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Fibe 7 on Fibe TV running at Fibe 6 speeds?

4220 Views 10 Replies 8 Participants Last post by  rxheaven
Starting last week, my internet service got "capped", according to the plan I pay for. Prior to that, I was enjoying a promo that let me use the line to it's full potential (no speed caps whatsoever).

Problem is, although my service plan is said to allow me up to 7mbps, every speed test i now try cannot go past 6mbps, give or take 100kbps. Some Bell reps tell me this is "normal", although one in particular said my line was capable of much, much more than that, at that the cap shouldn't get stuck at 6mbps.

The funny part is, some Ontario subscribers, who pay for Fibe 6 - not 7 - are also capped at 6mbps, give or take 100kbps. So I'm starting to think that Bell as indeed capped me at a Fibe 6 level, instead of 7, whether they'll admit to it or not. So I'm asking if, please, fibe tv subscribers in ontario and quebec who have fibe 6 and fibe 7 options could perhaps run a few speed checks, on Bell's site or, to see where we all stand. It would be interesting to see if there is any difference at all between the two services ...
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Not 100% sure about how Fibe works, but I'm assuming it is still PPPoE. That protocol has overhead which takes away from the speed you "see". The information is sent in "envelopes" and at your end the "envelopes" are opened and data you use taken out. The "envelopes" are still part of the mail volume, but useless to the receiver. A 5 Mbps connection will top out around 4.3 Mbps so it makes sense that a profile set at 7 Mbps tops out somewhere around 6 Mpbs measured speed.

I have heard Bell has set higher speed offerings at higher speeds so that end users get the full speed advertised (i.e. 28 Mbps for 25 Mbps service so when the user speed tests it they get 25 Mbps)
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