Today, the Canadian Radio-television and Telecommunications Commission (CRTC) published its Three-Year Plan, setting out the key activities it intends to undertake from 2015 to 2018 in order to ensure that Canadians have access to a “world-class communication system”.

According to Jean-Pierre Blais Chairman of the CRTC, the plan outlines the Commission's commitment to pursue efforts to modernize the Canadian communication system, with aims to “undertake a number of activities to enable Canadians to step into the digital future with confidence and to ensure that the communication system and safety."

The plan includes:
  • the introduction of the revised framework established with the Let's Talk TV initiative, including the development of a draft code to help consumers make informed choices about their TV service providers and to make the service agreements easier to understand
  • the review of access to basic telecommunications services
  • an assessment of the accessibility of mobile wireless handsets for Canadians with disabilities
  • a review of the reliability of the 9-1-1 network in Canada and of the next generation of 9-1-1 services
  • continued joint efforts between the CRTC and its partners, both in Canada and abroad, to protect Canadians from unsolicited communications by telephone and by email , and
  • the continued implementation of the Voter Contact Registry .

Canadians are invited to participate in the public consultations and hearings that will be held throughout the year.

The consultation and hearing dates are posted and updated on the CRTC website at .