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Discussion Starter #1
Bought a Pace DC550D non-pvr HD box.

I noticed the cables included didn't quite match the back panel connections.

Included:

Component video cable. Matches back panel.

Audio L/R baseband cable. Matches white / red back panel connections.

Black RCA single cable. I suspect this is for the composite (yellow) video connection...

The Cogeco insert makes reference to a "SP/Diff" cable... The DC550D only has an optical (toslink) digital audio out, no coaxial SP/Diff connection.

Anyone else run into this and how did you resolve it... Go after the retail store for an optical cable or Cogeco and see what they say?

Sure, an optical cable can be bought, but why advertise that you'll get Dolby Digital surround and not provide the means to achieve this....

Cameron
 

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It's the standard bundle of cables included with all of Cogeco's receivers. The black RCA cable is actually for coaxial S/PDIF.

Optical S/PDIF and HDMI are not included. This is pretty much the industry standard except for products that only have HDMI output and such.

It's very unlikely that you will get an optical S/PDIF cable from Cogeco, they will likely tell you to use the analog audio cables. They definitely need to start including a different cable package with this receiver though.

The same applies to the Motorola DCX700 HD box; it only has optical output and it only includes a coaxial cable.
 

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Discussion Starter #3
I can understand HDMI being optional as it's a more recent and maturing interface.

But the SP/Diff debacle is beyond comprehension.

I'll be glad to lend my very thick glasses to the person who looks at the back panels of these things and matches the appropriate cables for inclusion at Cogeco..... :)

Haven't authorized it yet... That's tomorrow. The instructions simply say to hook 'er up and let it rip. No phone calls... That's a different procedure than all the boxes we've had before.... Hmmmm... It was purchased at an authorized retailer, not a Cogeco storefront.

Cameron
 

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Discussion Starter #7
57, that's why I ASSuMEd :) it was for the composite out, as black has been known to be used as a cable colour in some motherboards in desktop computers for S/PDIF connections.

If time permits, I'll be phoning and seeing if I can turn the light on at Cogeco...

Cameron
 

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Discussion Starter #9
Bizarre HDMI & LG LCD issue

Here's a cute one, with a bizarre workaround.

STB is of course the Pace DC500D
TV: LG47450

TV has composite, component and HDMI 1&2 all set to "Set By Program" as the setting for the picture size. This causes HD material to fill the screen (no stretch) and SD to 4x3 (no stretch, no geometric distortion).

When component output is used, all works correctly. The TV sizes things accordingly and correctly.

When HDMI is used, SD is ALWAYS stretched, HD is as it should be. I found this really annoying. After a lot of experimentation I discovered that setting the "pillerbox" option to ON on the STB, the HDMI connection then worked correctly, SD and HD were then at normal proportions. If I then used the component outputs of the STB, the SD image was squashed horizontally, as it should be with the pillerbox option on. Obviously there's something amiss with the HDMI outputs on the STB. The HDMI-1 used for the Blu-Ray player works just fine..... My guess is it's the STB.

Unlike other threads here under Cogeco and the new Pace boxes, I don't have ANY audio issues with HDMI and the LG TV.

I suspect that at some point in the future this will be addressed in a subsequent software / firmware update when Cogeco gets around to officially supporting HDMI....

Cameron
 

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How does one get Closed Captioning working on these boxes?
Closed Captioning is working with other devices, not though Cogeco. I am using HDMI connection.
 

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Turn the box off, hit the menu button within 2 seconds. Select the option for CC. It's a pain, but that's how it goes. For HD, the CC must be done by the originating device, in this case the STB. If you want CC for SD only, if you set the Pace to passthrough 480i then the TV may be able to CC those signals, but not always, especially via HDMI.
 

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Discussion Starter #12
57, tested that and CC isn't passed.

Here, with the DC550D, using the Cogeco remote, hit "Power", then "Settings" immediately, and a box menu shows up. Select "Closed Captioning" and follow the menus to set and configure it. It works here, but as you correctly mentioned, the STB usually has to do the legwork.

Our LG LCD does not pick up the CC from either the component or HDMI connections. It does pick up CC from the analogue stream directly tuned (not using the STB) and also picks up the CC if passed through our DVD recorder via it's analogue tuner.

Still trying to get the Descriptive Video to work.... So far, nada via the STB... Even when it's set to on in the Cogeco menu... Works via SAP on analogue though... :-(

Cameron
 

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Bought this at Best Buy two weeks ago for $150 and (supposedly) the $150 programming credit, plugged it in today, called CS at Cogeco who confirmed I will get the programming credit which makes this a free HD box, if the credit shows up on my next monthly statement.

Not a bad deal at all!

The box has been activated and the color is good on my Pioneer PDP-5060HD plasma, too bad it doesn't show the HD resolution as the PVR Pace box.
 

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This STB does not have a display for the channel number on the front panel. You have to press the "GUIDE" or "INFO" buttons on the remote to know which channel you are tuned to.
 

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aviography: If you have the Pace set to pass all signals, then the TV should show the incoming signal by pressing the info/recall or similar button on the TV remote.
 

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Discussion Starter #16
57, the Pace DC500D is an all digital HD box, no analogue tuner. Our two other DCT-1800's (Moto SD boxes) both have analogue and digital tuners, and can and are allowed the 900+ stream of analogue channels, one of which is our security camera. The Pace will NOT tune the 900 series of channels, and I phoned Cogeco and confirmed that it indeed has only a digital tuner, thus no analogue pass-through or regurgitating analogue channels as digital ones, thus, no security camera either.

Also, as a side note, no closed captioning is passed either, but the box will decode and display that from the digital stream.

Cameron
 

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Clarification, in my last post, I was talking about the settings in the STB which allow for example 480i signals to pass through without being converted to say 1080i. If you set the STB to pass these signals then the poster could see the "format" (720P, 1080i, etc) of the incoming signals on the "info" screen of his TV.

This has nothing to do with analogue and perhaps you were confusing my latest comment with CC or analogue when it was answering a question about formats (post 13). I have edited post 15 for clarity by adding the poster's name.
 

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I have a quick question regarding this box.

Is the Cogeco PaceDC550D Non PVR model able to send a signal through HDMI and Component cables simultaneously?

The reason is I have an Elgato EyeTV HD box and I would like to connect it to so I could watch programs on tv as well as on my computer at the same time in HD (that way I can record on my computer if there is something I want to keep and archive). Could anyone tell me if this is a possibility?

I am able to do this on an older model, with one signal through coaxial cables to the tv and another through composite to the eyetv box to my computer.
I am a mac user and this seems to be creating some problems so from what I have read on-line eyetv is the easiest route to go, I just want to find a way to get an HD signal on my television and computer at the same time.

Any help would be appreciated.
 

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Discussion Starter #19
Is the Cogeco PaceDC550D Non PVR model able to send a signal through HDMI and Component cables simultaneously?
Quick answer, yes. BUT, read my post #9 carefully. HDMI isn't OFFICIALLY supported by Cogeco, but works, just remember the Pillerbox option to fix the HDMI output, but it messes up component out.

They may some year figure it out........ :)

Cameron
 

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765

Just noticed something a few days ago, it appears the aspect ratio of the HD prgramming materail is "flattened" a bit on this box when seen on a Pioneer 43" PDP-4360HD plasma TV, I haven't watched this TV very much which is now in the master bedroom since I moved it there a few months ago.

What clued me in, other than all the actors look "fatter" :) , was the CBC symbol at the lower right hand corner of channel 765, this should have been circular instead of slightly elliptical when the aspect ratio is correct as seen on the Panasonic 50" Vera plasma TV in combination with the PACE PVR I bought a few months ago.

I have gone through all the setting controls that I can find on both the TV and the STB without any luck, I had run through the "size" setting on the Pioneer control which was normally in the "HD Full" setting, however the only size setting that looked correct, i.e. the CBC symbol being perfectly round, is the "HD 4:3" setting, however this leaves a band on either side of the main image as if it is just the 4:3 format image in the material, even with the latest HD programming materials on new shows. I could not find any aspect or size adjustment menu with the PACE STB.

At some point I'm going to swap the PACE PVR downstairs and the regualr STB and see if the aspect ratio problem is in the PVR/STB or in the Pioneer TV which I have had for 5 years running on the old Moto PVR and never noticed the aspect ratio problem.

I wonder if anybody noticed this issue or have any ideas?

BTW, I am using HDMI connection, and wonder if post #9 is related?

Thanks
 
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