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I'm posting this to receive up-dates. I'm considering Epico or Fibe and would like to know about anyones experiences with this service. Compression on 4k, cloud playback quality, etc.I posted this over at DSL also....Has anyone found out about picture quality? How does the bitrate compare with Tivo 4k cable? Also as mentioned earlier, what modem comes with it and can it be bridged unlike CODA 4589 when you have Tivo?
That's not surprising. TiVo is pretty much the gold standard and a successful product. Most cable boxes are so poorly designed and buggy that they would be laughed off the marketplace if they weren't the only option.My previous TiVo box was far superior in every way.
Which internet speed package do you have?Had the new EPICO service for about 6 weeks now. Generally speaking I'm not too pleased with it.
My previous TiVo box was far superior in every way. I've been in contact with Technical Support numerous times.
First of all, the user interface and general layout of Home Page ,Guide and Recorded Shows is horrible.(why they wouldn't use a similar design
of EPG as TiVo, I don't know). The playback of recorded shows is very glitchy. It flashed Blue Screen every few minutes (no matter what show,what channel and what time).
Live TV is also an issue where it drops out and glitches. It does the same thing on all 3 EPICO boxes. The playback of Recorded shows has a few problems including,when I playback a show (that is in Progress) it doesn't go to the beginning,it goes to the Live position (I have the Tech's working on that for last 5 days). In general the Layout of the Home menu is very "amateurish" looking. It looks to me like Cogeco saw the fast moving move over to IPTV and jumped on the bandwagon by rolling out their EPICO service too fast ,before all the glitches have been ironed out. I forsee Firmware updates coming soon. By the way, the signal strength coming into the house is good. The modems are OK (although I've had to change it twice ....once to an Arris and then back to another Hitron). I'm also not happy with the WiFi (LAN works great but wifi drops out for no reason.........but,thats another story)
Thanks for quick reply, 57. I had a Cogeco tech in yesterday and he suggested a workaround was to unplug the TV for 30 seconds and then re-plug. It did work but he replaced the box and the remote (even giving me an extra remote) for good measure. All is good for now. That's the third box in the space of a month.Usually these sorts of issues are related to the signal strength at the box, either the original signal to the home, or the WiFi signal if you're using WiFi. Try swapping your two boxes and see if the problem follows the box, or the location. If it's the latter, then you have a signal issue. If the former, then the box could have problems, although it's pretty rare to have problems with numerous boxes.
It sounds like the old box was losing its programming and reloading the firmware from the Cogeco servers every time. That's what the gear icon represents on Mediaroom boxes like Bell Fibe TV or Telus Optik TV. The firmware should remain intact even if the power is unplugged.I get a nice chrome cast photo and then the screen goes dark, then what looks like a small gear appears on the middle of the screen and then finally the Epico logo appears. Then once that loads I get a notification to pair my remote to the TV. This happens almost every time I start up.
Actually it does, but only briefly. It happened when the tech was here and he says it happens on his box too.It sounds like the old box was losing its programming and reloading the firmware from the Cogeco servers every time. That's what the gear icon represents on Mediaroom boxes like Bell Fibe TV or Telus Optik TV. The firmware should remain intact even if the power is unplugged.
I assume the gear icon doesn't show up on this third box or the one in the bedroom?
Got a couple to replace my two Technicolor boxes from my local Cogeco as well (just asked for the newer box). They do seem snappier and more glitch-free. FYI if you're using a Harmony Remote, the box is a Sagemcom DIW3930 (though it pairs with the same remote so you don't really need to change the device).Update: My local Cogeco finally had the new Sagemcom boxes in stock, so I exchanged them and they truly make a huge difference, at least in my case. FYI, if you want to use optical out for your surround sound, these only take ‘mini optical’, so you’ll need to get an adapter.
Did you need to set up anything differently with your Cogeco router to receive best services with your third party streaming app? Struggling with mine. Works, doesn't work, buffers or just struggling to have IPTV channel displayed. Don't think it's the speed we have from Cogeco (1 GB) but I have something incorrectly configured.Which internet speed package do you have?
I have the 1gb internet and just received an offer to subscribe to Epico x-treme. We currently use a Fire stick with 3rd party streaming apps.