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On DVD players closed captioning only works at 480i. If your DVD player is up converting then the TV will not be able to display the CC.
Have no fear there is a work around. Turn on subtitles. Its just like closed captioning.
Most think subtitles will only display other languages. English is always included. Just press the subtitle button on the DVD remote and cycle through them until you get English though its usually the first one.
 

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Ok lets me understand this. Regardless of DVD player or connection digital or analog. Upconverting & progressive scan turned off CC or subtitles will just not work with this DVD or others?
And using it on different TV's is the same result?

Lets set everything to the most basic settings and work up to figure out why this is happening.

Connecting the dvd player to your moms tv with composit (red white & yellow) does CC or subtitles work?
 
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