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Hi, I have the SA8000/8300HD PVR box. For the past 6 months or so everytime I want to view the "Guide" by hitting this key on my remote I get an extra Rogers screen that pops up. I have to hit the "Guide" screen to get the actual TV guide listings to replace this screen. This new screen has a listing of TV channels (paid and free) and I don't like it. Seems like a Rogers ad invading my home.

Is there a way to disable this screen and to revert it back to normal so that when I hit the "Guide" key on the remote ONCE the TV guide will show up the way it used to?

thanks
 

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There's a setting where you can make your guide appear first. On that first screen, click on "Self Service" and then "Change Guide Order". That will cause the guide to appear first.
 
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