Q: What devices are the Global TV App available on?
A: The new Global TV App is currently available on web, iOS, Android, and Chromecast. The new app will launch on Roku and Amazon Fire in March and on Apple TV and Android TV in June. The former Global TV App, featuring only Global content, will remain available on all devices in its previous form.
It doesn't sound like they any plans to support Samsung in the near future.
Global News Weekend, a new morning show streaming on the Global TV App, officially launched on Saturday, April 25. The fresh new program, created specifically for audiences tuning into Global News digital platforms, including the Global TV App and globalnews.ca, airs every Saturday and Sunday from 7 a.m. to 10 a.m. ET. The three-hour long program provides a mix of news, weather and in-depth interviews. (Full Press Release)
The App doesn’t work properly on my Fire TV device, only giving me access to Global TV and Global News, even when logged in with my cable TV credentials. I subscribe to Showcase, Nat Geographic, and History, and none of these are available. They show up, but are locked.
I had the same issue with the Global app on my Apple TV device. When I inquired with there support about a month ago this was there response. I suspect the maintenance issue mentioned has been resolved, but the italicized part seems more relevant. Annoying that they're promoting as available on all devices on commercials, their web site, etc. It does work correctly on an Android tablet.
Thank you for the feedback. We apologize for the inconvenience.
We are currently undergoing maintenance that may cause some technical issues on connected devices At present only Global TV and Live channel and Global News Live Streams are available on Apple TV.
Additionally, app support and access to specialty subscribed channels on connected devices (Apple TV, Android TV, Smart TVs, Chromebook) is in progress and will not be available until later this year.
Thank you for your patience. Our team is currently working on a resolution.
The Global TV App Team
For me the Global app does not work on Apple Tv, Nvidia Shiels, Amazon stick and Roku. All I have access to are Global and Global news.
I have active subscription to History and other channels available on Global Tv.
Yes, I saw that screen, Dr. Dave, exactly as you describe. However, the list of channels is not the same as what I am subscribed to on my cable provider, which is Eastlink. I actually can only access three, Global TV, Global News, and now, National Geographic. National Geographic showed up on the list of channels when I logged out, then activated my device a second time.
I still don’t get History, Showcase, nor a number of other Corus channels to which I am entitled.
I did fill out a “contact us” form at Global, but it was ignored.
@David1953 Just to be clear, did you try logging in to Global on a PC. If you get an incomplete list of channels, then the problem could be the way Eastlink is passing the authorization back to Global.
Unrelated, I tried accessing my channels through the web with my TV provider credentials. Global and HGTV worked the first time I tried. When I tried Slice, the ad pre-roll would play, then I got an error code when it tried to play the program. I tried 2 different random programs and got the same result, but it worked the third time, so I know the authorization is working. I don't watch the specialty channels, but they're included in my package, so I just tried them to see if they worked.
Oh, thanks for clarifying, Dr. Dave. I didn't actually do this on a PC, and the message that I got, similar to your message, was through the app after I entered the code given by the app and using the Eastlink credentials.
Obviously, I need to do as you say and fire up my PC and check it that way.
What I found odd was that the first time I logged in, all I could get was Global, and the news, but the second time, I got National Geographic. It seems as though there are inconsistencies, and your thought about the credentials not being passed through properly is a good one.
Well, I finally had a chance to try this on a PC, and can now see what the issue is. The only two channels that I can see are Global, along with History. However, there is another message that says that my provider, Eastlink, has decided to block content from the other channels.
My thoughts are that Eastlink didn’t come to an agreement with Corus to allow streaming of the additional content, probably because they’re too cheap. This is much like FX/Now, where Eastlink never came to an agreement with Rogers to carry that content.
What IS odd is that I could see National Geographic on my Fire TV 4K, but not History.
The channel of most interest to me, for streaming, would be Showcase.
If you subscribe to Amazon Prime then Stack Tv may be a good option. I tried it as a free preview for one months and it was pretty good. You can watch live or on demand. I am thinking of dropping my TV package and getting Stack TV, especially now that my tv promo is almost over and it may be tough to get another good promotion. It is too bad that many of Canadian providers don't provide access to Global, AMC or FX streaming apps especially that many of shows on these platforms are not available anywhere else.
Yes, I thought about the Stack TV App as well, bev fan. However, $12 for channels with a lot of adds, plus tax, is a bit expensive. I’m glad that you’ve had a chance to evaluate it.
Basically, I have a pack of fifty discretionary channels at Eastlink as part of my bundle, in addition to Crave and Hollywood Suite channels, and any one of the fifty channels can be swapped out for others in a larger list. One idea would be to swap out Corus channels for other channels, then add Stack TV to get the Corus channels that I’ve removed. My current package, with decent pricing, lasts until early next year, at which time my bundle price will expire.
I’ve been in touch with Eastlink about the lack of Corus content for streaming, and their word, “stay tuned”.
I noticed the other day there was an update for the global app. I haven’t opened it in ages and decided to check out the “revolutionary” improvements that were made. Their on demand is pitiful I looked at a few different shows. NCIS, NCIS: LA, FBI, Hawaii Five-O and none of them had any episodes available, just behind the scenes or sneak peeks. Swat had episodes available but that’s about it. How that passes for on demand is beyond me. The app is really only good for live tv
Most network shows are only available for streaming for about 2 weeks after their initial airing. That ability is often tied to a BDU subscription. The exceptions are often on network owned OTT services such as Crave or CBS All Access for an extra fee. Once the shows are syndicated, usually after a year or two, they are often available as reruns on other channels or on OTT streaming services.
Several years ago, Corus starting actively pursuing a strategy of negotiating "stacking rights" for the series they show on Global TV. That industry term means means they can retain the entire season of episodes on their on-demand platforms. Those rights typically expire shortly after the season is over and usually by August, which is why there is almost nothing available right now. The contract with the studio always specifies for how many episodes and for how long the network has on-demand rights. Typically, this is around 3 or 4 episodes or about 1 month, but varies with the program, with some programs not allowing on-demand at all.
Edit: I found an old list I made in 2017 with the VOD expiry dates, so I could make sure I watched any missed episodes. There were 19 series with full seasons and 4 with 3 or 4 episodes. Most of Global's full seasons expired in the first 2 weeks of August and CTV's August 31, with a couple on July 31. There were a handful that expired a bit earlier, with CBC being the earliest on May 27.
A forum community dedicated to Canadian TV, computing and home theatre owners and enthusiasts. Come join the discussion about home audio/video, displays, troubleshooting, styles, projects, DIY’s, product reviews, accessories, classifieds, and more!