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There is a way. I documented it several years ago in detail. It might be documented in one of the 9242 PVR or EHD threads. Here is the general procedure from memory.
1. Format a new drive on the 9242 or 9241.
2. Connect both drives to a Linux PC.
3. Copy all the large numbered files (several GB in size) from the large partitions on the old drive to corresponding partitions on the new drive. This will take a long time. Ignore the smaller first partition. It contains disk formatting information and should not be changed.
4. Connect the new drive to the PVR. All the recordings should appear as they were. This procedure can be used to recover recordings from a corrupted EHD.
 

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Thanks Dilbert. But doesn,t everything to erase the moment I do the new formatting. I don.t have a Linux PC just windows 10. And when you hook them up in a PC how am I control them?
Thanks
Arthur.
 

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You need a new drive to format. The old one is not formatted until after all the program files have been copied/recovered to the new drive. There are some easy to use Linux distributions that will boot from a USB flash drive. That's the best option if no dedicated Linux PC is available. The copying is very time consuming. Plan on losing access to Windows on the PC for up to a day.
 

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Thanks Dilbert, where do I get the use Linux distributions boot from? No doesn't matter as long s I can save my recordings. Another thing I noticed on some threads people talking about PVR firmware update v 184, how do I know my PVR has it and how can I install it, if needed
? Thanks.
 

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eHDD works on 9241 but not on 9400

i am replacing my 9241 with a new 9400, but the eHDD is not recognized with the new PVR. I get the message : "to manage bell tv recordings on your external hard drive this feature must be activated" and to call bell. (the 9241 and 9400 are on same account still both activated)

This is apparently a common problem, but no one has given an answer other then to call bell and some posts would say bell does not know what we are talking about.

Anyway to make it work without calling bell?
 

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Anyone seen this message before?

Anyone seen this message before?

"to activate the tv PVR feature on your external hard drive please call 1888 skydish."

Tried a new external HD and getting the same thing. Was working fine before. 6131 receiver with sw21 switch.
 

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I have had a 6131 at my last house for around 5 years working with an external Hdd that I bought. It is a western digital mybook essentials drive. We moved about 2 months ago and I finally had time to get the dish reinstalled and working again. When I went to start the drive up again, I received an error message that the drive is not within the size limits. I know the drive is actually 3Tb (I am going by memory on this), but it has always worked fine with the system. Anyone know why this would change or happen?
Ok here’s an update - I checked the size of the drive... it is 2Tb not 3Tb. That makes things even more strange...
 

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Anyone seen this message before?

This is normal behaviour for a Dish receiver from the US. If it's a Bell receiver, it sounds like Dish firmware might have been accidentally downloaded or someone at Bell messed up a firmware update. Dish supplies Bell with hardware and firmware for its receivers. Dish has different policies for PVRs and charges extra for PVR features. At one time it was possible to point a Bell receiver at a Dish satellite and download Dish firmware. That has not been possible for many years. It's also possible that someone at Bell or some other event flipped a switch that enables and disables the external drive PVR feature. I would call Bell to get it enabled again.
 

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seek recommendations for EHD for 9400 pvr

can anyone recommend a known modern external hard disk compatible with the 9400 pvr. According to bell it must be 7200 RPM and no sleep mode.

I have a 1 Tb verbatim model SNSUF1TB which works fine on my old 9241 but is not recognized by the 9400; bell says it must not be compatible, they do not see any other reason why it would not work, (I can't access it at all, I get the message to call 888-SKY-DISH to activate) i don't know exactly why, so I'll try buying another.

I would prefer the maximum size 2 Tb.
 

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seek recommendations for EHD for 9400 pvr

The ideal solution would be to get my EHD that works fine on the old 9241 to work on my 9400. The 9241 is intermittently defective, can't access the internal hard drive at times and all those recordings are lost. I tried getting it repaired without luck. So now I use 2 different 9400 receivers. The newest one, a few months old does recognize the EHD, but the older 9400 does not; this needs to be corrected. Any idea how this can be done?

As part of my troubleshooting, I tried connecting a old 80G maxtor EHD to the old 9400 receiver. It was re-formatted from windows to bell (linux?) and then I get the message to call 888-sky-dish to activate. Bell says there is nothing they can do to activate, it is simply "plug and play" and it should work. And yet this old EHD works fine on both the old 9241 and the newest 9400. (all my receivers are on the same account)

If the EHD works fine on one 9400 shouldn't it also work on the other?
 

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EHD troubleshooting BELL PVR

I need help getting my PVR'd events off one receiver to a new one. I got an external hard drive and plugged it into the receiver, it tried to format the device but it didn't work... someone suggested I try using a EHD that could plug into the wall! Since I don't have one like that I used a USB hub to plug the EHD to... It asked me to allow it to format the device again, so I did, then I went into the menu to multimedia, then selected external hard drive and it asked to format the device again, so I did... and then went through the same steps again.. numerous times! I don't know what else to try, any suggestions?
 
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