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Cogeco Connexion to introduce next generation Internet protocol television (IPTV) platform

Cogeco Connexion, a subsidiary of Cogeco Communications Inc., is proud to announce that it has entered into an agreement with MediaKind (previously Ericsson Media Solutions) to offer its customers the MediaFirst next generation Internet protocol television (IPTV) platform in Canada. Cogeco Connexion is taking its customers into the future with the introduction of MediaKind's state-of-the-art solution, enhancing their experience with highly customizable video content, wireless receivers, voice activated controls, and access to Android Google Mobile Services for a complete video offering. This evolution toward IPTV will further enhance Cogeco Connexion's TV platform offering, demonstrating the Company's ability to truly listen to and adapt its services to changing market dynamics and customers' needs.

"At Cogeco Connexion, we always make our customers' needs central to our priorities and decision-making process," stated Ken Smithard, President of Cogeco Connexion. "Trends in TV viewing clearly show that operators must always innovate in order to offer a rich and customized customer experience. After careful consideration, we are confident that the MediaFirst IPTV platform is the best vehicle to fulfill our promise to Canadian viewers by offering a cutting-edge technology with personalization features and greater ease of use for the kind of viewing experience our customers want and deserve."

"Once integrated, Cogeco Connexion's new MediaFirst Video Experience will be entirely IPTV-based, voice activated, and will rely entirely on a media-optimized cloud-based TV platform," explained Michel Blais, Vice President, Engineering and Operations, Cogeco Connexion. "We expect to make the service available to customers throughout our footprint by mid-year 2019 and it will then become the standard video experience offered to new customers."

Customers currently enjoying our existing video services, including the advanced TiVo solution, will continue to be offered their current services in the future as MediaFirst will coexist with these video platforms.

"This announcement is great news for Cogeco Connexion and its customers. The introduction of an IPTV solution allows for a transition to a more efficient all-Internet protocol video delivery solution providing Cogeco Connexion with access to a broader video equipment ecosystem," added Luc Noiseux, Senior Vice President and Chief Technology and Strategy Officer, Cogeco Communications Inc.
 

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It's a bout time, good for Cogeco, but they shoulda done this years ago. why wait until now? oh well at least they got the ball rollin'
 

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The press release says "We expect to make the service available to customers throughout our footprint by mid-year 2019 and it will then become the standard video experience offered to new customers."

My guess is that if they aren't already doing employee testing, they will be in the new year. Expect a phased rollout beginning in certain cities in the spring and finishing "mid-year," assuming they follow their schedule.
 

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Interesting coincidence...

I get survey notifications as part of Petro-Canada's Petro-Points program that earn me free points for filling in surveys.

Today I got a notice for one that would be from Cogeco in regards to the new service, asking about features, pricing, options, etc. From the way it was worded it came from Cogeco and talks about TiVo and moving to this platform.

It looks interesting and cheaper than we what pay now and we would get more in return (believe it or not). Of course, this doesn't mean it's written in stone yet but it's going in a good direction.

It may save us as customers when our promo ends in early August. We'll have to wait and see. :|
 

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Any more news on this??

I recently spoke with both Customer Service & Tech Support on when this might start to be available. Neither had any clue whatsoever what this new service was and had NO details. I actually sent the CS and the TS a copy of the August press release; they thanked me very much as they had not been told anything about this potential new service. This doesn't bode well for an imminent release! I'm waiting to ditch Fibe and rebundle my services with Cogeco for at least some bundled package savings (Bell internet is terrible value and performance!).
 

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So if you want more info on the set-top box that will be offered, based on this Bluetooth certification https://launchstudio.bluetooth.com/ListingDetails/59068

Code name UIW4020COG, it will be provided by the French company Technicolor, the model is the "Sapphire", running Android TV 9.0.
It's using a quad-core Broadcom processor, with 2GB of RAM and 16GB of storage.

This model is already in use in Sweden by Com Hem, as the TV-Hub if you want to check that.
 

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I checked the current status. October 30 last quarterly financials said: "getting ready to launch its IPTV platform." Presentation listed Cogeco Connexion FY2020 priorities including:
Launch MediaFirst’s IPTV platform:
– Customizable video content, WiFi devices and voice activated remotes
– Savings through increased self-installs, lower equipment cost and increased network capacity

I didn't listen to the conference call to see if there were additional followup question. Next quarterly report scheduled for Tuesday, January 14.
 
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