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Check your DVRs - Scheduled Recordings Gone..

5850 Views 32 Replies 17 Participants Last post by  Bplayer
There was a power surge on Rogers Friday around 5PM. Internet access was down for about 3 hours.

When I checked my DVR, all of the "all episode and timeslot" scheduled recordings were gone. The "one episode" ones were still there. I programmed them all back in and it seems to be fine.

I don't know which areas were affected, but make sure you check the scheduled recordings in your DVRs.

Luckily, I keep a list (spreadsheet) of my "usual" recordings/channels/times, etc. So putting them back only took about 5 minutes. Weird that only the "all episode and timeslot" recordings were affected.
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nfitz said:
And I find the 8000HD speed just fine ... I'm sure if one got used to a faster unit, then one might think it is slow ... but it is nothing compared to when that horrid Wink application was running!
I guess speedwise it wasn't absolutely horrible, I just found it very unresponsive changing channels, deleting recordings, all that sort of thing. Just kind of felt bogged down.

When I went to the 8300HD, I was extremely happy with the speed and other 'new' features that the 8000(HD) didn't have at the time.

Regardless, as much as bitch and moan about this stupid, stupid, stupid box, I love having a PVR, and simply couldn't live without one. :)

Don't bring up Wink...I had almost...*ALMOST* forgotten about it. :)
I can't get my 8300SD to allow any new recordings after the recent mess which lost most of my recordings. I can't get single recordings, multiple one slot, or multiple any time slot to work.

I have 2 recordings which survived. What do I do? Reboot somehow?
Unplug it for a few minutes. Allow it to reboot. Wait about 1/2 hour for it to download everthing and all should be fine. If that doesn't work, try again, with it unplugged for 1/2 hour.

If that doesn't work, call for service.

For more information on the STB, see the Digital Home FAQ "Tips for SA STBs".
I was on vacation for 10 days from the end of June to second week in July. When I returned my 8300HD had not recorded anything. And lost almost half of its scheduled recordings. My 8300SD worked fine and did not lose any scheduled recordings.

The night before we left, I had talked to a CSR and she put me on a regular package, my free preview was scheduled to end 2 days later, and we agreed to keep me on the Ultimate Digital with movies VIP. I have a feeling the 8300HD did not take the update from the CSR properly.

Anyway I was not a happy camper when I came home and saw what happened. On top of this the 8300HD would not record anything new until I unplugged it for about 10 minutes.

All is working fine now, but this almost made me switch back to Bell, if it was not for their lack of Named Based Recording and their lousy 2 days guide I would probably switch today.

But in the meantime Rogers gets another reprieve while I await Bell adding these features.

(I never missed so many recordings like this with Bell and it never just went and deleted any of my scheduled recordings, never mind more then half of them. I still have not set them all up again.)
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Last Wednesday night Ottawa had a 2 second black out and my 8300SD lost all its scheduled recordings. Funny thing is that my 8300HD did not lose any of its scheduled recordings. I guess these boxes take turns crapping out.

Shouldnt most of these issues be resolved/workaround (to some extent) with a UPS? I mean, these devises are expensive and spending a bit more $$ and buy UPS with a Voltage Regualtor for them should both protect them from brown outs/spikes and the programming loss.

My Home theather setup is all on a UPS since I feel strongly about protecting my investment.

Yes, this is a workaround and does not resolve the root problem but why not find a workaround and protect yourself until SA comes up with a fix?

My 2 cents
My to-do list also was wiped out. I had to call Rogers to remotely reset my PVR before it would allow me to schedule recordings. Thank God I have two fully functioning TiVos to record 90% of my shows. I only use the 8300 for HD and the occassional triple overlap.

If you have a home network and are computer savy, getting TiVo's to work in Canada are very possible. Check out: and the Simplicity software.

I was away recently for several weeks and set several manual "every Monday" recordings. Didn't take. Pain in the butt. I've missed very few recordings because of the way I usually set them up, but in these manual cases, they just "didn't take".

Had I set "in this timeslot" or "every episode" recordings (which have always worked for me, provided the title doesn't change), I would have had too many recordings and my HDD would have filled.

One of the things I wanted was 6' Under, luckily, the episodes are on again late this month. Soundstage will also probably be reshown...

Oh well.

Another Item I don't like is that I can't set it to record more than two weeks out. I've used my VCR a couple of times when I know a programme (F1 race) is 3 weeks out.

OK this is stupid

I bought an SA8300HD a few months ago and it's been working fine... up until several weeks ago when I started using scheduled repeating recordings. I have it set to record specific shows on an ongoing basis, and in the last week it just doesn't about half of the time. It even lists the recording but simply doesn't record it when the time comes. Very irritating, as it defeats much of the purpose of a PVR.

I tried a hard reset (unplugged it) and I still have the same problem. Before I went to the gym I saw that the repeating record function showed up as it should after I unplugged it. I came home after the gym and found that CSI did not get recorded.

So is this Record All Episodes function just totally useless or what? I mean if my 15 year-old VCR can do it, why can't a PVR?!?
Eug, this week I noticed the "(HD)" was dropped from the title of both CSI:Miami and CSI:NY. That's why the shows didn't get recorded. I had to tape both shows off the West coast feed. I've decided for now, I will delete all my repeated recordings set for HD shows and simply program it week by week.
rvs007 said:
Eug, this week I noticed the "(HD)" was dropped from the title of both CSI:Miami and CSI:NY. That's why the shows didn't get recorded. I had to tape both shows off the West coast feed. I've decided for now, I will delete all my repeated recordings set for HD shows and simply program it week by week.
Well, I also had problems with Stargate SG-1 and The Dead Zone, but IIRC, only on recordings that were repeating every day/week.
Eug, you should look at the following more recent thread...

Be sure to read the whole thread as there are some important recommendations in it on how to "workaround" the problems.
Reopening this old topic with some new information.

I maintain a hardcopy of all my scheduled recordings and check it on Saturday when the new TV guide is published and at least once during the week as I hate to miss recordings of my favourite programs.

Command In Chief (HD) is one of my repeat scheduled recordings. This program has not been on for the last few weeks, but the schedule recording was still in the list. On Wednesday last week the IPG was updated and this program was scheduled for broadcast on Feb 14. There was even the description of the program. The TV guide on Saturday also showed it with matching description.

But a funning thing happened along the way. The broadcasters changed their minds and pulled the program, at least that it what the IPG and Zap2it reflect. With this change, my repeat scheduled recording has also disappeared.

This looks like a specific condition that causes loss of scheduled recording. Has anyone notices this specific condition as well?
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