Canadian TV, Computing and Home Theatre Forums banner

Changing servers with my ISP?

2 reading
184 views 13 replies 8 participants last post by  JamesK  
#1 · (Edited)
I am with Internet Lightspeed (third party ISP running on Rogers/Shaw infrastructure).

I recently upgraded my service from ADSL to cable (1000 Mbps).

I have been doing speed tests using Ookla and I notice that when I change the option for running the speed test to a different server, my speed either decreases or increases depending on the server. I think it defaults to automatically detecting a certain server (in Vancouver, as Lightspeed office is in Burnaby). I am in Calgary.

There are 2 or 3 Calgary servers listed and one of them tested very fast, faster than the default Vancouver server. But maybe it changes all the time.

This brought up several questions for me.

1. When I upgraded my service with Lightspeed, I happened to ask the technician where the Lightspeed servers were located, and he said that was confidential information. Is this normally confidential info with ISPs? I know that, for example, many cloud storage services openly provide that information.

2. Are the servers listed on the Ookla speed test all the servers that Lightspeed uses? Does my connection bounce between those servers?

3. When I feel my connection getting slow, can I manually change my server to a faster one? Can I change it to default to that certain server?

4. Will different servers be faster than others at different times of day?

I guess I don't quite understand how it all works.
 
#2 ·
That's not exactly how Internet traffic works. Your traffic is routed to and from the destination server via a series of hops across your ISP's infrastructure and then onto other organizations' networks. This shows you an example route: tracert

Routes are dynamic so that your traffic to the same site may take different routes at different times, depending on internet congestion and outages. These "routing tables" are maintained by ISPs - you have no control over them.

Speed tests are a way to measure your max bandwidth. They are not a good way to measure "how fast" a certain site will be. For example, for servers hosted in Seattle, that "very fast" Calgary route might wind up being slower than the Vancouver route.
 
#4 ·
1. When I upgraded my service with Lightspeed, I happened to ask the technician where the Lightspeed servers were located, and he said that was confidential information. Is this normally confidential info with ISPs?
Many companies, not just ISPs, do not advertise where their servers are for security reasons. I have been to several in my work and sometimes I have had difficulty finding them, as they didn't even have the street number on the building.
 
#6 ·
There are several speed test sites and the speed will vary a bit with each of them. Search the web for options. Fast.com readings are typically very high and are not in the same ballpark as most other sites, so I take Fast with a lot of salt.

Various websites will have various speeds. The only way to accurately test a specific site is to download a large file and time how long it takes and do the calculation based on Mbps achieved. Although at that speed even large files don't take a lot of time.

Web browsing is not affected much once you're up to Gbps speeds.
 
#10 ·
Speed test servers have nothing to do with the speed of the local internet service. They merely measure the speed to and from remote server sites. Some speed test servers are slower than others. That does not affect the local internet connection speed. It just indicates that server is overloaded, is routed through a slow connection or has a slow connection itself. The fastest speed test server on any day is a good indication of the local internet connection speed. Also, make sure that nothing else on the LAN is using the internet since that will return a lower sped test results.