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Starting last week, my internet service got "capped", according to the plan I pay for. Prior to that, I was enjoying a promo that let me use the line to it's full potential (no speed caps whatsoever).

Problem is, although my service plan is said to allow me up to 7mbps, every speed test i now try cannot go past 6mbps, give or take 100kbps. Some Bell reps tell me this is "normal", although one in particular said my line was capable of much, much more than that, at that the cap shouldn't get stuck at 6mbps.

The funny part is, some Ontario subscribers, who pay for Fibe 6 - not 7 - are also capped at 6mbps, give or take 100kbps. So I'm starting to think that Bell as indeed capped me at a Fibe 6 level, instead of 7, whether they'll admit to it or not. So I'm asking if, please, fibe tv subscribers in ontario and quebec who have fibe 6 and fibe 7 options could perhaps run a few speed checks, on Bell's site or speedtest.net, to see where we all stand. It would be interesting to see if there is any difference at all between the two services ...
 

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Not 100% sure about how Fibe works, but I'm assuming it is still PPPoE. That protocol has overhead which takes away from the speed you "see". The information is sent in "envelopes" and at your end the "envelopes" are opened and data you use taken out. The "envelopes" are still part of the mail volume, but useless to the receiver. A 5 Mbps connection will top out around 4.3 Mbps so it makes sense that a profile set at 7 Mbps tops out somewhere around 6 Mpbs measured speed.

I have heard Bell has set higher speed offerings at higher speeds so that end users get the full speed advertised (i.e. 28 Mbps for 25 Mbps service so when the user speed tests it they get 25 Mbps)
 

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A 5 Mbps connection will top out around 4.3 Mbps so it makes sense that a profile set at 7 Mbps tops out somewhere around 6 Mpbs measured speed.
I have Bell Fibe 6 and get 6.25 Mb/s download consistently. (tested with both speedtest.net and speakeasy.net)

elyk
 

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OK, assuming you are in Ontario, then you are probably the exception not the rule. I'm told that most Fibe 6 users in Ontario are in fact using some variant of ADSL, although some are VDSL2. However, all Fibe TV users with Fibe 6 are VDSL2 (because they need Fibe 25 bandwidth capabilities for Fibe TV). (Actually, Fibe 6 doesn't even apply in Quebec, since it's Fibe 7 there.)

Anyone correct me if I am wrong.
 

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Discussion Starter #7
another user on fibe 25, in the fibe tv forum, is reporting speeds of 25mbps (plus or minus .25mbps) .... what bugs me is that the meter will literally cap at 6.10mbps no matter which device i try, wired or on wifi. you can even see it "try" to go past it and get slammed back to 6.10mbps.

bell rep told me upfront that my line is capable of much more than that. it just seem as though i'm on a fibe 6 service by accident, even though i'm showing up as fibe 7 on their system.

i'm still waiting for someone from montreal on a five 7 service to post their speedtest results ...
 

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Hi,

Just to let you know I'm in Montreal and have the exact same problem as you... I Pay for fibe 7, but my speed is capped at 6.10mbps... The max I can get is 6.13 or 6.14 sometimes.

I know my line can do much more since I got fibe 25 and fibe tv and the speed was excellent... It's definitely a profile problem on bell side.
 

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Fibre 7

Bonjour ludodivx. I read your message in the forum concerning the fibre 7 from bell Montreal. I am from Laval myself. I am actually with Videotron and I have the v30'wich is actually 3 MBS a second. Not always but pretty solid. I want to change with bell fibre 7 and they told me it was 7 mbs. When I spoke to the videotron rep, he told me that the fibre 7 is not 7mbs but actually
1 mbs. That the equivalent of the v30 of Videotron is actually the fibre 25. Is it true? Do you actually download 6 actual megabites a second with fibre 7!!
I would appreciate your answer it will help me decide. Thanks a lot. Good day. Joseph.
 

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@Joseph, Fibe 7 is 7 megabits per second, which is slightly less than 1 megaByte per second (there are 8 bits in a byte).

Mbps or mbps = megabits per second
MBps = megabytes per second

So Fibe 25 will give you about 25 megabits per second or 3 megabytes per second.
 

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Since this thread got resurrected, let me add:

Location: MTL
Plan: Fibe 7 with IPTV.
Equipment : Cellpipe Modem for IPTV, my own Dlink router for internet
Speed: While all TVs are off : 26.3Mbps down, 1.61 up. With TVs on, roughly between 16 and 19 down and 1.52 up.
 
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