

410490 Views 1146 Replies 247 Participants Last post by  elyk, 
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Im thinking of ditching bell tv after 5 years. Love the service, prices are good but sick of satellite tv losing signal in bad storms. The new Fibe tv service is available in my area.I currently have the fibe25 internet. Ive read that its a max of 4 set top box's. My question is i have 5 tvs. I want to change to fibe tv and i obviously want to watch my 5 tv's so i need 5 set tops. The most set top box's that will ever be on at once is 4 ( 3 sd and 1 hd). Now is it possible to get a 5 box install in this case? the 5 tvs will NEVER all be used at once. Unfortunately this is a deal breaker for me.. I need the 5 tvs or ill have to either settle for bell tv or make the swap back to robbers. I'd call be all ask but i already know ill call 5 times n get 5 different answers so i always come here first :cool:

Thanks in advanced folks.
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JamesK
^^^^
Both Bell and Rogers have "FTTN". This means they run fibre to a box or vault, where they convert to copper for the rest of the distance to the home. New areas will often get fibre to the home. Rogers recently put in a vault near my condo and Bell has an above ground box.
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JamesK
^^^^
I have often found Rogers will cut the price if you ask. I have done that several times.
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JamesK
So running any new cable for Fibe will not be easy nor pretty either.
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Depending on the installation, it might be possible to use the old cable to pull in the new.
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JamesK
^^^^
FWIW, I have set up several installations in businesses, with the HH2000, and they are often not securely mounted on the wall. Nor is my Rogers Ignite box, which provides TV, Internet and home phone. The HH boxes can be wall mounted, but often are not. Even then, it's no more secure than what you get with it hanging on a couple of screws. If you want secure, go rack mount. I have worked with rack mount fibre gear too, but it's definitely a notch or two above what you get in home installations.
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JamesK
The fibre patch cords are fairly rugged. They're almost entirely plastic, with a tiny glass core. The important thing is keeping the ends clean. And I have worked on HH installations that used fibre. In those, there was a converter made by Nokia that the fibre connected to and then Ethernet to the HH. However, those were business installations, not residential.

BTW, the TOSLINK cables are fibre too and people don't have much a of a problem with them.
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JamesK
nicolasname said:
With Bell Fibe and their cloud PVR offering I can watch any of my recorded programs away from home (on a non-Bell internet connection) and some live content (I think I'm limited to Canadian networks). I can also control my recordings (ie initiate new recordings, cancel existing ones, and delete saved programs) on the non-Bell internet connection.

My question is: are these capabilities unique to Bell's offering or are there other service providers that offer these features that anyone knows of? With Bell's continued price increases, I'd like to find another provider but I fear Bell may be the only one that gives me all of this capability.

If there is a better forum to post this question to, I'd be happy to do so, but I wasn't sure which one, so I thought I'd start here.
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Rogers IPTV works away from home, but I don't know how far. I do know I can get it while in a mall a few Km from home. I can even watch on my tablet or phone.
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JamesK
If you just need more ports, then just add a switch. I don't know what could make it more complicated than that. However, if you need 8 more ports, you'll need a 12 (or more) port switch, as the cable connecting the switch to the hub uses up 2 ports.
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JamesK
gzink said:
2 ports ... 1 on hub, 1 on switch, right?
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Yes
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JamesK
Blue Danube said:
Can anyone recommend a good 12 0r 16-port ethernet switch that works well with the HH3000? Tx
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Just about any switch will work, though these days I wouldn't buy a 100 Mb switch. Go full Gb. Also, there are some issues with certain TP-Link managed switches and VLANs, so you may want to avoid them. You can use managed or unmanaged switches, your choice.
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JamesK
That SE3008 seems a bit pricey for an unmanaged switch. A couple of years ago, I bought a managed 8 port Cisco switch for a bit over $100. I can't find that model now, but here's a Cisco unmanaged 8 port switch for $69.99.
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JamesK
acreguy said:
I have a friend who used to work as a tech support person - and not one of those "tech wannabes" from somewhere overseas. He said the first goal of all tech support people is to sell you something, NOT help you. At first, they sound really empathetic and concerned that you're not happy. Then they go through their list of prepared responses. After that, they go for the jugular. No wonder they wouldn't give you the code. There's no profit for in doing so for Bell.
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I can't speak about other companies, but in over 40 years with Rogers I haven't seen that happen. In fact, it's usually the other way around. I call them when I want to see about improvements. On the other hand, if I'm calling about a technical problem, I usually immediately escalate to 2nd level, as I know I'd be wasting my time with 1st level.

BTW, I used to do 3rd level support at IBM and never tried to sell anyone anything.
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JamesK
57 said:
1. I don't see why programming is only kept for one year, as long as you're under the 200 hours. Perhaps they could have 50-100 hours that can be long term. This may have to do with rights holders though and not the service providers.
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The choices are 1 year or until space is needed. I take that to mean it will stay forever, unless you run out of space.
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JamesK
@57

I would take "as needed" to mean if you're low on space, it will start deleting the oldest. That's the way it makes sense to me.
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