Channels go black

1161 Views 2 Replies 3 Participants Last post by 57, Nov 10, 2010

Arnesto

Discussion Starter · Nov 10, 2010

I have Eastlink Digital Cable, and more often than not (as of the last few weeks), I'll be watching TV and all of a sudden the screen goes pink and fuzzy for about one second then goes black. My cable box stays on, it still says the channel and if I press anything on the remote the light flickers on my cable box so it still responds, but just won't show a picture.. On occasion if I fiddle with the cable cords and unplug it, plug it into my modem, plug it into the tv, etc. I might get my cable back, but it's only temporary.

Any ideas?

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jimbo42

· #2 · Nov 10, 2010

Yeah call Eastlink tech support. Eastlink can diagnose your issues and send a tech out if necessary.

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57

· #3 · Nov 10, 2010

Pink colour is often an indication of a poor connection. Please provide us with the makes/models of all your equipment and which connections you're using.

Here's a key to the connections:

http://www.digitalhome.ca/forum/showthread.php?t=76085

Here's a list of things to check:

http://www.digitalhome.ca/forum/showthread.php?t=19694

Black Channels may also be a poor signal. Here's the FAQ on checking signal, which your provider can also do.

http://www.digitalhome.ca/forum/showthread.php?t=21274

Once you get things sorted out, check out the following useful post:

http://www.digitalhome.ca/forum/showthread.php?t=57741

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