Dead pixel on my new Samsung Fpt5084
I am new owner of my first plasma, which I received yesterday. (with a samsung BR !) All was going well and was very impressed until I experimented a little further with the menu. There is one for the samsung called "reducing the effects of screen burn" which I applied. the screen turns white. ( to get rid of ghosts images) OK.... I remembered while shopping for plasma a salesperson had shown me dead pixels, so I went up close to the white screen, and guess what, a small pink~purple X in the top-center position..arg !!!
I did not pay over 2K to get dead pixel(s) !!
Am I making a big deal out of nothing (I think it is one pixel) ??? Now that I know about it, I can spot it even sitteing about 7 feet away, while watching tv.
Is this normal ~expected in large screen plasmas (1080P)
Called samsung customer service and the poor lady asked me to rub my finger against the pixel (this may work for LCD, but not for plasma ) without sucess.
As I woke up this AM, went directly to TV to see if it had disaspear (hopeful, eh), but it is still there...
Anyhow , your expert advice appreaciated.
PS: bought it at FutureShop so I have 30 days satisfaction warranty)