[menzel]

Hello,

My parents have Bell TV. My mother called me and said that recently on many channels (channels not in the range below 100) have voice overs that describe the action that is taking place (this is especially present on movies). This sounds like described video to me, but seems odd because they are not watching the dv channels. Is there a setting that may have been inadvertently activated that turns this on?

 

[Pinza]

Dv is only on the low Channel Numbers, can you find out the actual Channel numbers being watched.?

 

[tofinoguy]

You can access Described Video through your television receiver by turning on the Secondary Audio Program (SAP) channel that contains the program description.

 

[Marc]

"You can access Described Video through your television receiver by turning on the Secondary Audio Program (SAP) channel that contains the program description. "

On Bell, they move it to a separate DV channel. It's not on SAP.

 

[tofinoguy]

On Bell, they move it to a separate DV channel. It's not on SAP.

That quote was taken directly from Bell's Accessibility website.
http://www.bell.ca/shopping/PrsShp_AS_Vision.page#tabCont2-tabs
Click on TV Features.

I wonder if Bell does both?

 

[Marc]

They could, but Bell told me a long time ago they preferred to have it on a separate channel as it makes it more user friendly than navigating menus.

 

[menzel]

We figured it out. She had had the alternate audio turned on over Christmas, for the firelog channel (to make it just crackling rather than music).

 

[dirtroad]

Sorry I didn't post this sooner

The regular channels that carry DV all carry the information for it but you have to use alternate audio setting in your receiver to hear it, and PVR recordings record both audio tracks which can be accessed at any time by changing the settings.
The DV channels carry that alternate audio as their primary audio settings so no changes are required to the settings to hear it.
You're mom should join the Digital Home forum, she would have seen the last line of this post http://www.digitalhome.ca/forum/showpost.php?p=849529&postcount=22

 

[Daveindundas]

Channel 284 PBS showed Downton Abbey and there was annoying described video playing.
The Info button showed it was DV/CC; was it a problem with my digital Expressvu box or a download problem by Bell?
Pressing the * button on my remote did not turn it off as suggested by some other posts.

 

[Allan B]

Sounds like an error on Bell's part, as the DV Channels are normally much lower down in the Guide.