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My Rogers HD 8300 has had a problem since I bought it nearly three years ago - almost every time I click on a program I've recorded, it doesn't start, not until I click on a second program and start it up. Then I return to the program I want to watch, click on it and then it (always) starts. Not a serious problem but just annoying.

Someone from BestBuy told me a firmware upgrade would fix this issue, and that I could download it to a memory stick and pop it into the PVR. I asked Rogers and they know nothing about this.

Could anyone on the forum comment on this problem and possibly assist me with the next step, whatever it may be?
 

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I can't believe best buy told you to do that. Best buy is suppost to be knowledged in its products, why o why are they making up ish like that to tell you
 

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The Best Buy dude may have been thinking of BluRay players. Mine can be updated via a USB stick (or CD, or I'Net.)

...jim
 
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