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Discussion Starter · #21 ·
New firmware is available for the 9865. It is 5.1.1.0104. I will summarize, in point form, in the next post, the differences between this latest firmware and the previous version and any items that have been fixed or deleted... Discussions should be kept to the main 9865 thread. I've temporarily closed this thread to preclude discussions here.

Firmware version is found by going to the troubleshooting section of your menu. Settings - ^ - Troubleshooting, Select - > System Info (or "About")

New firmware usually takes several weeks to roll out to different areas of Ontario. There is no way to predict when you will get it and it could take a month.
 

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Discussion Starter · #22 ·
Notes:

Do not try any of the new features of the new firmware until at least 24 hours after you get the new firmware. It seems to take a day or so for the firmware to "settle", much like previous versions, or when you first got the PVR. This is necessary as the PVR gets proper authorization again from the head end.

It's also probably a good idea to do a reboot once you have the new firmware, perhaps as you plan to shut down for the night.

You may not be able to access the PVR via Anyplace (web or app) for the first day or so. It should come back normally after that time.

New Features:

We now have the ability to delete more than one programme at a time using the "A" button. (do not attempt on the first day)

"Stop Recording and Delete" option appears to be available.
 

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Discussion Starter · #23 ·
New firmware is available for the 9865. It is 5.1.1.0105. I will summarize, in point form, in the next post, the differences between this latest firmware and the previous version and any items that have been fixed or deleted... Discussions should be kept to the main 9865 thread. I've closed this thread to preclude discussions here.

Firmware version is found by going to the troubleshooting section of your menu. Settings - ^ - Troubleshooting, Select - > System Info (or "About")

New firmware usually takes several weeks to roll out to different areas of Ontario. There is no way to predict when you will get it and it could take a month.

Edit: There don't appear to be any noticeable differences introduced with this firmware version.
 

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Discussion Starter · #24 ·
Navigatr was rolled out on July 28th to some areas, however, that version contained a huge number of issues as documented in the Navigtr thread here and over on Rogers’ Forum. The latest version of Navigatr (6.0.0.132) (Espial 6.0.8-1.1.90) has addressed some of the major issues, but some issues remain. I believe the issues on the 8642 are similar.

I’ve compiled the following list of known, current Navigatr issues. I’ll keep this thread open for a while and let people add more. Then I’ll add their points to the following summary.

1. Information regarding recorded programmes requires you to click on a tile for series recordings - a pain.
2. Information regarding single recordings, such as channel recorded, length of programme, requires you to start watching the programme – a real pain.
3. Scheduled recordings currently appear at the bottom of your list of “Recordings”, rather than in a separate list like before. Workable, but a bit strange and annoying for anyone with many "recordings", especially when you cannot use the "up" arrow to go to the bottom of the list. If you sort by date, Series scheduled recordings are inside tiles at the top of the list if one of the episodes has already recorded.
4. CC could not be enabled from a recording. You had to switch to live TV, invoke CC and find your recording again, taking a huge number of clicks depending on the location of your recording. See tip 11 in the next post to see how you can now invoke CC, although it would be difficult to design a more convoluted and unintuitive method.
5. PoP – the pictures are significantly smaller than they used to be. The “move” button allows you to go to PiP with various positions for the PiP and eventually back to PoP, however, it would be nice if the PoPs were bigger.
6. Using the FAV button may mess with your settings for favourite channels and all channels. I suggest repeated presses of the “Guide” button, like on RTN to cycle between All and Favourites
7. Some people still say the fonts are too small. I don’t find this an issue on my TV (11’ from a 65” TV, however, some people may be “farther away” – ratio-wise.
8. Pressing “info” brings up something different when watching a recording than when watching live TV. The experience should be identical, or at least similar. Pressing "info" also stops the playback of your recording and if you press an incorrect button, may bring you back to the beginning of your recording instead of resuming.
9. Some people have reported that nothing happens when they press the "Settings" button. See tip 3 below.
10. If you set reminders, when the reminder comes up one minute before the programme starts you can select "Watch Now" or "Dismiss". With RTN when the programme started, the PVR switched to that Programme automatically if you hadn't pressed "Watch Now". With Navigatr it doesn't switch - I consider this a failing.
11. When viewing your scheduled recordings, if you perform an edit like deleting a scheduled recording, instead of going back to your "place" in the list/tiles, you are taken back to the top of the list. This is annoying since you may wish to do more editing.
12. With some menus (see tips in the post below), you can use the up arrow to wrap around to the bottom of the list (when invoking CC for example), or the left arrow to quickly go to the far right (when using the letter search for example). However, with the list/tiles you cannot. This "wraparound" is inconsistent, annoying and should be corrected for the list, and anything else that doesn't perform that way.
13. Some people cannot see the bottom of the second row of tiles, or the bottom of the Guide. This is due to Rogers not placing these in the "safe zone" for broadcast. See the tip on overscan in the tips post below.
14. The "manual recording" option is no longer available. (not to be confused with single recording).
15. The 9865 can sometimes become sluggish, taking significantly more time than usual to respond to remote control button presses. A reboot usually fixes the issue.


Some people have reported problems with the download to their STB not completing - error messages, stuck on countdown, etc. This is almost always a signal issue at your home or in your neighbourhood. Move the STB to a different location in your home as close as possible to the demarcation point – or call Rogers and have them check your signal. The 8642 and 9865s require a good signal to boot. Do not connect the RF-coax cable through any devices like power bars, line conditions, UPS, etc.

Please, list the issue in a concise manner . There are other threads where you may discuss the issues in more detail or discuss Rogers in general. Thanks.


Gdkitty has developed the following list of issues with Navigatr on the Rogers Forum. Some of the information is copied from my information with my blessing:

NAVIGATR: List of issues from Community - Rogers Community
 

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Discussion Starter · #25 ·
Tips: Here are some tips (workarounds) that may help you navigate Navigatr more quickly and more easily.

1. When you bring up your “List” of recordings, you can page down to see your scheduled recordings. Near the bottom of the page you will see your recordings scheduled for the next 6 days. You may also see some scheduled recordings that appear to be blank. You may have set these some time ago and they are simply scheduled but the programme doesn’t air within the next 6 days. Navigating on the single page is usually faster than changing the “filter” on your recordings. Series scheduled recordings will be "inside" tiles near the top of the list if one of the series has already been recorded - you'll need to scroll up to the "scheduled" tab. Even if you record the same programme, you'll see different tiles for that programme if you did one with a series recording, one with a single recording (one tile for each single recording) or if you scheduled the same programme for different channels.
2. When you’re in any of the menus, you can often go “up” instead of “down” or “left” instead of “right” (Wraparound). For example, when navigating the menus to invoke CC, if you use the “up” button after “Info-More”, you’ll be able to invoke CC in 6 clicks, rather than the 11 clicks it would take if you follow the menus using the “down” button. Same holds true after pressing “Settings” to take you quickly to “Troubleshooting” in one click. People need to remember that menu items may not always appear on the page you are looking at. You may need to scroll down, or up, to get to more menu items. Sometimes there is an "arrow" at the bottom of the page indicating this, sometimes not.
3. Some people have reported that they see a blank screen if they press the “Settings” button. For those of you who have this issue, try pressing “Menu” instead. “Settings” should then be a submenu there. If you still can't see the settings, you may need to get Rogers to do a factory reset, or try one yourself - you'll lose all your recordings and settings though. I believe this issue only affects the 8642s (NB2) - perhaps you can trade yours for a 9865 (NB3) - advise Rogers of this and other issues with the 8642 and you may get the exchange for free. Should now be fixed with firmware 6.0.1.0110 - see post 29 below.
4. Don't press the FAV button at all if you wish to avoid problems with the current version of Navigatr. Just like on RTN, press "Guide" once to get all channels. While in the guide press "Guide" again to get your favourites, if you press "Guide" again, it'll go back to all chanels, etc. That should preclude any issues with your favourites.
5. "More Like This" can be disabled. Go to Settings - Related Content Settings - Don't Show.
6. In order to check on my scheduled recordings I typically use AnyPlace Web interface (or the RAPTV App, or the mobile App), rather than the PVR itself. You cannot find "zombie" (0-recorded, 0-scheduled) recordings there though.
7. For searches, I typically do the same (AnyPlace/App) because it's a lot faster, especially for a touch-typist like me. I try to use AnyPlace when the internet/Rogers is less busy, avoiding lunchtime and prime time whenever possible.
8. Some people have reported that they cannot see the bottom of the second row of tiles in their list, or the bottom of the Guide. This may happen for any TV that is not set for 0% overscan. Most TVs default to 16:9 mode, which has about 2% overscan, meaning that you don’t see about 2% of the picture. This is done because many broadcasters don’t properly center their images and you may end up seeing very thin black bars or small white or coloured lines around the edge of the image. If your TV allows for it, invoke the 0% overscan mode by cycling through your TV’s stretch modes, or by checking for it in the user setup menus. Rogers should have placed these tiles/Guide in the “safe zone”, so that they can be seen by those using the 16:9 (2% overscan) mode.
9. Courtesy of @RichardB, if you use a Harmony or similar programmable remote, you should tell the remote that you have a 9865 (NB3), otherwise you may run into a "Settings/Menu" issue whereby the incorrect menu comes up on say your 8642 (NB2).
10. If you have a Harmony, or similar, remote you can programme a macro that hits the "exit" key after pressing say "Play", or "FF", or the 10-second skip back keys. This will get rid of the progress bar immediately, instead of waiting 8 seconds after "play", or "skip back," or forever when FF or REW. You may need to enter a 1-2 second "pause" into the macro if the PVR is slow to respond.
11. In one of the Rogers forum CC threads, there are new instructions on how to turn on/off CC, whether you're in a recording or watching live:

Press "Guide" - "Info" - up arrow twice - you are presented with the option to turn CC on or off. Looks like you can also do language options in that menu if applicable.

12. Gdkitty has developed the following "How To" guide over on the Rogers Forum. Some of the information is copied from my information with my blessing:

Navigatr Guide - How To - Rogers Community


13. Since "single recording" tiles show almost no information regarding the recording, you may wish to set up a "series recording" instead. This tile will show the channel name, date and time when you click the tile. When inside the tile, go to the right side to "delete all scheduled recordings after you've finished watching and deleted the programme you just watched.

14. If you wish to view a series programme that's still recording, click the tile and move to the scheduled tab, rather than the recorded tab. The programme doesn't move to the recorded tab until it's finished recording.

Hope this helps some people. More tips? Please post them below.
 

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Comments on 57's points:

1) ALL info on a program SHOULD pop up in a box on top of the tiles screen when you highlight a program. This would solve the problem of very little or NO info being displayed for a program.

3) Sched recordings should quickly pop up when you hit the green List button twice - the way it did before. This is obvious. The HUGE problem with the way things are now is that I've got 473 recordings on my PVR. Do you REALLY think I can page down to the bottom of my list to see Sched recordings?

And there is an inefficiency in the way you select viewing Sched recordings - after you hit the red C to filter to show Sched Recordings, you should NOT have to go back up and click on Save filter settings. This is several extra keystrokes. When you've changed the Show All Recordings to Show Sched Recordings - you should be able to simply hit Select to see programs.

6) Agreed that the Guide button is all messed up. Default right now is to show Favorites - but there is ALREADY a Favorite button on the remote. Why have two buttons doing the same thing?

But I'm not sure the Guide button should cycle through a choice of options including Favorites. The default choice should be Subscribed Channels. IF the button cycles through choices, then the second should be Favorites, and third should be All Channels. And how many people want a separate menu choice for PPV or Music? I think far less than 1% of users. We shouldn't have to wade through a menu of choices by hitting the red C button. Hit Guide once to see Subscribed, twice for Faves, 3 for All.

8) There is massive inconsistencies in the way the interface operates from screen to screen. Sometimes when I hit stop while watching a program the control options are on the right of the screen - and sometimes they are in the middle of the screen.

The way you cursor through lists should be consistent. In some cases there is wrap-around. In others there isn't. Especially with a large list of programs - you should be able to go back to the top when you are at the bottom by hitting down - or more importantly - if you are at the top of the list of programs recorded - simply hitting up would take you to the bottom of the list where Sched recordings are shown. (But I wouldn't know. I've never seen the bottom of my list of 473 recordings. :) )

And when you get to the end of a row of listed programs - hitting the right arrow should take you to the NEXT line.

And who the heck thought the new search keypad with 2 lines of letters was 'better'? It's slower than the old 'portrait' choice of letters. And the search results are now severely limited - just providing ONE choice of when a program plays. This is SIGNIFICANTLY less helpful than the old results which showed ALL times the program would play in the next week. I used this feature OFTEN. It especially allowed me to record some programs in Standard Definition to save disk space. The new search results are severely hobbled. And you STILL can't select your search result to record as a series.

And the inconsistency of SOME menus stopping a program playing - but not others - is irritating. If you're watching a recording - and hit List - the program stops playing - but MANY other menus you enter still have the recording playing behind the menu - AND - more annoying (but a minor bug) - is when you then exit one menu to go to a submenu (or something like that) - the program starts playing again for a split-second - but then stops again when you hit the other menu.

9) I'm one of those who can't see my Settings Menu. I've heard that you MAY need to do a Factory Reset to solve this problem - and people who have reported this problem to Rogers have FALSLY been sent emails saying the problem has been resolved. It hasn't.

But - 57 - I still can't get into my Settings after I hit Menu. The option of selecting Settings is a sub-menu after hitting Menu - but nothing shows up on my Settings screen after trying to approach it from this method.


With the Navigatr download last week - my box got 'stuck' in download for an hour after rebooting several times. Pulling the plug got it to finally reach the working screen. (But maybe that's why I can't see Settings.)
 

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7. Some people still say the fonts are too small. I don’t find this an issue on my TV (11’ from a 65” TV, however, some people may be “farther away” – ratio-wise.
There are several places where the fonts are still too small, because Rogers didn't do a complete job or test when they increased the font sizes. Some examples are the messages that appear when deleting and scheduling programs. Huge white space with tiny letters like "Are you sure you want to stop recording <program name>" or "Are you sure you want to delete this episode of <program name>", or "This program is now recording".
 

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Another bug.
In Settings/System/Front Panel Display
Select "Channel When Tuning".
Now you have the clock on the front panel.
Change a channel, and the channel number displays for what appears to be less than a tenth of a second. Totally useless.
With RTN 5.1 it stayed visible for maybe 2 or 3 seconds at least.
 

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Discussion Starter · #29 ·
The latest version of Navigatr is 6.0.1.0110 and has been downloaded to many people. It reportedly:

- allows you to see "Settings" on the 8642 (NB2)
- makes the 8642 slightly less sluggish.
- solves the "memory leak" in the 9865 (NB3) so that it no longer becomes sluggish requiring a reboot.
- solves various other issues with recordings?
 

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Discussion Starter · #30 ·
The latest version of Navigatr firmware is 6.0.2.0102. It should be rolled out to most people by now, but if you don't have it yet, you will shortly.

This version should correct the CC issues people were having with particular channels - either no or garbled CC.

This version also fixed the "Catalog Error 835MC" on 9865 On-Demand channels.

Remember that this is a "list" thread only and that Navigatr should be discussed in the Navigatr thread.
 

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Discussion Starter · #31 ·
Rogers rolled out new Navigatr firmware this week. If you don't have it yet, you'll get it soon, if you previously had Navigatr. This is version 6.0.3.0106, in honour of the first anniversary of Navigatr. ;)

So far no one has reported any significant changes/modifications/features/bug fixes, etc. As soon as any come to light in the Navigatr thread here or on Rogers' Forum, I'll summarize them here.

I wish Rogers (and other providers) would provide a list of changes whenever they roll out new firmware. New apps and new software updates typically have such a point form summary - why not Rogers firmware???
 

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Discussion Starter · #32 ·
Rogers rolled out new Navigatr firmware recently. If you don't have it yet, you'll get it soon, if you previously had Navigatr. This is version 6.1.0.0121

So far no one has reported any significant changes/modifications/features/bug fixes, etc. As soon as any come to light in the Navigatr thread here or on Rogers' Forum, I'll summarize them here.
 

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Discussion Starter · #33 · (Edited)
Navigatr October 2016 - Firmware Update 6.2.0.0139: (This post has been updated after I received the firmware on October 31 and includes .0141 firmware which corrected a date bug)

Positive Changes:

1. You now have the option to view recordings as a List or as Tiles.

2. You can toggle between Recordings and Scheduled Recordings by pressing “List” repeatedly. You can also switch by using the cursor and menu selection, but that’s more steps, so why bother.

3. CC now requires fewer button presses – “Info – Enable (or disable) CC - exit” (This is only when watching a recording).

4. PoP is now larger (the left side nice and large).

5. You can now delete multiple recordings by selecting them (Manage PVR Space – Select Recordings, Delete Selected).

6. "Info" no longer stops playback of a recording.

7. Wraparound (up/down to go from beginning of the list to the end and vice versa) now works in the lists/tiles.

8. People have reported that their NB2s (8642) are a bit faster (compared to previous Navigatr firmware), especially in the list view and with WHPVR. If your unit is slow, try rebooting to reload the firmware.

9. There is an extra digit in the drive space used number, even though this can often be meaningless due to media shrink…

10. ROD appears a bit different.

11. Series Recordings in progress are now in the "Recorded" list where they should be, instead of under Scheduled Recordings.

12. Fonts are larger.

13. The Year of the recording now shows in various places. Before this update, the year did not show.

14. The progress bar is no longer present and no longer stays (requiring you to hit exit) when you return to a recording you're watching from the List view. This is good. List still stops (pauses) a recording that you're watching.

15. After deleting/editing a scheduled recording, you are now taken back to “where you were” in the list instead of the start of the list. This is good.

16. If you "pause live TV" and stop the programme, you are given the options we used to have, including stop/delete.


Negative Changes:

The list now contains fewer recordings or scheduled recordings per page. (8 tiles vs. 12 tiles previously, 4 Scheduled Recordings vs. up to 12 Scheduled Recordings previously.

I was able to replicate the issue of a programme not resuming. It will/may not resume if you are not at least a couple of minutes into the recording. It will also not resume if you switch directly to a channel from watching the recording. The "place-marker" to allow resuming doesn't seem to be set if you do this. If you pause the programme you are watching (which I usually do), it sets a "place-marker" and you can resume the programme. I tried pressing "List" without pausing and doing that does seem to set the "place marker" and it resumes. So, my recommendations are: do not switch directly to another channel when watching a recording. There are other instances that cause a failure of the "place-marker", like turning the PVR off, using Reminders, etc. Until this issue is fixed, if possible pause the programme before doing anything else if you wish to resume that programme. (Not possible with Reminders unless you cancel the reminder, pause the programme, then go to the channel - a real pain) See post 35 of this thread.

The “Manage” button is missing from certain menu options (like selecting a single recording) so you can no longer easily change a single recording to a series recording, nor can you change the “delete date”.

Delete a programme now defaults to “No”, so extra button presses are required to delete a programme after you’ve watched it. Some people may prefer this option to avoid accidentally deleting a programme. The position of the delete button also changes depending on if you FF to the end of a programme or "stop" the programme. The position also is different for Series vs. Single recordings.

The “Watched” tag at the top-right of series recordings that you have watched is no longer there on the tile.

On my main 9865, the "list" takes a bit longer than before to come up after pressing "List", whether in Tiles or list view. The time taken to get to the list page may depend on how many recordings and scheduled recordings you have on your PVR, since my lesser-used 9865 is quicker getting to the list. The extra time may be due to the wraparound feature now working and it needing to "count" the number of recordings you have on your PVR and set the "slider" on the right side. Some other menu options also take a bit more time. Most other functionality appears to be the same speed on my 9865s.

The firmware is quite slow on the older 8642 (NB2) boxes. You need to be deliberate in your button presses and wait for each command to take place, otherwise you may end up with your box rebooting as commands stack up and the underpowered 8642 can't handle it.


Unresolved Items:

The tiles for single recordings still do not contain information like the channel number, channel name, date recorded, time recorded, runtime. You need to still start viewing the programme for this information. Apparently pressing “more” will bring up the recording length. It would be nice to show the type of information you can see when using AnyPlace Web.

WHPVR doesn’t show which PVR a recording is on if you have two PVRs.

Left/Right wraparound does not work in the tiles view.

Progress bar only shows time to the end, which is useless when a recording is still proceeding. It would also be useful to know how long the original air-time was since many of us extend recordings in order not to miss the end.

Zoom is still not zooming the correct amount to view 4:3 letterboxed as full screen. How difficult can it be to zoom by a factor of 1.33 in both directions?

An option to view “oldest first” would be appreciated for viewing series recordings. At least with wraparound you can now go to the bottom of a list without pressing buttons many times to get there.

Reminders still don't change the channel when the time comes up. You still cannot set “daily or weekly” reminders. You must set each reminder individually. If you do not acknowledge the reminder, for example if you're away from the TV at the time and not on the reminder channel, then the reminder will come up again in 5 minutes. I'm not sure if it'll keep doing this every 5 minutes for say ½ hour, or if it only happens once.

The option to start recording a programme late, or end it early, still doesn’t exist (Manual Recording)

CC still takes at least 7 clicks when watching live. "Info" should function in a similar manner whether you're watching live or watching a recording. It currently does not.



The Huh?

Under the "Recorded" tab you not only have your recorded programmes, but also zombie recordings and scheduled recordings (in that order). This is not really an issue, it's just a bit weird to have scheduled recordings under the "Recorded" tab. It's nice that the Zombie recordings show up somewhere though - helps to keep track of scheduled recordings that are not in the IPG for the next week... The scheduled recordings do not show the next recording date/time in the tile view like they used to (under Recordings), but they do show the next recording date/time in the list view (under Recordings).

Many people are affected by Updates at 2AM. If you are, a reboot typically won't take place at that time if you are recording a programme, so set a (daily?) recording for a channel like Stingray music (726?) for that time frame. Stingray recordings take up very little hard drive space and can then be deleted the next day, or once per week.

If you press "List" when watching a recording, you will be automatically returned to that recording after a couple of minutes.

If you are watching a recording, then press List and watch another recording, when you're finished with the second recording, when/if you delete the second recording, you are taken to the list, but if you press "Exit" from this list you are taken to your first recording, not the previous channel you were watching. This is essentially backing you up in time, which I guess is good.

During a reboot, I see that the little progress timer at the bottom right is appearing again, like with RTN. I don't recall seeing this with Navigatr, but perhaps it was there...

After you delete a series recording, rather than taking you back to the list you are presented with the settings for that series. I see no reason for that extra step. It's now many more button presses to delete a programme due to the position of the delete button, the need to confirm the delete, and the settings screen mentioned here.

I noticed another minor irritant last night that I believe is new to this latest version of Navigatr. When navigating the IPG, there is information, regarding the particular programme you're on, at the top left of the screen for most programming. This information area used to show 3 full lines of information and would scroll if there was a 4th line. It now shows 2.5 lines of information forcing a scroll for any programme with more than 2 lines of info. This is quite distracting and now affects more programmes. Perhaps a font size change caused this? Perhaps the screen area devoted to this information can be increased to compensate?

Each night I bring up my favourites (I have about 30) in the IPG and scan for new programmes to record a couple of days out. When I was trying to navigate down one channel using the down arrow (I was already down about 15-20 channels) the IPG "jumped" back to the top of my favourites, meaning I had to page down again. This seems to be a glitch which is repeatable. If I go to the third or fourth page of my favourites, a couple of days out, press "day-" to go back a day and press the down arrow, to get to the next channel, the info at the top left shows the incorrect channel from the first page of my favourites and as soon as I press another key, I'm taken to the first page of my favourites. I have found a workaround by not pressing the down arrow after "page-", I press the right arrow first. This precise combination of button presses may not be used by other people...

A thank you goes out to Rogers for fixing many of the issues, however, your work is not done as indicated in the list above of issues that remain and new issues created.

Tips:

1. By using "AnyPlace" (App or Web) you can see more information regarding your recordings and also more easily schedule or search for upcoming recordings, etc.

https://www.rogers.com/customer/support/article/anyplace-tv-overview

2. To delete a zombie (or other) series recording (Zombie = a scheduled series recording that doesn't have any air-dates in the next week).

- Find the zombie (or other scheduled series recording) in your tiles view
- Select the zombie or scheduled series recording.
- Select "Scheduled" on the right side (on the right side of the screen.
- Select "Cancel Series Recordings" (which becomes visible after step 3.) Confirm
 

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Discussion Starter · #34 ·
1. With the latest firmware, 6.2.2.0114, with HDMI, the STB now shakes hands with your TV and will automatically change the output to 1080P if your TV is capable of receiving 1080P for example. You are notified on screen the first time this happens, however, you are not given an option.

I do not like this since I would prefer to do the conversion in the TV! The only workaround currently would be to change the setting each time you fire up the TV/STB (or use component video). People who have their STB connected to two devices may have issues with the second device if one is 1080P and the other is 1080i. The only workaround is to utilize component video for both devices. This has caused issues with some older 768P TVs - again the only workaround may be to used component video cables.

2. As a test I played a couple of OD programmes. Both on ROD and TMN-OD. The programmes had 3 FF speeds. The fastest speed is 60X normal, so you can go through an hour in 60 seconds. This should be a welcome change for many, since the single FF speed was a bit slow.

3. Scheduling recordings or setting reminder timers in the IPG seems to be a bit faster than before.
 

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Discussion Starter · #35 ·
Firmware Version 6.3.0.0104: Rogers have (perhaps) solved the "resume" issue where if you're watching a recorded programme and you switch to a live channel, or turn the PVR off, the PVR forgot where you were and either took you back to to the start of the recorded programme, or the last time you pressed pause.

It even remembers your spot if you use a reminder, like I do every night.

Edit 1 - if it doesn't work, try another reboot. Also, this doesn't apply to pause-live-TV, only completed recordings.

Edit 2 - I have two 9865 PVRs. Resume works properly on my Office 9865, however, it only works on the first programme watched on my Home Theatre 9865 after a reboot. On the second programme, it no longer resumes properly. If I reboot it'll work again for one recording only. The reason resume may work properly on my office 9865 is because it has very few recordings on it and is used mostly by my wife.


Looks like it hasn't been fixed properly after all.
 

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Discussion Starter · #36 ·
I received the latest firmware 6.4.0.0112 overnight on both my 9865s. There is now an option under Settings - Appearance for "Auto" in addition to the other output formats.

You should now be able to allow the PVR to choose your output format when it starts up (auto), or you can set it to whatever output format you wish and it should "stay". This should be welcome for anyone who encountered "no signal" or similar issues with an older TV that didn't "shake hands" properly.
 

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Discussion Starter · #37 ·
It appears that Rogers is rolling out new firmware version 6.6.0.0120. The previous version was 6.4.0.0112. To find your version go to Settings, scroll up one to Troubleshooting, select About. This firmware is apparently only being rolled out to the older boxes like 8642, 8600, 4642 to help speed up the boxes, which are quite slow since the Navigatr rollout. Part if this is accomplished with a different (simpler) font in the IPG. It may take several weeks before everyone has the new firmware. As/if people note any other changes, we'll report them in the Navigatr thread.
 

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Discussion Starter · #38 ·
As mentioned in the post above, new firmware (6.6.0.0120) has been rolled out to all Navigatr boxes (4642, 8642, 8600, 9865, etc)

This firmware has affected the font on the older boxes (not the 9865), but has speeded them all up a bit. Here are my comments on my 9865:

1. The list/recording functionality is significantly faster.
2. Most programming now seems to have "art" for the tile view. I believe this is better than before when quite a few tiles were blank. Several programmes that I record weekly now have art when they didn't previous to the update. It's visible on both my 9865s.
3. The "are you sure" pop-up to confirm deletion comes up every time now. I used to have to press the delete button twice most times previously.
4. After pressing "confirm", the delete is now so fast that I sometimes wonder whether the programme has been deleted, but it has. I can get used to the better response times though.
5. If you have a series recording set up, but delete a single recording from the series, that recording will come back to life after a day or so...Not good.

(I sometimes set up several series to catch various recordings and because I don't always trust the "New" modifier). When I look forward for the week and notice there is a duplicate, I will delete one of the scheduled recordings. Unfortunately, that recording now seems to "reappear" and record twice (say on two different channels, or two different times)) The duplicate scheduled recording also reappears on AnyPlace Home Edition.
 

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Discussion Starter · #39 ·
It appears that new firmware has been rolled out for Navigatr. Version 6.7.0.0126. Will report here if anything new crops up. Please post in the Navigatr thread if you see any differences, link below, as this thread is only for summaries.

https://www.digitalhome.ca/forum/61...are-guide-please-read-post-1-links-there.html

Some people with 8642 PVRs and certain AVR/TV combinations had handshake issues with HDMI that came about with the previous version firmware. The latest firmware apparently corrected those handshake issues. I'm not sure if 9642s or 4K were affected.

The problem outlined in the quote below seems to have been resolved with the latest firmware. You can now delete single recordings of a series and they do not "come back" the next day.
I sometimes set up several series to catch various recordings and because I don't always trust the "New" modifier). When I look forward for the week and notice there is a duplicate, I will delete one of the scheduled recordings. Unfortunately, that recording now seems to "reappear"
 
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