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The smart plugs all worked on the previous hub but I was recently upgraded to a Home Hub 3000. There does not appear to be any way to make a selection to 2.4ghz and the smart plugs cannot be detected. Any advice?
 

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The smart plugs all worked on the previous hub but I was recently upgraded to a Home Hub 3000. There does not appear to be any way to make a selection to 2.4ghz and the smart plugs cannot be detected. Any advice?
i called Bell technical support - had them split the wifi in two SSIDs one for 2.4ghz and one for 5ghz.
 

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The smart plugs all worked on the previous hub but I was recently upgraded to a Home Hub 3000. There does not appear to be any way to make a selection to 2.4ghz and the smart plugs cannot be detected. Any advice?
Did you ever solve this? I'm having a similar issue
 

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Did you ever solve this? I'm having a similar issue
If you go into the HH3K Admin's "Manage my WiFi" "Advanced Settings", you can split the 2.4 from the 5 ghz SSIDs, as Bell tech support did for DPaulyn.
 
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